PGH Pest Control & Prevention - Thornemere Group Avis 

85
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Quick response and effective solution to hornets nest in eaves. Professional and courteous in phone calls and with Steve the operative who stayed for over an hour to check the efficacy of the action.

Noté 5 sur 5 étoiles

I was concerned we could have acquired a swarm in the ivy of the front garden. Laura called back quite promptly and assured me it's probably just a lot of bees and other insects attracted to ivy this... Voir plus

Noté 5 sur 5 étoiles

We had a dead fox in our garden. The service was fast, friendly and professional throughout. I was really impressed by how quickly they were able to get the problem resolved and by how clear the commu... Voir plus

Noté 5 sur 5 étoiles

We found PGH pestcontrol, but very sadly too late. We had used PESTUK Esher, D and T Pest Control, and Walton Pest Control. We spent a small fortune, to not solve the problem. Phil in particular was c... Voir plus

À propos de l'entreprise

  1. Service d'extermination des nuisibles
  2. Service d'hygiène du milieu

Écrit par l'entreprise

PGH Pest Prevention has 5 stars! Hello and Welcome to PGH Pest Control & Prevention. Our mission is to identify, control & exclude pests. Here at PGH we care about our customers and guarantee to deliver to your expectations and exceed them. We provide solutions that keep your property pest free. If you have any questions or require any advice please do get in touch. Kindest Regards – Peter Higgs. Managing Director


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

85 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,7

Tous les avis

(85)

10 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Rat problem dealt with quickly and professionally. Highly recommend

The Team at Beegone were wonderful from start to finish. Right from our first call, the customer service team were very communicative, polite and knowledgeable and shifted diaries around to help us out at short notice with a rat problem. Every appointment was prompt and punctual and the survey and subsequent treatments performed by Steve were extremely thorough.

Very professional and would highly recommend them.

21 septembre 2021
Avis spontané
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Réponse de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for your review, Stuart. I am so glad we could help you with the Rats. Thank you for choosing us! If there's anything else we can assist you with, please do let us know and we would be delighted to help.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Initial contact by phone easy & actually talked to someone. This is a definite bonus. Appointment made for 2 days later. Survey report received later that day. Ollie had very pleasant manner and good positive attitude to the problem. Awaiting test results and plan for eradication. So far, definitely 5 stars.

5 septembre 2021
Avis spontané
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Réponse de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for your review, Dee. I am so glad we could help you with the issue. Thank you for choosing us! If there's anything else we can assist you with, please do let us know and we would be delighted to help.

Noté 5 sur 5 étoiles

Very happy with the treatment service

Very happy with the treatment service. Courteous team and work carried out very neatly. Too early to say if the treatment has worked as the ants appear in the spring.

1 septembre 2021
Avis spontané
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Réponse de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for your review, Mrs Skilling. I'm glad we could help you with the ants - thank you for choosing us! If there's anything else we can assist you with, please do let us know and we would be delighted.

Noté 5 sur 5 étoiles

Excellent service

Excellent service - fast, efficient, careful and thorough. Very pleasant people who were knowledgeable and happy to explain the processes and precautions they take. I was reassured to know that they use the minimum treatments necessary to do the job and that wildlife and pets would be safe from harm. They made a stressful situation manageable. I'm glad I found them, and wished I'd called them sooner.

31 août 2021
Avis spontané
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Réponse de PGH Pest Control & Prevention - Thornemere Group

Thank you very much for your kind review! I'm delighted to hear that we could help you and are happy with the service we provided you with. Thank you for choosing us! If there's anything else we can help you with in the future, please do not hesitate to get in touch.

Noté 1 sur 5 étoiles

Unable to cancel

Frustrating that it is not possible to cancel and get a refund if you change your mind - even with reasonable 24 hours notice

27 août 2021
Avis spontané
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Réponse de PGH Pest Control & Prevention - Thornemere Group

Thank you for your feedback. We're sorry to hear about your experience and that you're unhappy. Our terms are that once payment has been made and the service has been booked in the diary, it is non-refundable due to reserving that time for the works, setting up the visit and organising the technician and materials for the job. Our Sales Team do specify this before payment is taken. We are more than happy to reschedule the visit if the original date and/or time booked isn't convenient. If there's anything further you'd like to discuss or we can help you with, please do not hesitate to contact our Customer Care Team who would be delighted to assist with this matter or anything else.

Noté 5 sur 5 étoiles

Efficient and friendly service as…

Efficient and friendly service as always. Two moles caught at the first attempt.

20 août 2021
Avis spontané
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Réponse de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for your review, Oliver. I am so glad we could help you with the Moles. Thank you for choosing us! If there's anything else we can assist you with, please do let us know and we will be delighted to help.

