Easy to follow instructions and well laid out web pages. Very detailed questionnaire and well explained diagnoses which are rated for closest fit. Useful tool to help with basis for GP visit or self h... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The company offers a test and precribes the exercises according to the test. In my case the exercices for three different shoulder muscles and tendons were overlapping and similar exercises repeated... Voir plus
L'entreprise a répondu
We contacted them through a contact form late in the evening and got an answer already early in the next morning, with all options listed. Very customer friendly.
L'entreprise a répondu
Paid £1.99 to not be told anything different than I'd already found online. Answered many questions with accuracy for there to only be a 60% match on two different injuries. Not helpful then as I'm s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.
Coordonnées de contact
Pays-Bas
- physiocheck.co.uk
4,2
Bien
553 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A very prompt same day response to my…
A very prompt same day response to my email. They were completely understanding and professional, even though I needed to cancel my membership. I think the way is left open for me to return in the future if needed.
19 février 2026
Avis spontané
Réponse de Physiocheck.co.uk
Hi Jacqueline,
Thank you for your review, we really appreciate it.
You are, of course, free to cancel your subscription at any time, and if you need help with that, we're happy to help :)
Very helpful customer service response…
Very helpful customer service response to cancelling subscription after free trial. Was good enough system, but I think because of how complex my issues are I wasn't going to get what I need out of an app.
21 février 2026
Avis spontané
Réponse de Physiocheck.co.uk
Hi Sarah,
Thank you for your review, we really appreciate it.
Thorough assessment tool and specialist…
Thorough assessment tool and specialist plans provided for possible condition. Exercises provided with guided routine.
20 février 2026
Avis spontané
Réponse de Physiocheck.co.uk
Hi Claire,
Thank you for your review, we really appreciate it.
Properly diagnosed my shoulder injury
App did a great job of diagnosing my condition. I only wanted the trial but there was no "cancel membership" button. I wrote to support and they canceled the next day.
19 février 2026
Avis spontané
Réponse de Physiocheck.co.uk
Hi John,
Thank you for your review. We're glad we were able to help you so quickly. Our customer service is available 7 days a week, and we always respond within one day :)
Typical scam
Typical scam. They have you spend 15 minutes answering questions BEFORE they hit you up for money. If this was a real service with nothing to hide they would be up front about the cost instead of tricking you.
17 février 2026
Avis spontané
Réponse de Physiocheck.co.uk
Hi Aaron,
We have tried to contact you personally, but unfortunately you have not responded.
We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that very accurately determines your possible condition (and which conditions you have less similarities with). With a small contribution for the unique self-check, we offer the quality we stand for. At the start of the check, we inform our visitors about the price (above the NEXT button).
Program was good
Program was good ! It worked. I wish the website was more user friendly (explanatory) so I could have started other exercise programs. I will probably go back in the future
17 février 2026
Avis spontané
Réponse de Physiocheck.co.uk
Hi Margie,
Thank you for your review and feedback :)
Réponse de Physiocheck.co.uk
Hi Ramona,
Thank you for your review!
Prompt feedback
I must have overlooked the notice about the 7-day trial offer.
Thank you for the prompt response to my Email and the decision to refund me
Cyriac Thachet
16 février 2026
Avis spontané
Réponse de Physiocheck.co.uk
Hi Cyriac,
No problem, that can happen to anyone. We're happy to resolve it together; we're glad it worked out.
Thanks for your review!
They refunded very willingly
16 février 2026
Avis spontané
Réponse de Physiocheck.co.uk
Hi Judy,
Thank you for your review, we really appreciate it.
We're glad we could find a solution together.
Our customer service is available 7 days a week, and we always respond within one day.
Positive experience
Thanks so much for your assistance with this matter. I was very impressed with the results after answering the detailed questions asked about my health concerns. I can now bring this information back to my PCP as we work toward a solution to get me back to a pain-free lifestyle. Thanks again!
14 février 2026
Avis spontané
Réponse de Physiocheck.co.uk
Hi Kelly,
Thank you for your review and the compliments. We're glad to hear we can contribute to your recovery.
We wish you a speedy recovery.
Réponse de Physiocheck.co.uk
Hi Gordon,
Thank you for your review :)
Réponse de Physiocheck.co.uk
Hi Ceana,
Thank you for your review, we really appreciate it!
Use in combination with your physio
The platform was a great resource when I suffered sudden extreme hip pain after a downhill bush run on a weekend and couldn’t get to a physio. The diagnosis in my case, after entering symptoms and answering questions in what appears to be a thorough check came up with a high probability of a particular ailment. This did not gel with what my actual physio diagnosed a few days later. The physio said he understood why the system said what it did but it was incorrect given my presenting symptoms. Not sure if it’s even possible but I didn’t think to take the time to provide that feedback into Physiocheck so that its algorithm for my condition could be tweaked. Because of this and the fact the system has no referring physios in Tas I’m currently suspending subscription but I still don’t hesitate in recommending trial use and make your own mind up. Suspending service wasn’t as visibly simple in the app as stated but very efficient when contacting a human!
10 février 2026
Avis spontané
Réponse de Physiocheck.co.uk
Hi Ian,
Thank you for your detailed review. We've already contacted you personally about your feedback.
We're glad we were able to help you to your satisfaction.
Very useful and helpful app
The app was very useful and offered detailed reasons for my pain, including videos of exercises to do to check for symptoms, and useful videos of exercises to take part in to help relieve the pain.
31 janvier 2026
Avis spontané
Réponse de Physiocheck.co.uk
Hi Michele,
Thank you for your review of our app. We really appreciate it.
We're glad you're so pleased.
Quality Customer Service.
Quality Customer Service.
Prompt response and positive communication.
Well done Physiocheck.
9 février 2026
Avis spontané
Réponse de Physiocheck.co.uk
Hi Brian,
Thank you for your review, we really appreciate it!
Apparently I signed for a trial period…
Apparently I signed for a trial period then automatically renewed which I didn’t want. The firm accepted and cancelled subscription so if do ever want their services I will use them compared to others
4 février 2026
Avis spontané
Réponse de Physiocheck.co.uk
Hi Mark,
Thank you for your review, we really appreciate it.
You can indeed cancel your subscription at any time :)
beware the hidden subscription fees - not transparent
the initial check tool doesn't tell you its a paid for until you've answered all the questions. Then it charges you £3.99. Once you pay for the £3.99, a week later you then get charged for another £16.99 monthly subscription payment. Not transparent at all.
28 janvier 2026
Avis spontané
Réponse de Physiocheck.co.uk
Hi Andy,
We have tried to contact you personally, but unfortunately we have not received a response.
I'm sorry to hear that the payment did not proceed as you had expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page.
We will cancel your subscription.
End Subscription
The response time to my problem was impressive. They have left me with a smile on my face.
3 février 2026
Avis spontané
Réponse de Physiocheck.co.uk
Hi Kelly,
Thank you for your review, we really appreciate it!
Our customer service is available 7 days a week, and we always respond within one day.
Réponse de Physiocheck.co.uk
Hi Andy,
Thank you for your review, we really appreciate it.
Easy to use and simple to follow
Easy to use and simple to follow. Accurate diagnosis. Slightly steep price for exercise plan but much cheaper than being provided exercises by physio 1:1. Good service overall
2 février 2026
Avis spontané
Réponse de Physiocheck.co.uk
Hi,
Thank you for your review, it was great to read it!
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