I was very impressed with Tyler the engineer who came to service two Miele vacuum cleaners. One he quickly established was obsolete and not serviceable as parts were no longer available. The other o... Voir plus
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Always a good service and the engineers are always great and very helpful. There was an issue with an incorrect battery but Mark took the Dyson back to HQ and returned it in full working order on Satu... Voir plus
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Our Dyson stopped collecting when using as a carpet cleaner. We have a service contract with PHC. Gave them a ring, they booked us in, and an engineer came out a couple of days later. The problem was... Voir plus
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Tom was friendly he tried to repair my hoover but said he would have to replace the part and took the hoover with him but l was happy as l wondered if it would need it so thank you Tom 17th
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À propos de l'entreprise
Écrit par l'entreprise
In-home servicing of high-quality vacuum cleaners. we specialize in the servicing and repair of Dyson, Miele, Kirby, Gtech, SEBO and Oreck vacuum cleaners.
Coordonnées de contact
Royaume-Uni
- phcvacuumservice.co.uk
4,8
Excellent
785 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de PHC Service
Thank you for your positive review.
I was happy with my Dyson service today…
I was happy with my Dyson service today , Jon was polite, quick and efficient and left my Dyson looking as good as when I bought it. Highly recommend having a yearly service it keeps it in tip top condition.
9 février 2026
Avis spontané
Réponse de PHC Service
It is a pleasure to serve you, Brenda, and thank you for your positive review.
Excellent service
Excellent service, my hoover looks and works like new. The engineer came in time, was very polite, new what he was doing, completed the work very quick and I cannot thank him for the excellent work he did
9 février 2026
Avis spontané
Réponse de PHC Service
Hello, Sokol, thank you for your positive review.
Tom has come twice to us in the last…
Tom has come twice to us in the last four months. Always cheerful and professional gets our Dyson sorted in no time.
5 février 2026
Avis spontané
Réponse de PHC Service
Hello, Maria, thank you for kind review.
Annual service
Annual service carried out on our Dyson vacuum cleaner. Originally scheduled for last month but delayed by PHC. Engineer, Mark, was friendly and personable. He completed the service quickly and efficiently including a seal replacement. Will continue with the service plan to keep the appliance working well.
2 février 2026
Avis spontané
Réponse de PHC Service
Hi, BM, thank you for your positive review and continued support.
Tyler arrived precisely on time
Tyler arrived precisely on time, did an excellent service on my V10 Dyson, gave valuable insight and tips on keeping it in good order. Have signed up to the annual service based on the service received.
3 février 2026
Avis spontané
Réponse de PHC Service
Hello, Keith, thank you for your positive review. We look forward to serving you again next year.
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Ross at PHC!
I just had my annual vacuum service done on my Dyson DC24 Root Cyclone upright, and Ross from PHC absolutely exceeded expectations. From start to finish, he was professional, friendly, and incredibly knowledgeable about the Dyson system. He took the time to explain what he was doing, pointed out a couple of small issues before they became big problems, and made sure everything was running at peak performance before he left.
My vacuum now works better than the day it was bought—seriously! The suction is fantastic, the roller is smooth, and it feels brand-new again. It’s clear that Ross takes pride in his work and genuinely cares about delivering top-tier service.
If you need any maintenance or repairs on your Dyson, I can’t recommend Ross enough. PHC is lucky to have him, and I’ll definitely be requesting him again next year!
3 février 2026
Avis spontané
Réponse de PHC Service
Thank you so much, for your fantastic review. We will pass on your kind comments to Ross.
Excellent service from Dyson expert technician
Excellent service from PHC. Our consultant, Ross was professional, knowledgeable and gave great advice regarding our vacuum. Tip top service - thanks
2 février 2026
Avis spontané
Réponse de PHC Service
Hello, Ren, thank you for your kind review.
Professional service
Professional, knowledgeable and friendly engineer. Highly recommend.
