We needed to obtain an urgent recording for a new business project that we were undertaking and PHMG rose to the challenge. Not only was this produced within 24 hours of asking, we were given two opti... Voir plus
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Lisez les avis des autres
My onboarding rep was Paula Carruthers and from start to finish, she made the whole process super easy. Any time I had any questions or needed to make some changes, PHMG was there to help. I highly... Voir plus
PHMG was a pleasure to work with. They are professional and efficient. A few brief meetings to discuss our needs and they delivered exactly what we were looking for. Luigi was a great project manag... Voir plus
Before we had our Account Manager, Bailey Halligan, it felt like we weren't getting any good use out of PHMG. It was a nightmare to switch recordings, took entirely too long to process requests, and t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
PHMG helps businesses around the world revolutionise customer connections by uniting audio, strategy, and technology to deliver unmatched customer experiences.
Coordonnées de contact
Oakland House, Talbot Road, M16 0PQ, Manchester, Royaume-Uni
- client-care@phmg.com
- phmg.com
N'a pas répondu aux avis négatifs
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Very responsive and professional
Very responsive and professional. Product is excellent.
Outstanding Experience with Bailey Halligan
This is, by far, the first time I’ve worked with someone who truly understands exactly what I’m talking about and what I’m trying to accomplish. That level of clarity and alignment is rare, and it made all the difference.
Bailey Halligan is truly amazing. From the moment she took over our account, she demonstrated not only deep knowledge of the system but also genuine care in making sure everything was set up the right way. She helped me implement the correct structure and messaging for each department, ensuring everything was intentional, effective, and aligned with our goals.
Her professionalism, expertise, and thoughtful approach made the entire process smooth and reassuring. Bailey’s support has been invaluable, and I’m extremely grateful for her partnership.
PHMG are proactive and easy to work…
PHMG are proactive and easy to work with. They have been managing our phones for years without issue
Awesome team
Awesome team! Daniel Perrin and the PHMG crew consistently show care and understanding for our business development. It is much appreciated. I could not recommend their services and more highly. Thank you!
Great people to work with!
Very personable and easy to work with! Super responsive!
Kai Samuel has been awesome
Kai Samuel has been awesome. She is very proactive in working with us and often taking the lead and getting things done before even asking or knowing we need updates completed. Very impressed with her work ethic.
Inventory Management
Our experience with PHMG has been wonderful. We've been a customer for approximately 3yrs now. Kai Samuel, Operations Associate, has worked diligently for us. Any time we run into a problem or have an urgent need he always comes through, all while being professional and kind.
Paul Mahon was incredibly understanding…
Paul Mahon was incredibly understanding and perhaps intuitive to the needs of our business and made several insightful suggestions which we plan to implement together in the coming months
Eleanor have been pleasant to work with…
Eleanor have been pleasant to work with and consistent. She is responsive and promptly makes sure I complete my side with reminders.
Consistent Excellence
PHMG makes my life very easy with their professionalism and know how. Keeping my phone system straight has a lot of moving parts and they always get the job done. My latest experience with Ben and Taran was no exception. Handled great and smooth from start to finish.
Great experience and service
Its been a pleasure working with Barbara at PHMG. She is very responsive and stays on top of all our requests even if we forget!! They really care about what they are doing there and its great working with a company like that. Their hold service is a great feature to add to your company and keep your customers aware of new services and also have a professional feel.
Alex and the rest of the PH Media staff…
Alex and the rest of the PH Media staff that I have the pleasure of working with are always professional and knowledgeable regarding new ideas for our on-hold marketing messages. I would highly recommend their services.
efficient service
Team are quick to response and turnaround usually between 2-5 working days. Andres very helpful and a pleasure to deal with.
Helpful team
Helpful team, proactive and professional service for anyone that has to be on hold for any length of time it shows off our skills
Next Level Audio Marketing
PHMG has taken our phone system and podcast to a much higher level. Christopher and his team have drafted great scripts and sounds that ensure we sound and appear creative when people engage with our communications.
PHMG has been great to work with
PHMG has been great to work with. They reply rapidly and thoroughly. Enjoying our much more professional 'on hold' and 'off hours' messages that play for callers. They also upload the recordings right into my online phone account for me, and train me on how to adjust (call and voicemail forwarding) settings in case we have staff changes.
Great Communication
client
The company is great to work with. No problems at all. Everything is handled with no problems.
Bailey at PHMG
I’ve had a good experience working with PHMG, and Bailey has been a standout account manager. She is responsive, organized, and consistently follows through on what she says she’ll do. Bailey takes the time to understand our needs, communicates clearly, and makes the process feel seamless and well-managed. It’s clear she genuinely cares about her clients and the quality of her work. I really appreciate her support and would highly recommend PHMG, especially working with Bailey Halligan.
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