Pense Avis 

Excellent, stress free service from start to finish. I cannot recommend Pense highly enough, Callum and James explained all my options and were very patient and knowledgeable. I consolidated 3 pension pots into a Lifetime Annuity, Heidi gave me regular updates during the process and was extremely helpful. 5 star experience all round!

Having spoken to a few companies, my initial contact with Pense, via Brendan, was a different experience. Brendan was knowledgeable and helpful and both he and James Allott, who I was referred onto, spoke to me and not at me. James explained everything to me in a way that I understood and at no point did I feel pressured, as I had with other companies. Queries were addressed quickly and with patience. My administrator, Liv Carey, was very efficient and gave helpful time frames so that you knew exactly what was going on at each stage of the process. A knowledgeable company who work professionally as a team.

Pense kept me updated throughout the process, which took the worry and potential anxiety from me , and I would recommend them to anyone

Everyone was very professional and friendly and helped guide me through the whole process, answering my many questions. I never felt pressured. I initially spoke to James Allott and Russell Flannery, to make arrangements and then Liv Carey kept me up to date throughout the whole process and even sought me compensation from my pension provider who took longer than expected to arrange my documents. That was an unexpected bonus. I highly recommend Pense.

My relatively poor pension pot was producing around £11k / annum and subject to some pretty strong charges . The est time that it would run out of funds was when ,or if, I reach the age of 88 . So I looked for an annuity for life, fixed with no ongoing charges. Pense were most helpful and gave me good advice with the final figure arranged is £16k for the remainder of my life .

They are so helpful and very friendly. Everything went so smoothly I cannot thank them enough. Thanks again for your help.

Liv made everything a great experience.She kept me up to date on all progress and I must thank her for that

I highly recommend Pense, especially Lauren Machin Burfield who kept me fully updated the whole way through. Everything ran smoothly and quickly.

I filled in an online form with Pense for a annuity quote and I am NOW am getting multiple calls daily from different numbers regarding annuity.

As someone with little understanding of pensions and annuities I contacted Pense as they had excellent reviews.
I was not disappointed, with Kirk’s expert guidance, knowledge and patience I was able to understand and make my choice of annuity.
Excellent financial advice without any pressure.

The next stage was followed up by Lauren Burfield who consistently kept me up to date with the status of my Pension application. Always available for any queries and excellent in resolving an issue I had … can’t thank her enough.

Highly recommended Pense.

Fantastic service from beginning to end looked after all the way through and great advice
Recommended

A seamless, efficient, stress free experience to move my fund, with another provider, into an annuity. Was set up within 6 weeks.
Initially had a meeting with Ross Taylor in June, who was knowledgeable, transparent,friendly and non pushy and provided clear advice about the products, particularly annuities as this was my reason for contacting the company seeing they had 5 star reviews.
Following this meeting the efficient Lauren Burfield, in the pension team, managed the fund transfer. Her communication with me via emails was second to none. She maintained communication at least once a week to update me on where things were up to. I really can't fault the service. Definitely would recommend.

Wonderful advice received from Pense when sorting my minefield of pensions. The conversations, explanations and options were exceptional and all of my worries and concerns were dealt with. The pension problems have now been completed and I have no hesitation in recommending this service. I had excellent help and communication particularly from both, Liv Carey and Ross Taylor

I made my first phone call on 13th May after seeing an advert in the Scottish Daily Mail about pensions.
The lady I spoke to initially on the phone was called Charlotte and she was excellent. A call was arranged with my new advisor Ross and he is excellent as well and sent me all the information I required after asking a few questions. I was transferring my pension from another provider whom I wasn't able to contact but Ross was very knowledgeable about the way to proceed on this. This I have done and he administrator Liv has been right onto it and i have my new pension in place now and very happy. No more worries as I feel I'm now dealing with a Company who looks after you.

called me when I had never requested a call.
I completed a form for a free quote on my pension worth.
I did not want nor request any further followup contact yet the second i closed the browser my phone was ringing.
phoned at 14:42pm

this is clearly in breach of data protection act.

Straight forward process, excellent customer service and very competitive pricing. Highly recommended.

Everything went smooth, very helpful and informative.
Regular updates were great and reassuring .
Special thanks to Liv, so professional and helpful.
Now to start enjoying my retirement.
Thanks Brian

Excellent communication, nothing was too much trouble, I met face to face rather than over e mails and telephone and it was fine. I dealt with James Allot and Liv Carey mainly and they were really helpful. All in all a positive experience as it should be, because you are the customer paying for their services.
Thank you all at Pense.

I wanted to buy a simple annuity using some cash form a SIPP and other people I know used Pense to do just this.

I arranged a meeting/review with one of their advisors called Kirk, this meeting/review went very well and I mulled over my options.

A few days later I contacted Kirk and confirmed a clear plan to buy a simple annuity, we covered the full process and it started on that day, Lauren then got involved and all paperworks/forms quickly moved between my SIPP provider, Pense and the company providing the annuity.

There is a good amount of paperwork/forms to be processed and this went very smooth and quickly, eforms helped it go quickly in my case and any issues I had with eforms I just contacted Lauren for quick help.

I was kept informed at all times and the information and progress was always advised to me.

After many years topping up a SIPP I was a bit reluctant actually placing the value in a product, but I found Pense and the team did a great job and thanks again to Kirk and Lauren.

Pense has been smooth and done what it promised. I am delighted to be ob board Thx