Pikl Insurance Avis 428

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

An easy call to make to renew my home insurance, Layla was very helpful in all respects. A well explained policy that suits my needs, thank you

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service as ever from Pikl Insurance today when I enquired about my renewal quotation. The representative I spoke to called Leila, was very approachable and put me at ease whilst being very p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was looking a second home insurance. I was transferred to PIKL by Confused, as they specialise in 2nd home insurance. Access to PIKL was easy via Both Online and very efficient Phone service. Unf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance

Écrit par l'entreprise

Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

428 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Very efficient and professional renewal…

Very efficient and professional renewal with Keith, very helpful and informative. Competitive pricing for insurance by Pikl.

15 janvier 2025
Avis spontané
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Réponse : Pikl Insurance

Hi Margaret. Thanks for sharing. We'll let Keith know.

Noté 5 sur 5 étoiles

Excellent service from Keith

Excellent service from Keith. He was friendly and helpful. We sorted through the details and all is set for the upcoming year. Thank you Keith!

Jo P

18 décembre 2024
Avis spontané
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Réponse : Pikl Insurance

Thanks for sharing. We're pleased that you had a positive experience.

Noté 5 sur 5 étoiles

Excellent service

Pikl were seemingly the only company able to offer us buildings and contents insurance to cover our house and also the annex which we rent out on Air BnB. In all the many phone calls it took to organise this, Maria, who took my calls each time, was incredibly helpful. Great to have to continuity of speaking to the same person each time, and not only that, but knowledgeable and pleasant and helpful.

13 novembre 2024
Avis spontané
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Réponse : Pikl Insurance

Hi Penny. We're pleased that you had a positive experience. Thanks for sharing.

Noté 5 sur 5 étoiles

All good!

Jasmine was the person who dealt with my renewal. She was so patient, helpful and clear with explaining options.
Of course, the real test would be if I needed to make a claim. In the unlikely event of that, I’m sure I would have the same excellent service.

12 novembre 2024
Avis spontané
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Réponse : Pikl Insurance

Great to hear that you had a positive experience. Thanks for letting us know.

Noté 5 sur 5 étoiles

Customer Service as it should be.

What great customer service I have had from Pikl. A company that when they say they will get back to you they do and within a reasonable time. Really felt valued and appreciated by the two agents I spoke to on two separate occasions (Lauren and Maria) and they were really helpful.
They also gave a really competitive quote.

5 novembre 2024
Avis spontané
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Réponse : Pikl Insurance

We're pleased to hear that you had a positive experience and will pass on your kind words to both Lauren and Maria. Thanks for sharing.

Noté 5 sur 5 étoiles

Choosing an insurance policy

Although it was difficult to get through to Pikl on the phone, once I did make contact the service was excellent. Lauren was very helpful and patient in explaining everything to me. Then once I had decided which policies I wanted to take out all the documents were sent to me in minutes. I would be happy to recommend Pikl to other people.

17 octobre 2024
Avis spontané
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Réponse : Pikl Insurance

Thanks for sharing. We'll pass your kind words on to Lauren.

Noté 5 sur 5 étoiles

Francine was excellent at explaining…

Francine was excellent at explaining the renewal policy and the salient points . Very helpful professional and friendly

11 octobre 2024
Avis spontané
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Réponse : Pikl Insurance

Thanks for leaving a review. We'll let her know.

Noté 5 sur 5 étoiles

I had a good experience with Pikl again…

I had a good experience with Pikl again this year. My renewal quotation was slightly cheaper than my existing premium and I was efficiently assisted by Lauren in the renewal process. A happy customer once again!

8 octobre 2024
Avis spontané
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Réponse : Pikl Insurance

Hi George. Pleased to hear you had another positive experience. We'll pass your kind words on.

Noté 5 sur 5 étoiles

No hassle

No hassle, easy to use renewal service.

25 septembre 2024
Avis spontané
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Réponse : Pikl Insurance

Hi Andy. Thanks for letting us know.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, clear and easy to setup. Very much appreciated.

24 septembre 2024
Avis spontané
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Réponse : Pikl Insurance

Hi Andrew. Thanks for letting us know. It's good to hear that you had a pleasant experience.

Noté 5 sur 5 étoiles

Very easy to renew my policy with good

Very easy to renew my policy with good, efficient, polite customer service.

12 septembre 2024
Avis spontané
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Réponse : Pikl Insurance

Thank you for your comments. We really appreciate it.

Noté 5 sur 5 étoiles

This is a great company

This is a great company, very helpful and well informed staff offering a good range of options.

5 septembre 2024
Avis spontané
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Réponse : Pikl Insurance

It's great to hear that you had a positive experience. Thanks for getting in touch.

Noté 5 sur 5 étoiles

A small price to pay for extra peace of mind

Very easy to use service that gave an extra peace of mind when adding on host insurance top up to cover any incidents for our Airbnb rental. Luckily there was no need to process any claims/issues so can't comment on that side but was very happy with their pricing, renewal options, coverage and overall customer service

24 août 2023
Avis spontané
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Réponse : Pikl Insurance

Hi David. Good to hear that you had a positive experience. Thanks for sharing.

Noté 5 sur 5 étoiles

Maria was extremely pleasant was very…

Maria was extremely pleasant was very precise re the policy i was renewing, Explained every detail of the policy it was a pleasure please give her my feed back as she does her job very well Thanks

7 août 2024
Avis spontané
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Réponse : Pikl Insurance

Thank you for your kind comments. We will be sure to let Maria know.

Noté 5 sur 5 étoiles

A lovely person on the phone reception…

A lovely person on the phone reception and a really helpful senior advice expert (Rebecca) helped make my change of home insurance a positive experience and gave me a good quote too.
Many thanks!

5 juillet 2024
Avis spontané
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Réponse : Pikl Insurance

Thank you for your kind words. We'll let Rebecca know.

Noté 4 sur 5 étoiles

Halifax Clarity Card seemed to have…

Halifax Clarity Card seemed to have failed to make a payment to you of £49.99...

... I used Chase Bank instead.

4 juillet 2024
Avis spontané
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Réponse : Pikl Insurance

Hi Grahame. If you're having payment issues, you may want to contact your bank. If you have any queries about our insurance, please call us on 0800 254 5171.

Noté 5 sur 5 étoiles

Easy and straight forward to renew

Easy and straight forward to renew. Didn't have experience claiming anything just yet so don't know they will handling the claim but the customer services was helpful when I rang asking some further questions.

4 juin 2024
Avis spontané
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Réponse : Pikl Insurance

Thanks for your positive comments.

Noté 1 sur 5 étoiles

Really poor experience with Pikl

Really poor experience with Pikl. Rude staff seemly taking glee out of my personal situation (Leaving the UK for 18 months) and declining insurance with no further help provided. The agent had absolutely no tact what's so ever! Very disappointed.

2 juillet 2024
Avis spontané
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Réponse : Pikl Insurance

We are sorry you feel like you had a poor experience. We take customer service seriously and would like to know if there's anything we can do to help. Please call us on 0800 254 5171 if you would like to discuss this further.

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