Perfecthousesigns Avis 

167
•
TrustScore 2.5 sur 5

2,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

99%of the one star shown is unjustified. This company did NOT supply the goods as advertised. They did NOT provide a returns lable. They did NOT offer to replace goods. They did NOT offer a refund. Th... Voir plus

Noté 5 sur 5 étoiles

I’m really glad I ordered this before reading the reviews. If I had seen them first, I probably wouldn’t have gone ahead with the purchase, as many recent reviews say things like “scam” and “don... Voir plus

Noté 4 sur 5 étoiles

Ordered my house sign on 12th May, on the website it states it will be shipped in 2-5 days to which is was. Arrival took a little longer than they estimated, they say 1-3 days after shipping it arri... Voir plus

Noté 3 sur 5 étoiles

The sign arrived damaged so I immediately sent images and email on the same day it arrived. Than I requested if they had better quality signs and that I would pay more. But they did not respond to m... Voir plus

À propos de l'entreprise

  1. Magasin de rénovation

Écrit par l'entreprise

Discover the perfect finishing touch for your home with our stunning collection of house number signs, door plaques, house signs and wheelie bin stickers.


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

167 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,6

Tous les avis

(167)

33 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Not received my order

Not received my order from 30/5/24 I’ve emailed 2 times but no reply.
You can’t get through on the phone - disappointed.

30 mai 2024
Avis spontané
Logo de Perfecthousesigns

Réponse de Perfecthousesigns

Hi, Sorry to hear this. We see that we have already offered to resend this on Next Day for you, as the original was lost in the post. We can only apologies for the inconvenience caused.

Noté 4 sur 5 étoiles

Just what I wanted

The sign itself was lovely. Bought for a friend and she loves it. Took a while from order to delivery, no shipping update! But got here eventually.

25 mai 2024
Noté 1 sur 5 étoiles

I haven’t received my parcel as of yet

I haven’t received my parcel as of yet, I sent an email and there has been no reply. Not sure when this will arrive or even get a reassurance email.

I ordered this on the 17th or May

29 mai 2024
Avis spontané
Logo de Perfecthousesigns

Réponse de Perfecthousesigns

Hi, Sorry to hear this, can you please send us an email to hello@perfecthousesigns.co.uk with your Order number so that we can check and resolve this for you promptly?

Noté 5 sur 5 étoiles

Recommended

The quality of the product is really good. The price is good as well. Perfecthousesigns is responsive to e-mails. Considerate to last minute changes (they changed the delivery address as i entered the wrong one).

13 mai 2024
Noté 2 sur 5 étoiles

Poor Customer Service

Our house sign arrived very promptly and looks lovely considering how cheap they are - thank you!

However, the plugs on the back are wonky, therefore when up on the house wall the sign doesn’t secure straight. I have tried contacting via all methods of communication on your website but have had no luck in getting this resolved. If this can be resolved I would have no problem in giving a 5* rating.

4 mai 2024
Avis spontané
Logo de Perfecthousesigns

Réponse de Perfecthousesigns

Sorry to hear this, we believe a replacement has been arranged for you and sent out already. We hope you are happy with the replacement received. Any problems please email us at hello@perfecthousesigns.co.uk

Noté 1 sur 5 étoiles

Name plate poor quality and came with may scratches and dirty .

I have received the same order today and i was really looking forward to it .

But it was so demotivating when i opened the box. The name plate look very dirty and old and sooo many scratches. The plate seems to be damaged:((. Very bad quality , looks like engraving the name in damage plate . Very very poor quality.

2 mai 2024
Avis spontané
Logo de Perfecthousesigns

Réponse de Perfecthousesigns

Hi, Sorry to hear this, but please refer to our email/ticket reply. There is a clear protective film on one side of the plaque, we know this by looking at the image you sent us which still has the bubbles on it, this is part of the protective film which is not needed before use. You need to peel this off from any corner. Once peeled off, you will not see any marks and scratches. Hope this helps.

Noté 5 sur 5 étoiles

Solar house number

Solar house number received very well packaged, looks lovely on the front of the house. Received so many compliments from family and neighbours.
Cannot recommend this item enough .

24 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Sign looks great but solar panel…

Sign looks great but solar panel doesn’t work so not lighting up, have emailed several times with no reply

22 avril 2024
Avis spontané
Logo de Perfecthousesigns

Réponse de Perfecthousesigns

Sorry to hear this, please check your junk folder in case the email has ended up in there. Regarding the light, there is a switch at the back, please toggle this to On by pushing it all the way in and ensuring that it stays pushed in. Otherwise it will not self charge. Any questions or issues after this, please email us at hello@perfecthousesigns.co.uk. We normally reply within a few hours during working hours Mon-Fri. Hope this helps.

Noté 5 sur 5 étoiles

Perfect House Signs

The sign is very well made and I had an enquiry which was dealt with promptly and professionally

17 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

excellent house sign that looks really classy.

excellent house sign that looks really classy. was really easy to install and works really well making it easy for visitors to identify our property particularly at night. Arrived on time and was really well packaged. would recommend this product to anyone.

15 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Definitely a scam stay clear

Definitely a scam stay clear. Placed an order cannot get any delivery or correspondence from the company. Not answering emails, web chat or phone

8 avril 2024
Avis spontané
Logo de Perfecthousesigns

Réponse de Perfecthousesigns

Sorry to hear this, can you please message us at hello@perfecthousesigns.co.uk with your order details, so that we can check the order status for you? It might also be worth checking your junk folder in case we have already responded to any previous messages you have sent. We normally respond within 24 hours during working hours.

Noté 5 sur 5 étoiles

Pleased with my house sign

I am very pleased with the house sign I ordered and the solar light is very bright just what I was looking for to light up a dark entrance. The customer service team were excellent and quickly solved a problem I had. I would buy from this company again.

11 avril 2024
Avis spontané

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