They always tell you that you don't need to be in when they come to clean your windows. That's certainly not my experience I've had to stop the cleaner driving off because he has forgotten to clean th... Voir plus
L'entreprise a répondu
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They always tell you that you don't need to be in when they come to clean your windows. That's certainly not my experience I've had to stop the cleaner driving off because he has forgotten to clean th... Voir plus
L'entreprise a répondu
I've just had my windows clean again by Callum from Patch. He is always cheerful and does a great job, treating my property with care and respect. Patch themselves offer much more than just window cle... Voir plus
Great experience with Patch App, love the online system that tells you when your next clean is, you can add additional services and best of all, pay online. The cleaners are friendly and do a great jo... Voir plus
Had my first clean today with Jordan, fantastic experience. A really through scrubbing og all the windows and sills and my front and back door. Will definitely keep, using the service and I'm, really... Voir plus
L'entreprise a répondu
Finally, you can now find, manage, and book your local window cleaner using www.patchapp.uk, and the ioS & Android Patch app.
Brierfield, Nelson, BB9 5EG, Lancashire, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 35 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast,efficient,clean,removed any mess/drips -great quality of work
Well mannered gentlemen, helpful website
Window cleaning is good when it's done but the schedule seems to vary. When I first signed up it was done ever 4 weeks on. Tuesday now it seems to be different days and different times between.
Very professional, curtious and respectful during their time attending my property. I would highly recommend Patch to anyone.
Always on time, efficient and cleaning to a high standard. What more can I ask for.
Always do a great job, polite if we haven't unlocked the gate they let us know. Dogs love watching them!
I am satisfied with their team’s performance,they were able to complete the task on time
Hi cleaning job is not very good i say it’s okay thank you xx
Great service and great price super reliable too
Always on time and do a great job! Would definitely recommend
Always a great service, efficient & friendly. Convenient they take payment automatically which I really like
The guys who come cleaning our windows are always well mannered well presented and good guys , it’s a great thing to see within a company these days
Their window cleaning service is so simple and easy! I like the fact you set up a direct debit as I’m awful for remembering to keep cash in the house! The cleans have always been brilliant aswell and we’ve never had any issues 😊
Excellent window cleaning service carried out by reliable operatives who care about doing a good job - definitely recommend their services
Always comes when promised, gets on with the job with no disruption and leaves. Thank yo7
I was expecting the service to actually clean all my windows but they cleaned only two that I can see nd even those weren’t done especially well. After waking us up at 7.45 on Sunday morning I assumed they were motivated, but sadly not.
Awful customer service explained I’d been in hospital so missed 2 payments.. when I got home and was replying to the messages I hadn’t seen I apologised and said I’d been ill then I tried to attach my card details to the app but it wouldn’t so I asked for bank details to pay directly.. they were rude leading up to this from the first message after the missed payment and had no consideration for the fact I explained why I hadn’t responded to messages.... kept telling me to use the app after I said I couldn’t get it to work .. then no thanks when they finally sent bank details and I paid straight away .. unbelievably after all that today I saw a message trying to get me to sign back up 🤷♀️ I copied in the messages id received and suggested the staff member needed better training in customer service... I did receive a message to say thank you ..il pass it on to the office so maybe it depends who you get .. they didn’t apologise for the awful customer service shown in the messages though .. if they had given the bank details when I first asked or offered to collect it in cash when in the area payment would have been made quicker and they just kept saying things including it’s frustrating having to chase this and saying it’s not fair on the workers .. there was no understanding that this was an unusual and unavoidable situation and that as a customer I needed a bit of help to sort the payment they just responded as if I was refusing to pay .. the annoying thing is the cleaning was really good .. if their customer service was better I’d actually be recommending them 🙈
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