Phone Enterprise Avis 

**Updated to reflect subsequent faulty phone replacement**

My refurbished phone bricked itself after spending a good few hours charging it and transferring all my accounts and files over from my old phone. This in itself isn't too bad, these things happen, I posted the phone back after setting myself up on the refunds portal. But absolutely no contact from Phone Enterprise whatsoever apart from 1 automated email. No response to my original email asking how refunds / replacements work (6 days and counting). No update on my replacement (5 days since I posted it back). No answer on the mobile number given on their website and currently no return phone call to my answer phone message. All in all fairly poor service then; I'm guessing this is a very small outfit, but dealing with faulty items should be a priority seeing as they have my money, and I currently have nothing to show for it. 10 days since I ordered from Mobile Phone Enterprise and still no phone. If you're in a hurry to replace your phone I would think twice about using these guys to be honest.

Finally received my replacement phone having refused to take the faulty one back that was "working as normal" (it absolutely wasn't). The new phone is working fine and is in excellent condition, a steal for the price. But I again had to chase them to get them to finally post it out as it did not arrive on the date they had given me.

So in conclusion: Amazing phone for the price, but customer service is fairly poor and very slow, BUT did get sorted in the end. I would now recommend Phone Enterprise, just not if you're in a rush as I had over 2 full weeks without a working phone.

Came a bit late but they were very informative to when I could be expecting the product

Urgently needed a replacement phone and received an excellent and quick service

Best place to get phones from great communication also fast delivery would definitely recommend

I ordered what was meant to be a new apple lead. The advert showed it being in a box. I first received a lead without a box which appeared used.I did nothing. About 10 days later I received a second lead. This also came without a box but had the apple leaflet. This one looked new and unused. I presume the company is recycling leads that must have been unwanted by the company that originally purchased them?

Wonderful phones. Thank you

Very fast delivery and really happy with my iPhone X.

Bought an IPhone X as an XMAS gift for my brother, it was perfect, he absolutely loved it!!

Touch screen of iPhone X in “very good” condition doesn’t work. It arrived 3 days ago and I’ve just given it to my son for his birthday today.
Very disappointing

Superb product exactly as advertised, shipped and delivered as stated in full working order. Very Satisfied.

Purchased two Samsung S10 mobiles, one was not unlocked, a WhatsApp contact soon had the problem sorted, condition of phones were very good, would recommend seller.

Great product at the best price available online. Accurate description, responsive to email question and swift dispatch.

Great prices and quick delivery. Thr phone is like new..very pleased.