Noté 5 sur 5 étoiles

Safe, humane & kind people.

Dan arrived on time & patiently & gently removed a lively bumble bee nest from the insulation in a wall.
It wasn’t straight forward as they’d made their nest around a corner but he carried on and, I’m glad to report, the queen & her subjects have safely been re-homed.
Would thoroughly recommend.

28 mai 2021
Avis spontané
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Réponse de PGH Pest Control & Prevention - Thornemere Group

Thank you very much for your kind review and recommendation. We're delighted to hear that Dan was able to successfully remove the bumblebees and that they've been re-homed. Thank you very much for choosing to use us. If there's anything else I can help you with, please do not hesitate to give us a call!

Noté 4 sur 5 étoiles

From initial approach to company all…

From initial approach to company all staff were excellent, from office staff to technicians especially Jason and Dan. Would highly recommend this company.

26 avril 2021
Avis spontané
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Réponse de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for your kind review and recommendation, Diana! Thank you for choosing us to help you with your Rodent Treatment, Rodent Proofing and Loft Works. I'm pleased that we could help. If there's anything else we can assist you with in the future, please do not hesitate to give us a call.

Noté 5 sur 5 étoiles

Unwanted holiday "guests"…

I had some unwanted holiday "guests" (rats) which had decided the house was nicer than the canal bank. A thorough assessment was completed - and a multi-visit plan was agreed - which also involved a change of bait (as my guests were picky eaters). They've taken the bait and now works are progressing on protecting against future issues. The engagement team has been great to work with - and the field resource (Dan) has been great to work with - listening to the issues, and explaining the steps he was taking to rectify. I will of course post again after the remediations works are completed, but fully expect that the high satisfaction rating will continue.

18 décembre 2020
Avis spontané
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Réponse de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for your review, Eric. I am so glad we could help you with the Rats. Thank you for choosing us! If there's anything else we can assist you with, please do let us know and we will be delighted to help.

Noté 5 sur 5 étoiles

Proud to be part of the team

I have been an employee at PGH Pest control since this summer. The team are dedicated to helping others,and go above and beyond into solving peoples pest issues. The Technicians are very knowledgeable and always happy to help out. We are constantly receiving positive feedback about out guys on the road! Proud to be part of the team.

18 décembre 2020
Avis spontané
Noté 4 sur 5 étoiles

Cluster flies

We’ve used PGH for a couple of years with various cluster fly, mice problems etc and they have always been very efficient, knowledgeable and pleasant to deal with. They also insulated and boarded our loft. Would happily recommend the company to anyone.

17 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Wasp Nest In Loft

Have used PGH before so contacted them about a large wasp nest in loft as a dopey queen wasp suggested it might still be in use. PGH sent a technician who arrived promptly and removed nest. As before, I was impressed by his knowledge of the pest he was dealing with.

9 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Thank you so much - you are fabulous!

Thank you so much to Alex, Mollie, Branden, Dan, and Ollie - and everyone else at PGH Pest Control. From the first visit to the final visit you have been nothing but professional with kindness and compassion during what was a stressful time for us.
I highly recommend PGH Pest Control - they are five-star guys and gals that really do care! We even received a handwritten slip in the post exclaiming how happy they were to be helping us. These small but personal touches really do make a world of difference.

8 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, we had a hornets nest in our tree and Richard sorted it in 10 minutes , very brave , would definitely recommend

4 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

I have used PGH Pest Control in the…

I have used PGH Pest Control in the past and have always found them to be excellent. They are thorough, professional and a pleasure to deal with from the first phone call. After having some work done on the outside of our property rats had made their way into our kitchen. Branden called to say he was arriving shortly, he arrived on time, was polite, friendly and got to work straight away, investigating our property and efficiently pointing out access areas, photographing and documenting all the issues. He was extremely thorough. He also took the time to explain to me what was happening, what types of proofing he would recommend and why, which was very reassuring. He was professional and extremely knowledgeable. This is a trustworthy company who go out of their way to help you sort your pest problem properly. I wouldn't hesitate to recommend them.

1 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Very prompt and helpful service for a…

Very prompt and helpful service for a competitive cost. Mollie was friendly and helpful and got a quote over to us quickly and responded to my queries. Good service on site, looked at potential problems effectively.

26 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Really helpful

Really helpful, friendly service!

1 septembre 2020
Avis spontané
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Réponse de PGH Pest Control & Prevention - Thornemere Group

Thank you so much for taking the time to provide us with your feedback AND the 5-star review. We are working hard to provide top quality services. It is something we hold at the core of our business so your review is so appreciated!

Kind regards,
PGH Pest Control & Prevention - Customer Services

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