As other reviews have stated before buying a Peabody property you MUST read the reviews on peabody.org.uk as this is the customer service you will suffer if you buy. This page states "Our purpose... Voir plus
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Lisez les avis des autres
After living in Southmere as a tenant, I decided to check and, if possible, buy a new flat from Peabody. My first appointment was with Mr. Darran Nestel (Sales Manager). He was always kind and suppo... Voir plus
L'entreprise a répondu
Tivemos uma experiência muito positiva com Alison durante nossa busca por imóveis. Ela foi incrivelmente prestativa, profissional e compassiva durante todo o processo. Durante a visualização, Alison e... Voir plus
L'entreprise a répondu
The support given to us by Ilona and the team at Peabody KEW Bridge development throughout the journey from reservation to completion was excellent. Ilona was always gentle and ready to explain when... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Promoteur immobilier
- aussi dans
- Lotissement
À propos de Peabody New Homes
Écrit par l'entreprise
Find your place at peabodynewhomes.co.uk
Peabody New Homes is part of the Peabody Group, responsible for over 109,000 homes and 220,000 residents across London and the Home Counties. We have 25,000 care and support customers.
Our purpose is helping people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work. With significant development, placemaking and regeneration expertise, Peabody provides top-quality affordable homes and invests in communities for the long-term.
Coordonnées de contact
45 Westminster Bridge Road, SE1 7JB , London, Royaume-Uni
- 020 7021 4842
- Enquiries@Peabodynewhomes.co.uk
- peabodynewhomes.co.uk
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Shocking
Multiple repairs needed which are never completed. Block defects that should fall under new build warranty are repaired at leaseholders expense. Once you are "in" their service is terrible and concern for tenants low. Shared ownership is a trap

Réponse de Peabody New Homes
Richard Taylor
Richard Taylor, the sales executive, has been helpful and supportive throughout the process

Réponse de Peabody New Homes
Repeated delays with no clear movein timeline
The agent has been pushing hard for me to complete all the paperwork, but unfortunately, the site is still not ready. It seems that Peabody hasn’t been communicating effectively internally, which makes it difficult to get any clear information on when I’ll actually be able to move in.
they set a move-in date and mentioned that if I didn’t move in by then, a fee would be charged. However, they missed that date themselves and have kept postponing it. Despite this, I keep receiving pressure from them to complete everything, while it appears the internal coordination on their end remains unclear.
As a result, I feel like I’ve been left to chase updates from multiple directions, almost like being bounced around with no clear timeline.

Réponse de Peabody New Homes
Great experience
As a First time buyer this process was far less stressful than I thought it was going to be! Big thanks to Josh and the team for making it such a smooth and quick process.

Réponse de Peabody New Homes
Emmerson was my point of contact going…
Emmerson was my point of contact going through the process of the purchase. He made the process far less stressful and daunting and was always available to help through each stage of the process. It was an absoloute pleasure working with him and I would highly recommend him.

Réponse de Peabody New Homes
Spoke to Shokatali
Spoke to Shokatali, absolutely helpful. Great customer service and always happy to help. Very appreciative of him.

Réponse de Peabody New Homes
Excellent experience
Darran has been tremendously helpful and professional throughout the process. The service provided by the team has been truly excellent!! Thank you

Réponse de Peabody New Homes
Generally really smooth!
Generally had a smooth buying experience, with everything moving quickly (reservation to completion within 3 months). Emerson in particular was really helpful!
My only gripe was that I would have liked more transparency throughout the process, although that mostly falls on my solicitors rather than Peabody.

Réponse de Peabody New Homes
Peabody team gave me an opportunity to…
Peabody team gave me an opportunity to have my dream home in Central London. Emerson Souza and Rosie Eldon guided me through it all in an efficient and professional manner, from start to finish. Grateful.

Réponse de Peabody New Homes
Ifrah was fantastic from beginning to…
Ifrah was fantastic from beginning to end, we can’t thank her enough. Brilliant.

Réponse de Peabody New Homes
Peabody's team guided us throughout the…
Peabody's team guided us throughout the whole process as first-time buyers. We love our flat and couldn't have asked for a better place to get our first home! Special thanks to Emerson who was constantly updating us (from the very first viewing until completion) in a professional and friendly way!

Réponse de Peabody New Homes
fantastic opportunity
as soon as I viewed my flat Peabody were extremely helpful in arranging my moving in and all the help with mortgage agents and other parties involved in the process.
Emerson Souza who showed me the flat was fantastic in enabling everything to go through in a very precise and speedy way without any issues. Peabody have offered a fantastic opportunity to live in such a wonderful place and I am extremely grateful to everyone involved who has made this happen. don't listen to the cynics! this is one of the best experiences I've had

Réponse de Peabody New Homes
The team were extremely friendly and…
The team were extremely friendly and helpful in helping me find my new home!

Réponse de Peabody New Homes
Excellent Support and Smooth Buying Experience
I was very fortunate to have Emerson and Rosie assist me with my purchase. Both were really helpful every step of the way and always took the time to explain things which was particularly great as I was a first time buyer. In addition to this, and maybe even more importantly, they were both so nice and friendly to talk to! I am really happy with the purchase process and Rosie, Emerson and the Peabody team played a massive part in that (also shout out to Deken from the sales team and Neerja who did my induction who were also very helpful). Thank you!

Réponse de Peabody New Homes
Great Experience
I had a really great experience with the Peabody team. They were attentive, helpful and always willing to help me even with items that may have been out of their scope. Josh and Lily in particular we're brilliant at this!

Réponse de Peabody New Homes
Great experience
As a first time buyer I was lucky enough to have Tracey guide me through reserving the property to completion and was an excellent support through out and a wonderfully fun and bubbly to deal with!
Peabody is very lucky to have her. My experience was very professional and I am very thankful.

Réponse de Peabody New Homes
From reservation to completion within 2…
From reservation to completion within 2 months tells you everything you need to know about the level of service offered, a very smooth purchase experience. Special thanks to Rosie and Emerson who were always on hand to assist with any queries and constantly pushing the purchase forward with all parties behind the scenes. They made the whole process feel easy, exceptional service all around.

Réponse de Peabody New Homes
My experience is very good they talk us very nicely.
My experience is very good they help me alot specially one of your agents(Abraham) he is very soft spooken and he help alot.

Réponse de Peabody New Homes
Great experience for a first time buyer
I have just completed the purchase of my new flat and couldn't be happier! Tracey's perseverance and commitment in guiding me through the process was incredible and Peabody are lucky to have her! Overall was a great experience as a first time buyer.

Réponse de Peabody New Homes
Thank you!!
Tracey, Rosie, Rotimi, thank you so much! You've made the process of owning a property (a first time property and one so special at MacFarlane Place) something I can and will never forget. You will have had to juggle a lot and so I thank you that despite that, you've made a dream possible.

Réponse de Peabody New Homes
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