Due to a bereavement there was an outstanding utilities bill we were unaware of. Malcolm( cant rember his name sorry) Was very helpful, explained the options, next steps etc. He was compassionate and... Voir plus
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This interaction with this company was regarding my late wife so could have been very uncomfortable. However I was looked after by Ilyana who is an absolute credit to this organisation. She was profes... Voir plus
I spoke with Donna. All I can say was that she was helpful, kind and absolutely dealt with my situation perfectly. It was regarding a bereavement so this was especially helpful to me in these circ... Voir plus
The staff there are so lovely, they help me every time and take the time to talk me through processes I am unfamiliar with and make sure I am happy with everything. They have made handling my mums aff... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.
Coordonnées de contact
Building 5, Floor 9, Exchange Quay, M5 3EF, Manchester, Royaume-Uni
- 0333 555 1051
- support@phillips-cohen.co.uk
- phillips-cohen.co.uk
4,8
Excellent
834 avis
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The agent I spoke to was incredibly…
The agent I spoke to was incredibly helpful and caring, more like talking to a friend.
28 mars 2026
Avis spontané
Very informative and very helpful .
Very informative and very helpful .
They were in no rush to secure any payments and were happy to wait for a few months.
27 mars 2026
Avis spontané
Very polite and helpful.
27 mars 2026
Avis spontané
Fantastic service
Joseph was extremely helpful, kind, thoughtful and professional. It was a pleasure talking to him
27 mars 2026
Avis spontané
the lady i spoke to was so…
the lady i spoke to was so understanding and very very helpul, unfortunately i have forgot her name, but so was so helpul and this time as im still grieving, cant speak highly enough
26 mars 2026
Avis spontané
Very helpful and compassionate while…
Very helpful and compassionate while dealing with the estate of my late father
26 mars 2026
Avis spontané
Very helpful understanding and…
Very helpful understanding and efficient.explained the whole process clearly and asked if I had any questions customer care very good.
26 mars 2026
Avis spontané
Donna was very understanding
Donna explained everything, and was very kind as I was a little bit emotional
26 mars 2026
Avis spontané
Very understanding and empathetic to my…
Very understanding and empathetic to my aituation
26 mars 2026
Avis spontané
Kind and couteous
The gentleman Matt whom I spoke to was very kind and courteous, whilst giving me a complete run down of what happens and when with an estate in probate .
25 mars 2026
Avis spontané
The person who phoned me was,very…
The person who phoned me was,very helpful,polite,and respectful,
24 mars 2026
Avis spontané
Donna was kind and showed empathy to…
Donna was kind and showed empathy to the situation
24 mars 2026
Avis spontané
Very empathetic over the phone,and…
Very empathetic over the phone,and helping me knowledgeably.
Thank you.
Iohana Lepsa
24 mars 2026
Avis spontané
Personable & listened.
18 mars 2026
Avis spontané
Contact about a deceased relative as…
Contact about a deceased relative as I'm executor. Found the company sympathetic and understanding. Also reassuring wich is in my opinion very important at such times
20 mars 2026
Avis spontané
Information call.
I called Phillips Cohen up. To help with my aunties debt.
The lady whom helped me was, kind, informative, knowledgeable and helpful.
I know the matter will be solved.
Feel so much better.
Lisa.
19 mars 2026
Avis spontané
very kind and friendly…
The agent was very kind and friendly and explained everything.
17 mars 2026
Avis spontané
Joseph was very helpfull and…
Joseph was very helpfull and understanding of my situation. We went threw the questions and it was a relief of an outcome.
17 mars 2026
Avis spontané
My Father passing away and balance on credit card
Donna called me and explained the reason for her call, also asked me questions to determine the outcome of my dad's credit card balance.
She explained everything very clearly to me and we both discussed issues surrounding my dad's passing away and my mums payments for funeral and I learnt a lot. She was very helpful and caring. Thank you.
16 mars 2026
Avis spontané
The person I spoke to was really…
The person I spoke to was really helpful, explained everything clearly and made the whole process easy to follow and understand.
13 mars 2026
Avis spontané
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