PGH Pest Control & Prevention - Thornemere Group Avis 

Had honey bees removed from my chimney by this company and was extremely happy with the professionalism and organisation. The bees were removed alive and relocated, all the wax and honeycomb removed, and the chimney sealed. Not cheap but an excellent solution to a difficult problem, done with willingness and politeness by an excellent team.

The people who came to site were exemplary.

However, the office was very poor, I had to chase them 3 times for confirmation of appointment times and as I have a one hour commute to site it is very important to me that dates and times are adhered to. They also did not check your bank account before chasing me for money that I had already paid.

A site evaluation that demonstrated expertise, a clear quotation procedure, and a efficient (and legal) removal of two awkwardly-sited nests in my house’s roof by friendly and communicative technicians. I would definitely recommend this company.

George turned up on time and got straight on with the job at hand. He managed to find the dead rat in the loft and removed it. He then sprayed with disinfectant to help with oder control and sterilize the area. Very impressed with his workmanship and manner. I will definatly be using you guys again. 5 star service. Thankyou. Lee

After 3 weeks still wating for an estimate for insulation removal, dispite being told by email that it would be 48hrs. Not holding out much hope

You hire the professionals and be ready to pay premium price for the work to be carried out with a piece of mind.

Excellent company. Professional and extremely polite and helpful team. Highly recommended

Outstanding
Very helpful and informative person and more importantly, wasps have not returned.

I would not recommend PGH Pest Control. Their customer service is very poor & once they have your money (which they require upfront...) they do very little to provide a good service. I contacted PGH about a wasp nest at our house, explicitly saying we had looked for it ourselves and could not find it anywhere but that we would find one or two wasps in our house daily & so I really needed a company that would be determined to find it (especially as I have a young children and I myself am allergic). I was assured that PGH would do a very thorough check of the house and all they could to find the nest. What happened was the opposite, on arrival, the guy took out his iphone, peered into the eves using a torch, looked up and down the house and said that he couldn't help as couldn't see anything & subsequently left. I phoned the office to discuss this as clearly I didn't need to pay £100 for someone to do exactly what I had done before calling PGH. I was assured that the 'MD' would get in touch with me to discuss my experience and that I should have at the least received a report from the guy that came to the house. I received nothing and have never had a call back from the company despite emailing and calling again to ask what was happening.
With upfront payment they have very little incentive to do a good job for the customer, especially in situations that aren't straight forward.

Very good and efficient but quite expensive.

Excellent. Friendly reliable service.

Fantastic service.

Having used their services for many years now, the level of service is still as high as it ever was. Always polite, thorough and quick to respond.

Would highly recommend their services to anyone.

Great company. Kept to appointment times. Good communication. Would highly recommend. Used for wood worm and mice.

Had a call within minutes of making an online enquiry. Good & accurate advice along with estimated costs, which I was unable to afford. Further advice was then to do nothing rather than pesticide. I later emailed a photo & got a response identifying the bee as what I suspected by now it to be.

nice guys , problem investigated and treated thoroughly and hopefully no more woodworm

Excellent, fast service from knowledgeable professionals.

all good, many thanks for your help.