I’ve had a PC resistance band (pink) for years, but wanted a stronger one (purple). It’s a great band and the delivery time was superb - less than 24 hours! Postage cost for such a light item was pr... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I found the Physical Company a lovely company to deal with. I had a problem with DPD not delivering & was worried I was not going to get my order on time of at all. The Physical Company dealt with t... Voir plus
L'entreprise a répondu
I needed something easy to use to get my cardio exercise. I do line dancing, pilates, hate the gym and cannot swim at lovely local fee paying school pool. Now I march up and down every morning on my t... Voir plus
L'entreprise a répondu
Easy to order and extremely quick delivery. Product is exactly what I wanted. Delivery was with DPD but unfortunately it was delivered to the wrong house but fortunately I could work out the property... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Vente d'équipement de fitness en gros
- Service de fitness et nutrition
- Magasins d'appareils de fitness
- Magasin d'équipements sportifs d'extérieur
- Magasin d'articles de sports
Écrit par l'entreprise
As an industry leader, we provide a fantastic variety of gym equipment and flooring for commercial gyms; workout spaces; and fitness studios; as well as mind-body studios and equipment for therapists. With Physical Company, your dream fitness space can become reality. Our range is designed to propel every commercial fitness space to new heights, whether a large national gym; independent club; or a smaller boutique facility. From traditional equipment, through to innovative pieces new to the market, our range is intended to inspire. From offering a few select lines to now over 1,900 product lines including some of the most pioneering kit in the UK. These include lines from world leading brands such as BOSU ®, TRX ®, EXIGO, MERRITHEW ™, ECORE, Concept2 ® and Reebok. At the heart of this expansion and born out of this family legacy is the drive to offer the best customer service available. Over the last 30 years and through the experience and expertise gained we have earned a reputation of delivering on all levels and take pride in offering a quick, reliable service and exceptional value. We aspire to inspire and with innovation at our core we are always busy looking at ways to enhance the exercisers experience. We continuously invest in new kit and enhancing our current product offerings to fuse them with cutting-edge technology. Whether you are a new or existing customer, we are here to help. We look forward to working with you and being part of your solution.
5* Customer Service
Écrit par l'entreprise
- Our #1 priority is to provide an exceptional customer experience. Whether you’re a large multi-club operator or an individual seeking the perfect home gym, we pride ourselves on delivering top-notch service with a personal touch.
Free Delivery
on orders over £149 inc VAT
Get FREE standard delivery to GB Mainland only if your order is over £149 inc VAT. Automatically applied at basket.
Coordonnées de contact
The Works, Wycombe Road, HP143RR, Stokenchurch, Royaume-Uni
- 01494 769222
- sales@physicalcompany.co.uk
- physicalcompany.co.uk
Save up to 15% with FitPLUS
4,8
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Excellent service , real person on the end of a phone call , giving you serious advise on all products
7 mai 2026
Réponse de Physical Company
We are incredibly grateful that you took the time out to leave us a 5-Star review, We are happy we were able to achieve this 5 star service for you.
Réponse de Physical Company
Thank you for the 5-stars! Hope to hear from you again soon!
Great experience
Great experience. Visited store in person to collect Bosu. Fantastic customer service & support.
1 mai 2026
Réponse de Physical Company
Thank you so much for your kind words,Scott. We really appreciate you taking the time out to share your experience with us at Physical Company.
Réponse de Physical Company
Thanks so much for sharing your experience with us. We hope to hear from you again soon at Physical Company.
Réponse de Physical Company
Thank you for the 5-stars! Hope to hear from you again soon!
Superb service
Good selection of equipment. Well priced. Prompt delivery. Superb after sales service when I had an issue. I cannot recommend them enough. Thank you!
29 avril 2026
Réponse de Physical Company
We really appreciate you taking the time to share your rating with us at Physical Company. We look forward to hearing from you again soon.
Réponse de Physical Company
We are happy to hear you had a positive experience at Physical Company!
We hope to hear from you again soon.
Received order when said it would be…
Received order when said it would be delivered thank you
27 avril 2026
Réponse de Physical Company
Thank you for the 5-stars! Hope to hear from you again soon!
Réponse de Physical Company
We are happy to hear you had a positive experience at Physical Company!
We hope to hear from you again soon.
Fast efficient service
21 avril 2026
Réponse de Physical Company
Thank you for the 5-stars! Hope to hear from you again soon!
Excellent service
Ordered the items on Friday morning, standard delivery, and they were delivered on Saturday morning.
17 avril 2026
Réponse de Physical Company
Thanks so much for sharing your experience with us. We hope to hear from you again soon at Physical Company.
Great company
Great company, great products, great prices and very quick delivery usually within two days.
15 avril 2026
Réponse de Physical Company
Julie, we are incredibly grateful that you took the time out to leave us a 5-Star review, We are happy we were able to achieve this 5 star service for you.
Good quality products
Easy to navigate website & find the product I required, a 3kg slam ball. Ordering was straightforward & slam ball arrived pretty quickly & in good condition. Price was comparable to other suppliers. Expect a postal charge.
16 avril 2026
Réponse de Physical Company
We are happy to hear you had a positive experience at Physical Company!
We hope to hear from you again soon.
Happy Customer
The product was what I expected it to be, at a fair price and delivered promptly. Therefore very happy customer! 5 stars!
16 avril 2026
Réponse de Physical Company
Thanks so much for sharing your experience with us. We hope to hear from you again soon at Physical Company.
I have bought equipment from Physical a…
I have bought equipment from Physical a number of times now and I keep returning because the kit is good and so is their service.
15 avril 2026
Réponse de Physical Company
We are thrilled to have you as part of the Physical Company family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Very quick and efficient service
Very quick service. Delivery came a day earlier.
The item was ordered twice by mistake but when contacted on the chat box I was assured one order would be cancelled immediately and I would not be charged twice.
All went to plan.
15 avril 2026
Réponse de Physical Company
Thanks for the great review, Margaret! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon at Physical Company.
Ths physical company are good to deal…
Ths physical company are good to deal with, however we bought a Merrithew reformer and it was advertised as silent. It is the noisiest reformer I have come accross. Merrither sent new rollers - it's a brand new machine, still, very very noisy. I am most upset as now I am stuck with a noisy reformer and every single workout is ruined by this. I really am upset. It should NOT be advertised as silent - a very expensive mistake.
14 janvier 2026
Avis spontané
Réponse de Physical Company
We’re so sorry that your experience did not match your expectations.
Please help us to improve by providing more information on your experience. We can be reached at sales@physicalcompany.co.uk
Good price and quick delivery!
Good price and quick delivery but unfortunately the flimsy mouth piece for blowing the ball up was crushed/split in the post.
10 avril 2026
Réponse de Physical Company
Thank you for your review and letting us know about this.
Your feedback helps us get better.
Réponse de Physical Company
Thanks so much for sharing your experience with us. We hope to hear from you again soon at Physical Company.
I had a great purchasing experience…
I had a great purchasing experience with the Physical company. Great price and even better communications. Highly reccomended.
10 avril 2026
Avis spontané
Réponse de Physical Company
Thank you so much for your kind words, Richard. We really appreciate you taking the time out to share your experience with us at Physical Company.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.