Always answered my emails with questions I had. Kept me updated when the furniture was due for delivery . The furniture itself was just what I expected, lovely quality and solid.
L'entreprise a répondu
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Lisez les avis des autres
Kitchen table and corner bench received from Pendle furniture village. We paid for delivery and assembley which they was able to arrange at a time around our commitments. They assembled and took pa... Voir plus
L'entreprise a répondu
Online customer service was excellent. I rang to enquire about a dinning table. The staff were very helpful, approachable and efficient. They sent me video of the item and answered a lot of my que... Voir plus
L'entreprise a répondu
Great quality sofa, good value came earlier than expected. Disappointed with communications, was rang at 7.30 the night before to say it was being delivered the next day. The delivery company droppe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to the Pendle Village Furniture Online Shop. Since 1997, we’ve grown from strength to strength and are thrilled to announce the launch of our E-commerce platform, extending our reach to customers across the UK. Our Online Shop brings you a carefully curated catalog of selected products, accompanied by an exemplary customer service team. Our online collection features our favourite sofa and furniture brands for every room, all available at competitive prices and complemented by exclusive online deals. Our diverse range spans Bedroom Furniture, including Wardrobes, Beds, Mattresses, Bedside Tables, and Drawer Chests, to Living Room Furniture like Dining Tables, Sofas (Leather or Fabric), Coffee Tables, Console Tables, Sideboards, and Display Cabinets in modern or classic materials, such as, marble, ceramic, or wood. With a paramount focus on providing exceptional customer care, we prioritise delivering on promises and surpassing customer expectations.
Coordonnées de contact
Hollin Bank, Brierfield, BB9 5NG, Nelson, Royaume-Uni
- 01282442426
- hello@pendlevillagefurniture.co.uk
- pendlevillagefurniture.co.uk
4,6
Excellent
100 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great experience
Not only was the piece of furniture we purchased much less expensive than we’d seen elsewhere but the delivery charge was very reasonable given the distance. It was also a very prompt delivery, within a few days.
5 juin 2025
Réponse de Pendlevillagefurniture
Hi Christine,
Thank you so much for your lovely review! We're delighted to hear you had a great experience and found both the price and delivery service to your satisfaction. It’s great to know your Leather Swivel Recliner Chair arrived promptly and at a fair cost — we really appreciate your support and hope you enjoy your new Chair!
Regards
Katy
More than satisfied
The product, a corner dining set is exactly what I ordered.
18 juin 2025
Avis spontané
Réponse de Pendlevillagefurniture
Thank you so much for your 5-star review! We're thrilled to hear you're more than satisfied and that your corner dining bench set was exactly what you were expecting. We hope it makes a stylish and comfortable addition to your home. Enjoy you new Dining Set!
Regards
Katy
Réponse de Pendlevillagefurniture
Thank you for the fantastic review! We're so pleased to hear you’re happy with your marble dining table. Great value and smooth delivery are exactly what we aim for – enjoy your new table!
Best Regards
PV Furniture Team
They were very cooperative
They were very cooperative. Price of table was very competitive.
Excellent service and best quality on an affordable price.
8 mai 2025
Réponse de Pendlevillagefurniture
Thank you so much for your wonderful review! We're delighted to hear you were happy with the service, quality, and value of your new dining table. It means a lot to us – we hope you enjoy your purchase for years to come!
Best regards
The Pendle Village Furniture Team
I always buy from Pendle village mill…
I always buy from Pendle village mill great service fast delivery never disappointed
24 mars 2025
Avis spontané
Réponse de Pendlevillagefurniture
Hi Christine,
Thank you so much for your lovely review! 🌟 We're thrilled to hear that you continue to choose Pendle Village and that you've been happy with our service and delivery each time.
Your support truly means a lot to us, and we look forward to welcoming you back again soon! Enjoy your new sofabed!
Best wishes,
The Pendle Village Furniture Team
Lovely chair x
3 mars 2025
Réponse de Pendlevillagefurniture
Thank you so much for your 5-star review! We're thrilled to hear that you love your chair!
If you ever need anything else, we're here to help. Enjoy the lovely new addition to your home!
Regards
Katy
I received the the chair within the…
I received the the chair within the estimated time
20 février 2025
Réponse de Pendlevillagefurniture
Thank you for your 5-star review! 😊
We're so pleased to hear that your chair arrived within the estimated time. We hope you love it, and we look forward to serving you again in the future!
Regards
Katy
great company
great price for the chair I wanted, good communication, delivery was confirmed, turned up on time. absolutely trouble-free from ordering to delivery. Highly recommended.
13 février 2025
Réponse de Pendlevillagefurniture
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a smooth and hassle-free experience with us, from ordering to delivery. It’s great to know you’re happy with your chair and our service. We truly appreciate your recommendation and look forward to serving you again in the future!
Regards
Katy
Got the product I wanted at à good…
Got the product I wanted at à good price with speedy delivery. What more could I want.
13 février 2025
Réponse de Pendlevillagefurniture
Thank you for your fantastic review! 😊
We're delighted to hear that you got exactly what you wanted at a great price with speedy delivery. Enjoy your new swivel chairs, and we hope to see you again soon!
Regards
Katy
Excellent Quality Sofas
I am very pleased with my 2 2 Seater Sofas they are very comfortable and
supportive I love the Colour Azul Blue
and they are very stylish would reccommend
10 février 2025
Réponse de Pendlevillagefurniture
Thank you so much for your fantastic review! We're thrilled to hear that you love your two
2-seater sofas and that you find them both comfortable and supportive. The Azul Blue is a beautiful choice—so glad you’re enjoying the colour and stylish look! We truly appreciate your recommendation and hope you continue to enjoy your new sofas for years to come. 😊
Regards
Katy
Good to deal with
Ordering was straightforward and it was delivered on time. The delivery team were pleasant and helpful.
