Poor goods, poor customer service, missing items.
Items arrrived not as descrived. Eg "props on sticks" were not on sticks you had to assemble. These were 2x the price of the self assembly sticks on amazon, so I won't be ordering them again.
Their bargain box wasn't supposedly £110 worth of items reduced to £100 in the sale. If you added all the items to the basket was close to £80, so came across a bit scammy.
the items that arrived were of poor quality.
The police "mans" hat for example was so small it was barely childs size, but claimed to fit adults and much smaller than all the other items.
Overall, disappointing goods, disappointing customer services and disappointing policies, will not be dealing with again and I would say buy from reputable sellers on amazon, it's cheaper, customer service is better and when it goes wrong the returns process is better.