Currys PC World IE Avis 

This company has taken a page out of the Ryanair and Eir customer service manual, impossible to speak with anyone that is willing to be deal with issues until you start posting comments like this online. The company is best avoided as they have no interest in the customers needs, only taking their money and handing out faulty products. Eventually I settled for a refund and only then (1 month later) did customer service contact me about my issue, it's a little too late to close the stable door when the horse has bolted!

Truly aweful company, avoid this organisation that surely bases it's business model on trotters independent trading company, all they're short is Del Boy's yellow Robin Reliant as the company logo.

Super service from Team Knowhow at Carrickmines, dropped in yesterday with a laptop that needed to fly today. Team sorted me out on the spot, despite being really busy. Thank you so much, well done.

I took my laptop to be repaired at the "Team Knowhow" desk at my local store. After two weeks I got a call from their workshop saying the repair was complete at the cost of £300... this on top of the £60 initial payment at store... ambiguous pricing)) After a further week I hadn't heard from them to say my pc was ready to collect at store...I called, when finally got through, was told my laptop had been sent to wrong store/lost! They weren't sure if it had been sent to Cheltenham or Darby? ...no one thought to ring/contact me to explain this or reassure me that my £1000/15month old laptop was safe or that the matter would be resolved soon etc:)) A further week/six calls, no apology and a 34miles round trip to the store ......I finally got my laptop back. In all I find this company dishonest, using bad training/business practice...Won't shop there again. As long as they feel they have the monopoly on goods this terrible service will continue? Wish I'd read reviews before using ?

Have bought a lot of items from the store in Jervis over the years. My new laptop which was still under warranty froze and i couldn't login so i brought it back to be fixed and staff gave me a reference and sent it off to the UK for servicing.

2 Weeks later i get back the laptop still broken and a report telling me it was water damaged and they couldn't help me any further which i knew was completely untrue.

Took it to a another PC shop who did a full inspection and signed a report to advise 100% NO water damage to my Laptop. Was simply windows stuck in a boot loop and they reinstalled windows for me. problem solved.

This was probably completely obvious to PC world who didn't give a damn and were too lazy to even bother trying to help me so they fobbed me off in the worst way possible and in the process tried to put them blame on me.

I'm outraged by the blatant lying to me thinking i would not know any better. I will never ever buy another laptop in PC World.

Indeed i have purchased another laptop since at Argos which had a hard ware issue and was replaced immediately.

The original "water damaged" laptop is still in fine working order so thanks a lot PC World.

Should be Zero stars
Recently had experience of dealing with Currys ebay shop what a joke bought a range cooker for £810 returned the same as paintwork was faulty with blisters on the face of the cooker (Leisure cookmaster silver ) after weeks of getting nowhere with Currys finally had to go through PayPal resolutions and have just received £660 back from Currys therefore out of pocket £150 plus £50 for an independent engineers report to confirm that it was faulty !!! even after Leisure carried outtheir own assessment and agreed it was a manufacturing fault and should not have left the factory
Will never use Currys or Currys ebay again you have been warned hopefully it will save you the stress we have had!!
Out of pocket by £200.00 to add a final insult!!

you must be 2 of the many few, if i could leave no rating i would, just wish i would have checked the reviews and percentages my self, its all in the maths, and the stress dealing with the company.... puh..never again

Brilliant service had two young men today put in my oven fantastic rapport as they have got fantastic customer care and support will be getting my fridge from them soon

Good service and very good aftercare product