Peppersmith Avis 

696
•
TrustScore 4 sur 5

3,9

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Noté 5 sur 5 étoiles

We brought the peppermint mints "Big Pouch" they are lovely! They peak at a very minty but then start mellowing absolutely wonderful taste! We are coming back as we have found your Spearmint Gum &... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic mints so, so yummy. I am a mint fiend and was moving away from gum for environmental and health reasons. I love how pepper smiths use British mint and xylitol from Finland. I started with in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Until very recently I didn't even know that most gum WASN'T all natural ingredients. When I found this out, I decided to switch to a better product. I tried a few and decided that Peppersmith gum tast... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Peppersmith products are actually very good. However, like many companies nowadays they use subscription traps to keep your money rolling in, as well forcing you to email customer support in order to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Événements & divertissement

Écrit par l'entreprise

Founded in 2010, with the aim of creating healthier, more natural, sustainable mints and gum, we have now sold close to 20 million packs worldwide! // BETTER MADE, BETTER FOR YOU: Our mints and gum are sweetened with 100% plant based xylitol to help keep teeth healthy. They are full of actively good, naturally derived ingredients. No chemical nasties or animal derived junk. // 100% PLANT BASED XYLITOL: Yes, that's right, we only use xylitol to make our mints and gum taste nice and sweet. We know that it sounds a bit funny, but it's actually a clever little ingredient that helps keep your teeth healthy by clearing away bacteria and plaque in the mouth. Even better news, it comes from trees and plants. Hooray. // REAL PLANTS NOT CHEMICAL PLANTS: When it comes to the other ingredients in our mints and gum, we like to steer clear of stuff like artificial colours, flavours or preservatives. That's why we use proper British mint and real Sicilian lemons to make them taste so great. Plus we use tomatoes to give our strawberry pastilles their nice pink colour. // SUGAR FREE AND LOW CALORIE: Luckily, the xylitol that we use to replace sugar in our products has 40% fewer calories than sugar itself. This means that in a whole pack of Peppersmith mints there's only 36 calories. Plus, xylitol has a low GI of 7 so is suitable for diabetics too. // NO ASPARTAME. NOT NOW. NOT EVER.: Aspartame. That nasty artificial sweetener that's in lots of diet fizzy drinks. We don't need it to make our mints and gum taste good and neither do you. // BACKED UP BY SCIENCE: Don’t just take our word for it, we’re endorsed by lots of dentists across the UK and the Oral Health Foundation. We are also approved by the European Food Safety Authority who have done lots of studies on xylitol and teeth. // OUR MISSION: We pride ourselves in trying to be a sustainable as possible. This is not always easy but where we can choose a more sustainable option we will. We are not perfect but we are trying hard to protect this planet we call home. If you have any requests or suggestions regarding our packaging please do let us know.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

696 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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3,9

Tous les avis

(696)

12 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very prompt and efficient in confirming…

Very prompt and efficient in confirming the order and sending it across

17 mai 2023
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Réponse de Peppersmith

Whoohoo! That’s what we aim for and we’re pleased we could deliver! 😊 Thank you for sharing the minty love.
Your Peppersmith Team 💚

Noté 5 sur 5 étoiles

No complaints here!

No complaints here!
Excellent service; excellent product…
XxX Thank you.

14 mai 2023
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Réponse de Peppersmith

Wonderful! We really appreciate your lovely comment. 😊 Couldn’t do it without you lovely people.
Your Peppersmith Team 💚

Noté 5 sur 5 étoiles

Professional and understanding

Easy to get to talk to a real person.
The person was very helpful and easy to communicate with.
Dealt with my enquiry efficiently.
Will buy again.

13 mai 2023
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Réponse de Peppersmith

We are blushing! 🤭 Thank you for your kind words and taking the time to share them with us.
You are fabulous too!
Your Peppersmith Team 💚

Noté 3 sur 5 étoiles

The mints are great, Box rubbish

The mints are great, but the boxes are rubbish!!! within 10 mins of putting them into my bag the lid openend and the contents were are at the bottom. I brought a complimints tin of mints and use that for them, which is great.