10 octobre 2024
Réponse de Pendlevillagefurniture
Thank you so much for your 5-star review! 🌟 We're delighted to hear that you found the ordering process straightforward and that your delivery arrived on time. It's great to know our delivery team was pleasant and helpful—providing excellent service is always our goal! We hope you enjoy your Oswald & Pablo Chair and look forward to assisting you again in the future.
Regards
Katy
Very well made and beautiful item
Very well made and beautiful item, speedy delivery and great communication throughout!
3 février 2025
Réponse de Pendlevillagefurniture
Thank you for your wonderful review! 😊
We're delighted to hear that you're happy with your purchase and that you had a great experience with our service. Enjoy your item, and we hope to see you again soon!
Regards
Katy
I absolutely loved both my items
I absolutely loved both my items. It arrived on time and the best part was that I didn’t have to put a single item together as it was already assembled. I will definitely be ordering from Pendle village furniture again.
Thank you.
13 février 2025
Avis spontané
Réponse de Pendlevillagefurniture
Thank you for your fantastic review! 😊
We're so pleased to hear that you loved your new TV Unit and Coffee Table and that the fully assembled delivery made things even easier for you. We can’t wait to welcome you back for your next order! 🚚
Regards
Katy
Réponse de Pendlevillagefurniture
Dear Cynthia,
Thank you for your fantastic review! We’re delighted to hear that your delivery was quick and that our team’s expertise left a positive impression. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you need anything else or have any questions, please don’t hesitate to get in touch. Thank you for choosing us, and we hope you enjoy your purchase!
Best regards,
Katy
Nice chair
Delivery was very quick. The chair was fairly easy to put together. The written instructions worked better than the you tube version. Quality of the chair is good and it is very comfortable. Ideal for a bedroom chair
16 décembre 2024
Réponse de Pendlevillagefurniture
Dear Christine,
Thank you for your wonderful review! We’re so pleased to hear that you’re happy with your new chair and that the quick delivery and quality met your expectations. It’s great to know you found the written instructions helpful and that the chair is both stylish and comfortable for your bedroom.
If there’s anything we can assist you with in the future, please don’t hesitate to get in touch. Thank you for choosing us, and we hope you enjoy your chair for years to come!
Best regards,
Katy
Nice chairs for the price
Nice chairs for the price, good communication re delivery. Would have been 5*s had there not been screws missing that were required for the assembly of the seats that were flat packed. Speedily sorted though and a pack of screws and bolts were delivered within 3 days by post.
19 décembre 2024
Réponse de Pendlevillagefurniture
Dear Nick,
Thank you for your kind review! We’re thrilled to hear that you’re happy with your chairs and the communication regarding delivery. We sincerely apologize for the inconvenience caused by the missing screws but are glad we could resolve the issue quickly for you.
Your feedback is invaluable and helps us improve our service. If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch. Thank you for choosing us, and we hope you enjoy your chairs for many years to come!
Best regards,
Katy
Chairs were faulty then they sent…
Chairs were faulty then they sent another two again one was faulty and had no feedback about how there gonna solve it the delivery drivers charged me £80 which didn’t need paying as they never assembled my table and chairs they left me and my 13 year old son to do which took 3 hours!
19 décembre 2024
Réponse de Pendlevillagefurniture
Dear Nicola,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and would like to address the concerns you’ve raised.
As soon as you informed us about the faulty chairs, we arranged for two replacements to be delivered promptly. We communicated with you throughout the process and kept you informed every step of the way. We apologise that one of the replacement chairs was also faulty, and we are currently waiting for you to confirm if you could fix the chair as you had told us.
Regarding the £80 fee charged by the delivery team, this was a mistake as they were unable to carry out the assembly service. As soon as this issue was brought to our attention, we refunded the full amount of £80 to you.
We deeply regret the inconvenience this situation has caused, especially with the assembly process taking longer than anticipated. Please rest assured that we are taking your feedback seriously to improve our services and ensure such issues do not occur in the future.
If there’s anything further we can do to assist, please do not hesitate to reach out. Your satisfaction is very important to us, and we want to make things right.
Best regards,
Katy
Arrived in time stated and as…
Arrived in time stated and as described. Didn't hear anything about delivery until the day when I received the phone call at 5:30 in the morning saying they're 10 minutes away.
16 décembre 2024
Great products
Great products! Katy with very helpful in choosing the product and offering alternatives, as well as arranging the delivery and updating on delivery times.
8 décembre 2024
Avis spontané
Réponse de Pendlevillagefurniture
Dear Rami,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re happy with our products and that Katy was able to assist you in finding the perfect choice while keeping you updated on delivery.
Providing excellent service and ensuring a smooth experience is what we strive for, so it’s wonderful to know we met your expectations.
If you need anything else in the future, please don’t hesitate to reach out. Thank you for choosing us, and we hope you enjoy your Dining Table & Chairs for years to come!
Best regards,
Jav
Beautiful made sofas excellent delivery…
Beautiful made sofas excellent delivery highly recommend this company
3 décembre 2024
Réponse de Pendlevillagefurniture
Dear Leonard,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you’re happy with your beautifully made sofas and that the delivery process met your expectations.
Your recommendation means the world to us, and we’re so pleased to have been part of making your home even more comfortable and stylish. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
Thank you for choosing us, and we hope you enjoy your sofas for many years to come!
Best regards,
Katy
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