I’ve had a PC resistance band (pink) for years, but wanted a stronger one (purple). It’s a great band and the delivery time was superb - less than 24 hours! Postage cost for such a light item was pr... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I found the Physical Company a lovely company to deal with. I had a problem with DPD not delivering & was worried I was not going to get my order on time of at all. The Physical Company dealt with t... Voir plus
Such a great purchase, ordered spiky balls as recommended by my Pilates instructor due to foot pain. They are amazing and I can feel the difference immediately.
I needed something easy to use to get my cardio exercise. I do line dancing, pilates, hate the gym and cannot swim at lovely local fee paying school pool. Now I march up and down every morning on my t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Vente d'équipement de fitness en gros
- Service de fitness et nutrition
- Magasins d'appareils de fitness
- Magasin d'équipements sportifs d'extérieur
- Magasin d'articles de sports
Écrit par l'entreprise
As an industry leader, we provide a fantastic variety of gym equipment and flooring for commercial gyms; workout spaces; and fitness studios; as well as mind-body studios and equipment for therapists. With Physical Company, your dream fitness space can become reality. Our range is designed to propel every commercial fitness space to new heights, whether a large national gym; independent club; or a smaller boutique facility. From traditional equipment, through to innovative pieces new to the market, our range is intended to inspire. From offering a few select lines to now over 1,900 product lines including some of the most pioneering kit in the UK. These include lines from world leading brands such as BOSU ®, TRX ®, EXIGO, MERRITHEW ™, ECORE, Concept2 ® and Reebok. At the heart of this expansion and born out of this family legacy is the drive to offer the best customer service available. Over the last 30 years and through the experience and expertise gained we have earned a reputation of delivering on all levels and take pride in offering a quick, reliable service and exceptional value. We aspire to inspire and with innovation at our core we are always busy looking at ways to enhance the exercisers experience. We continuously invest in new kit and enhancing our current product offerings to fuse them with cutting-edge technology. Whether you are a new or existing customer, we are here to help. We look forward to working with you and being part of your solution.
5* Customer Service
Écrit par l'entreprise
- Our #1 priority is to provide an exceptional customer experience. Whether you’re a large multi-club operator or an individual seeking the perfect home gym, we pride ourselves on delivering top-notch service with a personal touch.
Free Delivery
on orders over £149 inc VAT
Get FREE standard delivery to GB Mainland only if your order is over £149 inc VAT. Automatically applied at basket.
Coordonnées de contact
The Works, Wycombe Road, HP143RR, Stokenchurch, Royaume-Uni
- 01494 769222
- sales@physicalcompany.co.uk
- physicalcompany.co.uk
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4,8
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to order and extremely quick…
Easy to order and extremely quick delivery. Product is exactly what I wanted.
Delivery was with DPD but unfortunately it was delivered to the wrong house but fortunately I could work out the property by the picture and had to go and collect it myself. I hasten to add not Physical’s fault.
5 juin 2026
Réponse de Physical Company
Thank you so much for your kind words, Jane. We really appreciate you taking the time out to share your experience with us at Physical Company.
Excellent service from start to finish
Excellent service from start to finish. The purchasing process was straightforward, communication was prompt and professional and the products were delivered efficiently. A very positive experience throughout and I recommend this company to others.
9 juin 2026
Réponse de Physical Company
Thank you for the wonderful review and for taking the time to share your feedback with Physical Company.
Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure.
I needed something easy to use to get…
I needed something easy to use to get my cardio exercise. I do line dancing, pilates, hate the gym and cannot swim at lovely local fee paying school pool. Now I march up and down every morning on my trampette as recommended by plates teacher. She said you were the best company to buy from. Very happy with it. Robust and easy to put together
10 juin 2026
Réponse de Physical Company
Thanks for the great review, Angela! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon at Physical Company.
Réponse de Physical Company
We really appreciate you taking the time to share your rating with us at Physical Company. We look forward to hearing from you again soon.
