We needed to obtain an urgent recording for a new business project that we were undertaking and PHMG rose to the challenge. Not only was this produced within 24 hours of asking, we were given two opti... Voir plus
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Lisez les avis des autres
My onboarding rep was Paula Carruthers and from start to finish, she made the whole process super easy. Any time I had any questions or needed to make some changes, PHMG was there to help. I highly... Voir plus
PHMG was a pleasure to work with. They are professional and efficient. A few brief meetings to discuss our needs and they delivered exactly what we were looking for. Luigi was a great project manag... Voir plus
Before we had our Account Manager, Bailey Halligan, it felt like we weren't getting any good use out of PHMG. It was a nightmare to switch recordings, took entirely too long to process requests, and t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
PHMG helps businesses around the world revolutionise customer connections by uniting audio, strategy, and technology to deliver unmatched customer experiences.
Coordonnées de contact
Oakland House, Talbot Road, M16 0PQ, Manchester, Royaume-Uni
- client-care@phmg.com
- phmg.com
N'a pas répondu aux avis négatifs
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Bailey Halligan has been a wonderful…
Bailey Halligan has been a wonderful representative to work with. She is always prompt in responding to questions, works hard to make sure our media is updated exactly how we need it, and is genuinely a pleasure to talk with.
PHMG was terrific to work with
PHMG was terrific to work with, particularly Kai Samuel who helped coordinate and execute our request which had a quick turn-around. Thank you again!
Great communication
Matthew was awesome, super professional and exceptionally well prepared. He answered all of our questions and made sure we had a good understanding of what options we had available. Looking forward to working with him in the future.
PHMG Understands
Chris, thank you for all your expert help and guidance in our meeting yesterday. You deserve a raise!
We have a great experience with PHMG…
We have a great experience with PHMG and have done for a number of years. Alastair our Key Account Manager is always responsive, friendly and genuinely helpful, he makes the whole experience enjoyable.
PHMG
Working with Scott from PHMG has been an excellent experience from the start. The team is not only friendly and easy to communicate with, but they also make the entire process feel seamless and stress-free. I’d highly recommend PHMG to anyone looking for a creative, professional team that truly goes the extra mile.
Awesome experience
The team, including Kai, has been super responsive and have made a great project. They are also on top of letting me know when to make the seasonal changes. I'm very pleased!
Bailey is always super helpful and…
Bailey is always super helpful and professional!
Great customer service and response time
Great customer service and response time
Always a great service from PHMG
Always a great service from PHMG. Our account manager Alastair is thorough, helpful and always comes to meetings with fresh ideas. Actions are always completed in a timely manner and they are always willing to assist with any issues. Highly recommend!
Working with Bailey has been a…
Working with Bailey has been a wonderful experience. She is terrific at gaining rapport, listening to the needs of clients, and delivering top notch attention and care.
Highly recommend Paul Mahon from PHMG and his team
Paul Mahon and his team have been excellent to work with. All of my requests have been handled promptly, and communication has been consistently clear and reliable. highly recommend to others.
Before Bailey
Before we had our Account Manager, Bailey Halligan, it felt like we weren't getting any good use out of PHMG. It was a nightmare to switch recordings, took entirely too long to process requests, and truly we felt on our own. Since getting Bailey working with us we have had nothing but positive experiences. Her dedication to our success and to making sure our systems are up to date and ahead of schedule has taken a huge load off our plate. We were ready to cancel our service, Bailey's dedication to our success swiftly changed our minds.
Bailey is a well-postured communicator…
Bailey is a well-postured communicator - great listening skills.
Jake has been very responsive and…
Jake has been very responsive and thorough with our needs.
Rave for PHMG representatives, Chris and Reid
PHMG (our account manager Chris and the practical side of phone messaging guru Reid) is an amazing company. Not only do they take care of all phone messaging marketing and implementation but they also have created a personal bond that makes it easy to talk with them and get the job done. I'm so grateful for this expertise and the relationships it has created with me.
Love working with the team and the do a…
Love working with the team and the do a great job helping us with our phone system on GoTo.
Great Customer Service & Experience!
I really enjoy working with PHMG! Ross is a wonderful representative over our account. He is super responsive, very helpful, and always completes our requests with ease.
Kai was wonderful to work with as well during the last round of updates we made to our hold messaging. Kai was polite and sent over exactly what we requested and needed to update.
Overall, 10/10 service and production!
Christopher is the best
Christopher is the best. He is proactive. He contacted me last week to schedule a meeting to outline our 2026 holidays, along with a fantastic idea to incorporate our office mascots in our outgoing message system. In addition, he offered season changes tailored for our industry. He continually exceeds all of our expectations.
Great experience and customer service
Tilly Hardwick worked really well with me and helped guide me to think about incorporating the right items into our script. She was on point and even flexible when i had to change meeting times at the last minute. Just Great all the way around.
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