Pikl Insurance Avis 428

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

An easy call to make to renew my home insurance, Layla was very helpful in all respects. A well explained policy that suits my needs, thank you

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service as ever from Pikl Insurance today when I enquired about my renewal quotation. The representative I spoke to called Leila, was very approachable and put me at ease whilst being very p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was looking a second home insurance. I was transferred to PIKL by Confused, as they specialise in 2nd home insurance. Access to PIKL was easy via Both Online and very efficient Phone service. Unf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance

Écrit par l'entreprise

Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

428 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Excellent service as ever from Pikl Insurance

Excellent service as ever from Pikl Insurance today when I enquired about my renewal quotation. The representative I spoke to called Leila, was very approachable and put me at ease whilst being very professional, she read out all the legal requirements but kept stopping and checking I understood what was being said and inviting questions if I was uncertain. I would be very happy to recommend Pikl insurance company.

10 avril 2026
Avis spontané
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Réponse : Pikl Insurance

Thanks for sharing. We’re pleased you had a great experience with our customer service team. We really appreciate your support.

Noté 5 sur 5 étoiles

Would recommend Pikl Insurance

An easy call to make to renew my home insurance, Layla was very helpful in all respects. A well explained policy that suits my needs, thank you

8 avril 2026
Avis spontané
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Réponse : Pikl Insurance

We're glad that your experience went well. Thank you for sharing with us.

Noté 1 sur 5 étoiles

Just the worst experience

Just the worst experience. Had some serious problems by this company'sincompetence. Terrible s
decision making by management team

18 mars 2026
Avis spontané
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Réponse : Pikl Insurance

We are sorry to hear of your experience, we have forwarded this to our internal team who have sent you an email to assist you. Please check your inbox for further information

Noté 5 sur 5 étoiles

Layla insurance renewal

Layla call handler was very helpful and understanding and easy to interact with.

17 mars 2026
Avis spontané
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Réponse : Pikl Insurance

Thank you for letting us know. We’re glad to hear you had a helpful and positive experience.

Noté 5 sur 5 étoiles

Excellent service from Rebecca who…

Excellent service from Rebecca who explained everything clearly and obtained the insurance I needed.

13 février 2026
Avis spontané
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Réponse : Pikl Insurance

Great to hear that you had a smooth customer experience

Noté 5 sur 5 étoiles

I was looking a second home insurance

I was looking a second home insurance. I was transferred to PIKL by Confused, as they specialise in 2nd home insurance. Access to PIKL was easy via Both Online and very efficient Phone service.
Unfortunately, Policy endorsements were not acceptable to me , So I had to cancel. I got a better deal somewhere else. I received a full refund and the process was easy and smooth.
People I spoke to were polite, understanding and helpful.
Although, I didn’t get policy suited to my needs, but my experience was excellent

28 janvier 2026
Avis spontané
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Réponse : Pikl Insurance

Thanks for sharing and letting us know

Noté 5 sur 5 étoiles

Quick off the mark

Quick, responsive, clear, good value. Not like our current insurer who we've been talking to for weeks who have missed their own end-of-policy renewal date and not even provided a quote.

19 janvier 2026
Avis spontané
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Réponse : Pikl Insurance

Glad to hear that your experience with Pikl went smoothly. Thanks for sharing.

Noté 5 sur 5 étoiles

Good quick helpful

Quick, easy helpful, good value for money. Lauren was polite, helpful and efficient. When we hit a bump with a specific clause she found a different provider very quickly

16 janvier 2026
Avis spontané
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Réponse : Pikl Insurance

Thank you for sharing. We will let Lauren know.

Noté 5 sur 5 étoiles

PIKL are excellent

PIKL are excellent. I needed to inform them of a temporary change in circumstances relating to our property insurance. The help I received was clear, friendly and professional. Additionally, they made a change to the policy to ensure that cover continued and in this instance that involved zero extra cost. Thanks PIKL. No hesitation in reccomending.

17 novembre 2025
Avis spontané
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Réponse : Pikl Insurance

Hi Scott. We're delighted to hear that you had a positive experience speaking with us. Thank you for taking the time to share.

Noté 5 sur 5 étoiles

A breath of fresh air when I was…

A breath of fresh air when I was getting so confused with different insurance for starting a holiday let. Keith was excellent at guiding me through the options and explaining them to get the cover I needed.

6 novembre 2025
Avis spontané
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Réponse : Pikl Insurance

We're really pleased to hear that you had a smooth experience. We will let Keith know

Noté 5 sur 5 étoiles

Great!

Just taken out Top Up and experience so far has been great. Great, friendly service.

29 octobre 2025
Avis spontané
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Réponse : Pikl Insurance

Hi Julie. Thanks for letting us know. We're glad that your experience went smoothly.

Noté 5 sur 5 étoiles

Brilliant Customer Service

Excellent service from all at Pikl. The most courteous and patient service I’ve experienced from a company in a long time.
Thank you for making my letting insurance quest, an easy one.

20 octobre 2025
Avis spontané
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Réponse : Pikl Insurance

Great to hear that your experience went well. Thanks for letting us know.

Noté 5 sur 5 étoiles

Experts in holiday let insurance

Insurance for a holiday let is a minefield. Keith at Pikl helped us navigate what we needed and explained how it works. The expert advice made it easier than it might have been. Would definitely recommend them.

8 septembre 2025
Avis spontané
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Réponse : Pikl Insurance

Great to hear and thanks for sharing. Glad you had a positive experience with us.

Noté 5 sur 5 étoiles

Simple ,accessible insurance company.

Very friendly team ,Tom was very professional .
Simple policies laid out in broad text .
Ideal for anybody wanting to rent out their property on an air b n b type basis ,short term holiday let.

1 septembre 2025
Avis spontané
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Réponse : Pikl Insurance

Great to hear positive stories like this. Thanks for sharing with us.

Noté 5 sur 5 étoiles

People who can answer questions & help answer the phone…

You quickly get actual people on the phone who are friendly knowledgeable & can answer your questions without putting you on hold forever, or worse failing to call you back. Light years better experience than other insurance companies, who wasted huge amounts of my time while never being able to properly answer if they could provide cover or not. I'm going to keep using them because it was a good experience taking the cover, sorted simply no messing about, and because calling back in about a question was again, smooth process for simple answers in no time at all.

21 août 2025
Avis spontané
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Réponse : Pikl Insurance

Really encouraged to hear that you had a good experience with our customer team. Thanks for sharing.

Noté 5 sur 5 étoiles

urgent insurance cover.

We required insurance quickly in order to cover a electrical development at our property. Keith from Pikl was a delight to work with, he was very knowledgeable and quickly grasped our situation and needs. He made the whole process easy and straight forward.

31 juillet 2025
Avis spontané
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Réponse : Pikl Insurance

Thanks for sharing David. We're glad to hear that you had a positive customer experience.

Noté 5 sur 5 étoiles

Amazing service throughout

Jasmyn and Jess were so helpful and kind from the outset, after what's been a pretty stressful few weeks trying to find insurance. They made the whole thing easy and lighthearted and, most importantly, finally got me the cover I need! Super grateful and definitely recommend.

8 août 2025
Avis spontané
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Réponse : Pikl Insurance

Really pleased to hear that you had a good experience. Thanks for sharing.

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