30 janvier 2026
Avis spontané
Réponse de PHC Service
Hello, Shelagh, thank you for your kind review.
My “New” Dyson
Thanks to Ross who serviced my old Dyson vacuum cleaner and replaced worn parts, ensuring I was kept informed throughout. Result is my old vacuum cleaner. now works like new.
Christine
30 janvier 2026
Avis spontané
Réponse de PHC Service
Hello, Christine, thank you for your lovely review.
Yearly service carried out on our Dyson
Yearly service carried out on our Dyson vacuum cleaner. Engineer completed the service quickly, replaced the filter and replaced our broken extension wand. Back to working good as new. Well worth paying for the service plan to keep the appliance looked after.
28 janvier 2026
Avis spontané
Réponse de PHC Service
Thank you for your positive review and continued support, John.
Réponse de PHC Service
Hello, Shelagh, thank you for your kind review.
John gave our Dyson the ysual thorough…
John gave our Dyson the ysual thorough service. Very professional and nice. Punctual and efficient.
27 janvier 2026
Avis spontané
Réponse de PHC Service
Thank you for your five-star review, John.
Great service for Dysons
I was really concerned when my Dyson stopped working, because they're not to cheap to replace. Booking the appt was easy and the engineer gave my Dyson a thorough service/clean and solved the issue. Well worth the money (mine was a dead battery)
26 janvier 2026
Avis spontané
Réponse de PHC Service
Hi, Kate, thank you for your excellent review.
Mark was very friendly and carried out…
Mark was very friendly and carried out the maintenance to our Dyson cleaners expertly
26 janvier 2026
Avis spontané
Réponse de PHC Service
Hello, Anne, thank you for your five-star review.
Réponse de PHC Service
Hello, Rose, thank you for your positive review.
Excellent service and communication
Excellent service and communication. Would definitely recommend! Jon was very professional and did an excellent job, my Dyson looks brand new. Very tidy and all cleared up as well.
22 janvier 2026
Avis spontané
Réponse de PHC Service
Thank you for your high recommendation, Catherine, we really appreciate it.
Good service but expensive spares
Jack arrived promptly and was very polite. Did a thorough clean on my Dyson vac. However it needed a new part, but cost from PHC was around £50 more expensive than buying direct from Dyson (£210 rather than £160) which is rather an excessive markup IMO especially as it’s an easy part to fit myself. I’d have paid a little more for the convenience but not that much. I’ve opted to source direct from Dyson!
22 janvier 2026
Avis spontané
Réponse de PHC Service
Hello, Hatty, thank you for your feedback. Regarding finding the parts cheaper elsewhere unfortunately you are not comparing apples with apples. The price of a part advertised online is purely that. The cost of the bare part. It does not take into account the cost of having an engineer visit your home to diagnose a fault, correctly identify which parts are required, supplying the part, fitting the part and providing a twelve-month warranty on the part. In fact, it is so expensive to provide mobile service engineers that Dyson no longer have any field service engineers at all.
We were extremely satisfied … very happy customers !!!
We were extremely satisfied with the service completed by Ross. Ross took the time to clearly explain what parts needed to be replaced and the reason why. What was also impressive is that Ross keeps a stock of all spares and therefore the repair was completed in the one visit made. Ross also introduced us to the annual service programme which is a great idea.
Before Ross arrived our Dyson Vacuum sounded terrible, more like an tractor and when he left it sounded brand new. We are fine for another year, actually if we have an issue it is covered under the annual service programme - win win!!
22 janvier 2026
Avis spontané
Réponse de PHC Service
Hello, Brian, thank you so much for your positive and detailed review. Ross will be thrilled with your kind comments.
Great service
Engineer arrived early which was great…. He was very friendly and efficient and my Dyson looks like new now
20 janvier 2026
Avis spontané
Réponse de PHC Service
Hello, Marion, thank you for your five-star review.
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