They communication was outstanding. They were quick to review our order, also suggesting part of our order was not necessary. They refunded this promptly. I was definitely use speak Pharmacy again.
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They communication was outstanding. They were quick to review our order, also suggesting part of our order was not necessary. They refunded this promptly. I was definitely use speak Pharmacy again.
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I got a phone call after I ordered to tell me about the changes to the Wegovey syringe. I was really impressed with the level of care and customer service I received. I do feel I am being properly sup... Voir plus
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I always have great service orders processed and sent out quickly. When I have a face to face consultation it is always professional but also friendly and answers are always answered in an understandi... Voir plus
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I tried to rearrange a home delivery. The telephone call diverts to the answer machine and I am told that the answer machine is full and cannot accept any messages. I have tried numerous times to cont... Voir plus
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Écrit par l'entreprise
Peak Pharmacy - The trusted Community Pharmacy that delivers all of your healthcare and health service needs across the East & West Midlands, Milton Keynes, Manchester and online!
FREE DELIVERY ON ONLINE ORDERS OVER £35*
*Standard UK delivery is offered on all orders over £35
Peak Pharmacy is one of the UK's largest independent Community Pharmacy groups.
Our Pharmacies offer much more than providing you with your NHS Prescription medication! We offer a range of FREE and private healthcare services such as:
...and so much more!
Click below to find your nearest Peak Pharmacy for opening hours, location and a list of the branch's services. find a pharmacy
While we love seeing customers in our Pharmacies, you can use our Online Clinic to buy medicines for:
...and so much more!
We also offer a wide range of over the counter Pharmacy Medicines that we can deliver directly to your front door!
Feeling under the weather? Did you know that Peak Pharmacy can now treat you for 7 common health conditions? From earaches to UTIs, visit your local Peak Pharmacy branch or click the button below to learn more! pharmacy first
Peak Pharmacy was founded in 1981 and is based in Chesterfield, Derbyshire.
It has grown via merger and acquisition from a single pharmacy into the business it is today, consisting of over 150 pharmacies and an online pharmacy.
In 2023 we moved to our new purpose-built facility, in Bolsover, housing both our head office and warehouse. The warehouse uses state-of-the-art automation technology and machinery for medicine packing and distribution.
Horizon, Buttermilk Lane, S44 6AD, Bolsover, Royaume-Uni
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Very helpful staff who helped me with all my questions and resolutions.

Réponse de Peak Pharmacy
I felt very listened too regarding my needs for weight loss medication , I recieved indepth advice and it was quickly delivered .

Réponse de Peak Pharmacy
They communication was outstanding. They were quick to review our order, also suggesting part of our order was not necessary. They refunded this promptly. I was definitely use speak Pharmacy again.

Réponse de Peak Pharmacy
Really easy to find and order the product I needed. Delivery good and the packaging very secure.

Réponse de Peak Pharmacy
I found ordering my medication easy and it arrived quickly the following day.

Réponse de Peak Pharmacy
I've seasonal allergies and via peak pharmacy I ordered and promptly received desloratidine. Having already tried all other options, this is the first antihistamine that actually works for me. In combination with nasal spray (corticosteroid).

Réponse de Peak Pharmacy
I always have great service orders processed and sent out quickly. When I have a face to face consultation it is always professional but also friendly and answers are always answered in an understanding way.

Réponse de Peak Pharmacy

Réponse de Peak Pharmacy
I got a phone call after I ordered to tell me about the changes to the Wegovey syringe. I was really impressed with the level of care and customer service I received. I do feel I am being properly supported during my wright loss journey. I'm so pleased with Peak pharmacy.

Réponse de Peak Pharmacy
One of the best delivery pharmacies I've ever used.
I initially created an account through their website and ordered my prescriptions that way. However, I quickly realised that the best approach is to set Peak Pharmacy as your nominated pharmacy and request your prescriptions directly through your GP practice. This avoids the extra 2–3 day delay caused by the pharmacy having to request the prescription and wait for the GP to approve it.
Since switching to that method, everything has been smooth. My prescriptions have always arrived within five working days, often sooner. The whole process is reliable and hassle-free.
If you're disabled like I am and depend on receiving your medication on time, I honestly can't recommend them enough. It's such a relief not having to worry every month about whether my medication will arrive when I need it.
The only advice I'd give is that if you receive a one-off prescription rather than your regular medication, it's worth giving them a quick call after a couple of days just to make sure they've seen it. In my experience, most one-off prescriptions have already been processed by then, so I've rarely needed to chase anything. The staff are always professional, efficient, and helpful.
For the first time in a long time, I no longer have the stress of wondering whether my medication will arrive on time. That peace of mind is invaluable.