Quick easy fast delivery
8 juin 2026
Réponse de Physical Company
We are happy to hear you had a positive experience at Physical Company!
We hope to hear from you again soon.
Réponse de Physical Company
Thank you for the 5-stars! Hope to hear from you again soon!
Excellent product and helpful service
Excellent product. But the bar arrived without the clip. When I phone Physical, they were extremely helpful and solved the problem quickly and efficiently. Highly recommended.
27 mai 2026
Réponse de Physical Company
Thank you so much for your kind words, Antonia. We really appreciate you taking the time out to share your experience with us at Physical Company.
Your company was recommended by my…
Your company was recommended by my pilates instructor. I was struggling to find a 4" diameter foam roller with other online sellers. Ordering was easy, I was kept informed of my orders progress and it arrived in good condition and on time. Thank you.
28 mai 2026
Réponse de Physical Company
We really appreciate you taking the time to share your rating with us at Physical Company. We look forward to hearing from you again soon.
Réponse de Physical Company
Thank you so much for your kind words, Frances. We really appreciate you taking the time out to share your experience with us at Physical Company.
Prompt delivery.
Prompt delivery.
Instructions say to use valve and pump to inflate balls……. no valve and pump so that’ll cost me more.
22 mai 2026
Réponse de Physical Company
We’re so sorry that your experience did not match your expectations.
Please help us to improve by providing more information on your experience. We can be reached at sales@physicalcompany.co.uk
Pilates equipment
Great quality products, very happy how they turned out. Very nice service, helpful and knowledgeable staff.
15 mai 2026
Réponse de Physical Company
We are happy to hear you had a positive experience at Physical Company!
We hope to hear from you again soon.
Always completely reliable
Very quick, efficient delivery. High quality as always. Forgot one item on the packing list, but immediately despatched it delivery next day. Very pleased
6 mai 2026
Réponse de Physical Company
Thanks for the great review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon at Physical Company.
Réponse de Physical Company
Thank you for the 5-stars! Hope to hear from you again soon!
Réponse de Physical Company
Thank you so much for your kind words, Jason. We really appreciate you taking the time out to share your experience with us at Physical Company.
Réponse de Physical Company
Thank you for the 5-stars! Hope to hear from you again soon!
Excellent Service and excellent product
15 mai 2026
Réponse de Physical Company
Thanks so much for sharing your experience with us. We hope to hear from you again soon at Physical Company.
Réponse de Physical Company
Thank you for the 5-stars! Hope to hear from you again soon!
Sends unsolicited email
Sends unsolicited email. I wouldn't buy anything from them on that principal alone.
Edit: Just because I ordered something does not mean the email wasn't unsolicited marketing and I should not have to unsubscribe from lists I was unwittingly subscribed to.
12 mai 2026
Avis spontané
Réponse de Physical Company
Thank you for your feedback, and we are sorry to hear you felt our email was unsolicited.
According to our records, you have previously interacted with us by requesting a digital catalogue and information about our products, as well as placing an order with us in the past. As a result, your details were included within our marketing database so we could send occasional updates and offers relevant to our products and services.
We appreciate that the email address used to unsubscribe was different from the one previously used to request information from us, which unfortunately is something we are unable to automatically link within our system.
That said, we fully respect your preferences, and all your details have now been removed from our marketing communications to ensure you do not receive any further emails from us.
We always aim to send relevant and occasional communications only, and every marketing email includes an unsubscribe option so customers can opt out at any time.
Best
Regards
Physical
Excellent service
Excellent service , real person on the end of a phone call , giving you serious advise on all products
7 mai 2026
Réponse de Physical Company
We are incredibly grateful that you took the time out to leave us a 5-Star review, We are happy we were able to achieve this 5 star service for you.
Réponse de Physical Company
Thank you for the 5-stars! Hope to hear from you again soon!
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