Allie responded to my email very quickly. Even though my store credit had expired a short time before I tried to use it, as I was not given the expiration date when I received the store credit and did... Voir plus
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Great costumer service and a great communication with warranty team. Definitely recommend pins and aces to my friends. Great products and over all a great company to purchase your golf products
I never received my package and I was sent another one free of charge and I really appreciate that. I will definitely be back to the site to buy more awesome stuff that you have to offer. Thank you a... Voir plus
The representative that sent me the email about my situation was clear and concise as to where I could find the travel bag and it was there. I thank you for all your help and your company for making a... Voir plus
4,9
Excellent
139 avis
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N'a pas répondu aux avis négatifs
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Outstanding Customer Service
Responsive, friendly, accommodating, understanding, very professional…Best customer communication and resolution experience I have ever had over 40 years with an online company of any kind. Thank you Pins&Aces for making golf more enjoyable! Dr Hanshaw
22 juillet 2026
Avis spontané
Amazing customer service as always!!
Amazing customer service as always!!
Best Golf gear out there!
17 juin 2026
Avis spontané
Got sent the wrong shirt
Got sent the wrong shirt, one I already had purchased. I reached out and they responded by sending a new, correct shirt right away. 3or 4th order with them because of how much I love the designs and quality.
Thank you Pins and Aces Team.
15 juillet 2026
Avis spontané
Thomas was a problem solver.
Thomas was a problem solver.
I am grateful for his attention to my request.
Keep up the great customer service.
3 juillet 2026
Avis spontané
I didn’t add a 20% code to my order
I didn’t add a 20% code to my order, emailed pis and aces and they refunded me the difference immediately. Great service, looking forward to receiving my goods.
9 juillet 2026
Avis spontané
Went above and beyond to help and…
Went above and beyond to help and resolved problem without any hassle. We very easy and stress free. Thanks
3 juillet 2026
Avis spontané
Excellent customer service
Very impressive how quickly you resolved my issue. Deff have earned a customer for life now. Company’s could learn from your customer service.
7 juillet 2026
Avis spontané
So far so great!
So far so great, ordered 2 golf bags, 6 shirts, 8 hats, and love them all. Nice quality and style is unique and fresh
2 juillet 2026
Avis spontané
Quick easy to read update
Quick easy to read updates on questions about orders.
28 juin 2026
Avis spontané
TMNT mallet putter cover exchange went great
My wife bought me a TMNT mallet putter cover, however she didn’t realize I have a center shafted putter, and Thomas was very helpful in helping me swap it out for the center shafted putter model, he also found her order and provided me with a free return label.
My only nit I would provide is that for a Lab center shafted putter, there really should be a notch cut into the body of the cover instead of the lip going straight across, because the shaft is offset from the putter face. It still closes fine and it’s not really noticeable when sitting in your bag, but I would recommend that for version 3.0 down the line.
25 juin 2026
Avis spontané
Quick responses friendly
Quick responses friendly
Great direction to offered goods
25 juin 2026
Avis spontané
Great customer service & products!
Great customer service! Hands on & got the bag I wanted along with some great head covers that fit great. Excited about my new bag.
26 juin 2026
Avis spontané
Excellent communication
Excellent communication. Liked that you reached out to me within seconds of me placing my order.
22 juin 2026
Avis spontané
Customer service was super responsive…
Customer service was super responsive and effective in a way that you just don't see anymore. This gives me total confidence in using Pins and Aces again.
24 juin 2026
Avis spontané
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