I can't recommend Petsownus highly enough. From their product range, pricing and top notch communications via WhatsApp chat - just perfect. I took delivery* of a Comfort Air Eco yesterday. It was s... Voir plus
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Lisez les avis des autres
Unfortunately, although I purchased 3 different sizes of the Walkin Warrior harness, none fitted my lean 11 year old Dobermann just right. Pets Own Us were excellent in their return and refund policy.... Voir plus
Patrick from petsownus was fantastic. Had a small issue with an item showing in stock but not actually being available. Patrick reached out to confirm timing and offered a refund if that was needed. T... Voir plus
L'entreprise a répondu
Excellent service. All my queries were promptly answered prior to ordering the stroller. Parcel arrived in time frame stated and was in perfect condition. Very happy with stroller and also very... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Pets Own Us is a business inspired from a combined love for our furry family members, a passion for interior design and innovative products that makes life with our four legged furry friends fun. We love what we do! We are a small dedicated team of pet parents and our pets do indeed own us. What makes us unique is our dedication to blending smart design and innovation, resulting in an impressive range of products that enrich the lives of pets and their owners. Every detail, big or small, at Pets Own Us is born from the perfect mix of creative flair and practical use. As an exclusive online retailer, we focused on pet travel and mobility, we understand the desire of pet owners who wish to explore the world with their faithful companions. Whether you're off on a grand adventure, a quick getaway, or just managing your daily routine, Pets Own Us equips you with tools that turn every journey into a joyful shared experience. We pride ourselves on top quality customer service and would love you to hear from you. Get in touch with any questions regarding our products range.
Coordonnées de contact
128 City Road, EC1V 2NX, London, Royaume-Uni
- +447742933386
- support@petsownus.co.uk
- petsownus.co.uk
4,8
Excellent
125 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Custmer service as it should be
When a business offers great service often they go unsung I felt I should say that petsownus in my recent translation for a dog stroller performed extremely well.
They are knowledgeable helpful friendly and quick. I will certainly consider using them again if the occasion arises 👍
25 juin 2021
Avis spontané
Réponse de petsownus.co.uk
Thank you so much Allan for your wonderful review! We're thrilled to hear that you had a great experience with us and that our team was able to assist you effectively. Your kind words about our knowledge, helpfulness, friendliness, and speed mean a lot to us.
We're glad we could help with your dog stroller, and we look forward to serving you again in the future. If you ever need anything, don't hesitate to reach out.
Thanks again for taking the time to share your feedback!
Best regards,
The PetsOwnUs Team
Fantastic service
Cannot praise this company enough the speed of delivery took me by surprise I ordered a pet stroller yesterday and it arrived today Cant thank you enough and customer service so kind and helpful.
The quality of my product is fantastic and I would certainly recommend this company I’m so glad I chose them as been looking for ages for a good quality stroller that didn’t cost the earth so if you need to buy a stroller for your doggie friend do give them a try.
I’m so looking forward to taking my furry friend out in it paws up🐾on this one.thank you so much.
26 février 2021
Avis spontané
Réponse de petsownus.co.uk
Dear Lynn
Thank you so much for your wonderful review! We are thrilled to hear that you were surprised by the speed of our delivery and that you found our customer service kind and helpful. It's fantastic to know that you're pleased with the quality of your pet stroller and that it met your expectations without breaking the bank.
We truly appreciate your recommendation and are delighted that you chose us after searching for the perfect stroller for your furry friend. We hope you and your doggie have many enjoyable outings with your new stroller. Paws up indeed! 🐾
Thank you again for your kind words and for being a valued customer.
Best regards,
The PetsOwnUs Team
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