Réponse de Peak Pharmacy
Over the past year, following a house move I've experienced the services of a local branch Peak Pharmacy for the first time, for my repeat prescriptions. While they dispense medications fine just like every other pharmacy I've used over the years, unlike the rest they seem very wasteful when it comes to packaging - one gets the sense that care for the environment is not a corporate priority?
First, it's the first time for some years now I've seen a pharmacy when there is more than one medication being dispensed using a PLASTIC bag to put them all in. Sure, the bag boasts it's made from 50% recycled plastic - but this is still yet another plastic bag! Soft plastic recycling is not yet widespread; you have to work at it (collect all your soft plastics and take to a local supermarket that takes them) - and so many of Peak's customers will simply throw the bag away. It then becomes unrecycled waste.
Worse, for whatever reason, nearly every month my 4-5 monthly meds are split between two bags, one plastic and one paper; it's not a volume issue, everything would happily fit in just one paper bag. This time I was given 3 meds in the paper bag and 1 in this huge plastic bag, both then stapled together! Why?
Second, when a pharmacist needs to break up a manufacturer's box (e.g. they need to dispense a blister pack of 28 tablets, which are supplied in boxes of 2x28) they use a white box. These come in a range of sizes which a pharmacy will stock, and every other pharmacy I've used pretty much always manages to use the appropriate size. My local branch of Peak however often uses a box that's far too big - I've just been dispensed a 4mm thick blister pack of tablets in a box 4.5cm deep.
When I gently pointed this out to a staff member in store, her response was well, it depends what size of boxes we have in stock at the time - and that we wouldn't want a van coming out to us simply to resupply a particular size of box. Of course not!
While there will always be an occasion when any pharmacy may run out of stock of a certain size of box, I've noticed in the 9 months I've been using my local Peak Pharmacy that this happens a lot. That suggests they aren't so good at keeping on top of their stock resupply orders of these white boxes - like anything else any retail outlet stocks, the skill comes in a reordering practice that as much as possible stops anything from running out of stock. This skill must be lacking - or they've just become complacent about this?
The staff member I spoke with reassured me the box was recyclable (just because I'm in my 60s it doesn't mean I'm slow or uneducated!) but as I pointed out, energy and water went into making the box in the first place, and more energy and water will be used when it's recycled; both in proportion to the amount of material the box contains.
I also tried calling Peak's head office in Bolsover, Chesterfield about this; I was told that with feedback to give I'd be put through to a member of the 'superintendents team'. But they just got defensive, pointing out that my local Peak was a very busy one (not that I've noticed anywhere as busy as several pharmacies I've used before in Greater Manchester, before moving) and that what was important was that customers were dispensed the correct medications.
Yes, of course that's a pharmacy's #1 priority, but many businesses nowadays are passionate about BOTH delivery of their main corporate purpose AND caring for the environment, as part of their corporate social responsibility.
All this suggests that care for the environment is not a corporate priority for Peak - it starts at the top. I'll be voting with my feet and moving my pharmacy script filling to a competitor - my partner uses the local Morrision's pharmacy, she like me is passionate about the environment, and tells me they get these things right!

Réponse de Peak Pharmacy
Really straightforward process to purchase both adult and child malaria tablets. Efficient and very competitively priced. Will definitely be using again and would highly recommend.

Réponse de Peak Pharmacy
I have been with Peak Pharmacy sine January 2026 for the weight loss service [GIP/GLP-1 agonist] and I remain consistently impressed by the level of quality of service, support, reliability, and professionalism they provide for a very fair price. They are a service that I highly recommend word of mouth and wanted to update my impression of them now that I have been with the service for 6+ months.

Réponse de Peak Pharmacy
Your delivery was quick and the product exactly as described

Réponse de Peak Pharmacy
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