8 mai 2023
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Réponse de Peppersmith

Thank you for the minty love! And thank you for your honesty. We love our bright and friendly packaging, but we know that it can have its moments – especially when hiding in the bottom of a bag. With your feedback we will aim to further improve our packaging, and you never know, you might see the return of the Peppersmith mint tin in the future...

Noté 5 sur 5 étoiles

Great shopping experience

I buy the mighty boxes of mints and gum, very minty mints, the gum loses its flavour more quickly than non-natural products but is satisfyingly chewy. Always had a trouble free experience with ordering and delivery, easy to navigate online shop and no quibbles or queries. Buy with confidence, I'm a repeat customer and can recommend Peppersmith and they're products.

8 mai 2023
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Réponse de Peppersmith

Wow. Thank you so much for your kind words.. you've got us blushing over here 💚

Noté 5 sur 5 étoiles

Very fast delivery

Very fast delivery, thanks. I’m addicted to these mints!

8 mai 2023
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Réponse de Peppersmith

Thank you..Your teeth will thank you too! 💚

Noté 5 sur 5 étoiles

Peppersmith mints

The product is excellent, ordering is straightforward and delivery is prompt. I’m a devotee and a regular customer

4 mai 2023
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Réponse de Peppersmith

Thank you for your smashing feedback! It’s great to hear the Peppersmith experience is as refreshing as our products.
Your Peppersmith Team 💚

Noté 5 sur 5 étoiles

Best value for Peppersmith by far.

Best value for Peppersmith by far.
Good for the teeth, taste nice, box fits in the car perfectly.

30 avril 2023
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Réponse de Peppersmith

Yay! 🎉 That’s great!
Thank you! Why not share a picture on social media of your minty road trip?
Your Peppersmith Team 💚

Noté 3 sur 5 étoiles

Good product and service, but limited shelf life.

Firstly, I like this product, and have been buying it for years, usually from a shop. My order turned up promptly and was well packed. I have to give less than full marks here however as the best before date is only October 2023 and I’m never going to use all that chewing gum before then!

23 avril 2023
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Réponse de Peppersmith

Big thanks for being a loyal Peppersmith lover over the years and also for taking the time to give us your feedback on your most recent purchase. We’re sorry we didn’t quite hit the mark this time on meeting your expectations. If you feel you won’t be able to polish off all 12x packs of Peppersmith before October and you do have any left after the BBE date – the good news is, unopened confectionery is good to eat up to 12 months after their BBE date would you believe! As long as you keep it in a safe spot. Hopefully this helps a little bit for now but do drop us a call and we’ll be happy to help further on the phone - 0208 788 2080.
💚
Team Peppersmith

Noté 1 sur 5 étoiles

Still not received

From experience I know I like the product but I can give only 1 star as the order has yet to arrive 9 days after placing it. The confirmation of dispatch was received only after 5 days. I can’t see Peppersmith being THAT busy. Nice that business is SO good.

29 mars 2023
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Réponse de Peppersmith

Hi David, I'm so sorry it has taken Royal Mail longer than anticipated to get your order to you. I can see from the tracking details that they did try to deliver today and that according to their notes, no one was home. Regardless, the delivery service we requested was Royal Mail 48, and like you say, you'd have hoped they would have attempted delivery long before now. I'm going to reach out to you directly to see what we can do to put this right - hopefully we can!

Noté 2 sur 5 étoiles

These mints are way to small

These mints are way to small. Do not last long in the mouth. Extremely disappointed especially at the price. David Bowler.

27 mars 2023
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Réponse de Peppersmith

Hi David, so sorry to hear you feel the mints are too small. We are always looking for ways to improve on what we do and offer, and your feedback is appreciated. I have passed this on to our product development team.

Noté 5 sur 5 étoiles

Arrived quickly

Arrived quickly, well packaged, good value.

26 mars 2023
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Réponse de Peppersmith

Yay! Thank you for the lovely review! We hope you enjoy your minty treats as much as we do!

Noté 5 sur 5 étoiles

Good quality gum

Good quality gum - sugar free - Sweetened with Plant based XYLITOL

26 mars 2023
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Réponse de Peppersmith

LOVE Xylitol! Well our toothy pegs do. Thank you so much for taking the time to review us, we really appreciate it... :)

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