Patch App UK Avis 

440
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 3 sur 5 étoiles

They always tell you that you don't need to be in when they come to clean your windows. That's certainly not my experience I've had to stop the cleaner driving off because he has forgotten to clean th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've just had my windows clean again by Callum from Patch. He is always cheerful and does a great job, treating my property with care and respect. Patch themselves offer much more than just window cle... Voir plus

Noté 5 sur 5 étoiles

Great experience with Patch App, love the online system that tells you when your next clean is, you can add additional services and best of all, pay online. The cleaners are friendly and do a great jo... Voir plus

Noté 5 sur 5 étoiles

Had my first clean today with Jordan, fantastic experience. A really through scrubbing og all the windows and sills and my front and back door. Will definitely keep, using the service and I'm, really... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maintenance immobilière

Écrit par l'entreprise

Finally, you can now find, manage, and book your local window cleaner using www.patchapp.uk, and the ioS & Android Patch app.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

440 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 35 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(440)

104 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Clean windows

My window cleaner (usually Danny) will let me know when he's here or when he is coming so I know when to leave the back gate open. Windows always look clean and not streaky afterwards.

24 avril 2026
Avis spontané
Logo de Patch App UK

Réponse de Patch App UK

Hi Jenny, thanks so much! Danny is wonderful and a valued member of the team!

Noté 5 sur 5 étoiles

Lovely lad he's very polite and smiley…

Lovely lad he's very polite and smiley ☺️ he does a wonderful job and he's a joy can't fault his work so very satisfied cheers keep the good work up

23 avril 2026
Avis spontané
Logo de Patch App UK

Réponse de Patch App UK

Hi Arlene, thank you so much! This is the great service we aim for 😊

Noté 5 sur 5 étoiles

Good value for money

Good value for money. The cleaner comes ones a month and does a brilliant (pun intended) job

29 avril 2026
Avis spontané
Logo de Patch App UK

Réponse de Patch App UK

Hi Amos, this is wonderful! Thanks so much! 😊

Noté 5 sur 5 étoiles

Reliable window cleaners

Reliable window cleaners. Not always the same person but they always manage to get round the back windows even if we've not remembered to do the gate. Would definitely recommend.

22 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Nothing to do with ex-forses

This company has nothing to do with ex-forces... it plays on the heartstrings of that tag line to get work. The person who came and cleaned our windows was not long since released from prison and stolen some of our items. This was reported to head office but they have done nothing since. I quickly terminated the contract. Extremely poor company... im definitely staying away, even after finding out that they dont even pay there team on time or correctly. So for a company that "prides" on ex-forces. They dont seem to treat anyone right or fairly. Considering we are in a cost of living crisis, people have bills to pay and children to also feed. For all... please put your money else where

9 janvier 2026
Avis spontané
Logo de Patch App UK

Réponse de Patch App UK

Hi Dean,

Thank you for leaving us a review. I'm really alarmed to read this, and I am going to need some more information from you please?

All of our cleaners, currently totalling three, are ex-servicemen and they're all more than happy to have a chat with anyone who would like to ask about their experiences serving for our country.

None of them have previously been in prison. We carry out thorough background checks on all of our staff members and I do not know who you mean when you reference this. The office certainly has not been informed of any items being stolen, as had we have been we'd have looked in to it right away and carried out a thorough investigation, as that is obviously a very serious allegation and is of great concern to all of us at Patch.

If you can please get in touch with us directly via email on hello@patchapp.uk or via phone on 01282966780, as we will need some more information off you to be able to look in to this as I do not know your full name nor home address.

To reiterate, we have had no contact made to us regarding anything being stolen by a member of staff, nor have any of our staff previously served a prison sentence, and all of our window cleaner's are ex-servicemen.

I'm really sorry if this is the experience you've had; everything you have said comes of a great shock to us in the office as this is the first we have heard about this. Getting in touch with us directly will help us massively please.

Thank you.

Noté 1 sur 5 étoiles

No way of contacting them when…

No way of contacting them when something is wrong. No reply to emails and the phone cuts off. They cleaned my neighbours house and not mine but charged me, and consistently when they do clean mine leave one out despite me putting on the app the exact windows. Lack of customer service here

13 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Very poor customer service

Very poor customer service! They are not cleaning the windows properly, and when you try to cancel the service, it is imposibble to reach out them via email or phone. No reply to emails and no one is answering the phones. I cannot cancel my service on the app or from the website which is not user-friendly at all.

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic regular service. Real attention to detail with time and care taken on all windows, doors and sills. There is an app to track your upcoming appointment, a helpful reminder the day before (to ensure side gates are open/access provided) and payment immediately taken online by saved payment method. Amazing value for money, with a brilliant service. Offers available for other services, such as gutter cleaning, that we haven't yet taken advantage of, but considering to do so in the future.

4 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Cleaning itself is not good

Cleaning itself is not good, often miss windows, or claim unable to access despite people being home to sort (if it was true).

Arbitrary short notice price hikes not in line with other providers in region (£12-£15 then to £20), immediately able to find 3 other options for £12-14.

Spam emails trying to encourage you to ‘invest’ in the business.

No true phone line to be able to actually cancel services, so reliant on email - Subscription trap - likely needs Trading Standards review.

Avoid….dodgey.

10 février 2026
Avis spontané

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