Website promises 5 to 7 working days for delivery. But it’s a week past that. Completely miss informed of delivery days, product gets trapped in a pallet delivery company and adds 2 weeks to your proj... Voir plus
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Lisez les avis des autres
We did a lot of research into linear style pavers for our driveway and sourced several varieties from different suppliers. Paving Direct was the only supplier that was able to meet our desire for a pa... Voir plus
L'entreprise a répondu
I would like to start with giving Paving Direct an amazing amount of praise! I made a large order with them, and it couldn't have been easier. The biggest amount of praise goes to their customer... Voir plus
When we opened the packs one had been clearly broken in transit. On close examination prior to laying five were found to have hairline cracks in them making them unsuitable for use. Paving direct got... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Paving Direct is the online shop of Pavestone, one of the UK’s largest importers and distributors of landscaping materials. The Pavestone brand has always been synonymous with both quality and value for money. Our collection of garden landscaping and home flooring materials have been carefully selected to ensure that you will be able to find exactly the right colours, textures and materials to create your dream project.
Coordonnées de contact
Westlington Quarry, GL56 6EG, Chipping Campden, Royaume-Uni
- 01993 769225
- support@pavingdirect.com
- pavingdirect.com
A répondu à 76 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse : Paving Direct

Réponse : Paving Direct
Easy to order and quick delivery and…
Easy to order and quick delivery and good quality slabs

Réponse : Paving Direct
Excellent service
Excellent service. Good quality paving slabs and quick delivery. No problem with delivery or broken slabs. Would certainly use Paving Direct again.

Réponse : Paving Direct
Excellent company to deal with
Excellent company to deal with. Easy ordering and great delivery. The slabs are sturdy and look great when laid. Very heavy and robust too

Réponse : Paving Direct
Very helpful and delivered on time and…
Very helpful and delivered on time and a good price. Knowledgeable customer service

Réponse : Paving Direct
My order was quickly processed and…
My order was quickly processed and delivered in the time stated.
The driver was very courteous and helpful,and placed the savings where I required them to be.

Réponse : Paving Direct
Excellent service from paving direct
Excellent service from paving direct. Delivery guy was really good. Got them as close to the house as he could. Ordered two pallets of mint sandstone slabs and a pallet of edging stones. Which look great. I think four had broken in transit. Which I expected a lot more would be damaged to be honest out of 40 sqm. But they are packed well in a heavy duty crate. The edging stones varied quite a bit in thickness. Which was a bit annoying. But I was using them as an edging on a raised patio. Which is not really what they are supposed to used for. But it all worked out well. Thick ones at the front, thinner ones behind. All in all, super happy. Will be ordering more

Réponse : Paving Direct
I found Paving Direct a great company…
I found Paving Direct a great company to deal with. Ordering was easy and communication was good. Everything went smoothly from beginning to end. I would recommend

Réponse : Paving Direct
Great service arrived quickly and…
Great service arrived quickly and really pleased with the slabs just what we wanted would recommend

Réponse : Paving Direct
THEY ARE BOSS …
Unreal communication throughout from helping with the order to 1st class delivery always so helpful with all the questions I asked they answered them all

Réponse : Paving Direct
Shambolic
Company refused to deliver to site unless paid an extra £400. Company then ‘forgot’ to process the order meaning an extra 2 week wait for materials. Shambles. Would never use them again.

Réponse : Paving Direct
2 pallets of flags turned up…
2 pallets of flags turned up contemporary gray we laid the first pallet but on opening the second they were a completely different colour. Rang several times and couldn’t get through eventually I got a response on email. Sent another pack of flags out and most of them were broke. As they use an independent courier it took about another week to collect the flags then sent out another 2 packs which again were a lot lighter so the customer who we were carrying out the job for told us to take up the flags originally laid which she wanted and put these flags down as she had had enough waiting. In my opinion I told the customer the flags in the first place seemed very expensive for what they were £50 per square metre All in all it cost me a lot of money and found it very difficult to get hold of anyone to rectify problems.

Réponse : Paving Direct
My experience with this company was terrible
My experience with this company was extremely disappointing. Many of the slabs I received arrived broken or damaged, and getting a refund was unnecessarily difficult and time-consuming. The customer service was unhelpful and made the process far more stressful than it needed to be. Based on my experience, I would not use this company again and would urge others to be cautious before ordering.

Réponse : Paving Direct
Replaced damaged slabs quickly
Delighted with the colours and sizes, the slabs fitted together well. Issue with broken /damaged slabs, the situation was rectified quickly and all damages / broken slabs were replaced

Réponse : Paving Direct
One very happy person.
We have been waiting a long time to find the right contractor to resurface our 500 metre drive and with Paving Direct we found them. The team of 9 guys with plant & equipment completed the work in 3 day. Amazing, so very pleased.

Réponse : Paving Direct
Why send samples for paving you can’t get…
I ordered three samples, paid, then tried to order the one that was the most suitable… only to be told they were having difficulty sourcing the paving… and they were unlikely to get it in… so time and money wasted!

Réponse : Paving Direct
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