playbeatz Avis 231

Just received order placed for ear buds in May and just received parcel except it was a wearable fan??? Prior to receiving the parcel tried calling on several occasions regarding delivery without success. No one answers or you are being cut off. Even tried sending emails with no response same as their chat line. Now trying to get an exchange for what I ordered versus what received. Same thing no answer to calls being cut off. STAY AWAY FROM THIS COMPANY.

Am Anfang war ich von dem Playbeatz begeistert. Doch nachdem ich sie nur wenige Male genutzt hatte und ich die Playbeatz im Flieger dabei hatte, löste sich der Aufsatz an den Kopfhörerenden; kein Problem, ließ sich einfach wieder zusammenstecken. Aber ab und zu geht’s eben immer wieder auseinander.
Problem nach ca halben Jahr: ein Kopfhörer lässt sich nicht mehr aufladen.
Antwort von Playbeatz: die Rückgabefrist von 30 Tagen ist abgelaufen.
Fazit:
Finger weg von diesem Produkt!
Man wird abgezockt, weil elektronische Geräte in der Regel immer 30 Tage funktionieren. Wenn ich mir jedes Mal nach 6 Monaten neue Playbeatz kaufen muss, weil die Qualität und Verarbeitung leider mangelhaft ist, dann investiere ich künftig lieber wieder mehr Geld in echte AirPods, die ich garantiert auch 2 Jahre nutzen kann und ich eine Garantie habe, dass sie bei Defekt repariert oder ausgetauscht werden.
Beachtet: Playbeatz bietet bereits nach 30 Tagen keine Reparatur mehr trotz Defekt! Das ist unverschämt und Abzocke!

1 star is 1 star too many. Late delivery. Poor service. Can't talk to anyone. Emails get answered if and when they feel like it. Trying to return them for refund as 1 bud has packed up after 2 weeks use. They won't answer my emails (5 now) asking for return address.Does anyone know it

I completely agree with all your comments. Playbeatz is a SCAM! Google should have dropped them off from there ad.

I really didn't want to give these thieves a ONE STAR. This company is a rip off never received the product and as for their support line? WHAT SUPPORT! can never talk with someone. I'm glad I won my dispute and got my money back

These are very poor quality they keep dropping the signal for about 30 seconds and the batteries are real poor to they don't last long at all before the batteries go dead and been waiting for 2 months to get replacements after waiting 6 weeks for the first set that is junk.guess I will be filing a report with the BBB.it took PayPal report to get the first set in 6 weeks this company is a rip off.

Ordered mine on 16-May-2020. Impossible to get any info about when they are going to be shipped, no customer service available. They should be forced by the government t reimburse the money.
One big scandalous ripoff!
Peter Gladysz

Earbuds took forevvvver... 8 weeks but finally arrived. Like them and sound is good. Case is a little larger than others purchase meaning they will not set into phone/earbud charger they sold as add on. Can be charge ok by wire. Paired great with my iPhone but does not show up as option on my MacBookPro. Hope I'm just missing someone. Any suggestions?

These are garbage. They cut in and out and constantly. The customer service is indescribably bad. I sent an email about a month after I placed my order to find out why I had not received them and it took six weeks to get a response. Please do yourself a favor and find a different set of ear buds. Horrible

This company is bad. There customer service is not good. I have been waiting for 4 months for my purchase. I have emailed so many times with little response. I have wasted $US100.00. No wonder China is wanting to take control. I don't know how fellow humans can do this to others. It all comes down to greed. Google shouldn't be promoting this website within its searches.
Take heed, don't purchase from this company

Playbeatz never connected to my phone even though I contacted and requested help a number of times. In 4 months neither of the 2 I purchased works.
Piece of junk!

Took three months to receive, left bud doe not charge or work. Can't get a hold of the company for a refund or replacement.

this is add on to previous review, don't trust Paypal. The seller charged twice for the item, it took 3 months to arrive, they took their website down, I cant get a human on the phone they are shady and Paypal is backing them up. There was a 30 day money back guarantee on the site and now its gone they took down their site, I have no address to return them. Paypal will not help me with this don't buy with Paypal, your credit card company might be a better option for purchases. This company is shady I do not recommend.

Fit is good, sound is good when they are working,which isnt alot. They cut in and out, alot. Took almost 3 months to receive. Wish id spent that 40 ish bucks on ice cream.

I really don't want to put any stars at all. I ordered these for a gift on June 6. I have called and called and they promised to send them. Now when I call it just goes to a recording and I can't even talk to someone. They say don't call chat, they give you no place to chat. What a ripoff!!! They said press a number if you want to cancel and then back to did we help, press 1. Ripoff!!! Ripoff!!!

This company is a scam. I ordered in May. Received e-mail saying shipped but tracking number is non existent. Do not answer e-mail or phone. DO NOT BUY ANYTHING FROM THIS COMPANY. You are just giving your money to these thieves!

What a doorpost, Playbeatz are not just the worst company, the product is really poor, delivery took absolutely ages from order and should have guessed from that point the product was shonky, the buds themselves cannot hold a connection whilst walking down a street and the sound just drops out. The product is almost unusable, stay clear

Complete c**p - gave them every chance to replace or refund before writing this - Troublesome from the start - connect / disconnect at will - cut out frequently - poor sound - one ear bud no volume - poor battery life - uncomfortable - my god I could go on - avoid at all costs - their response was reset them - yeah - like I hadn’t tried that - then after that - they really helped and did NOTHING! Useless twonks !
Alan Trew

Placed an order for 2 sets of Playbeatz earbuds on April 30 and got a tracking number and notice of shipment on July 15 but to date (Aug 03/20) still did not received them...............Probably got scammed.

Would give zero stars if possible.
Absolute rubbish!!! I ordered these on the 4th June. I emailed them 4 weeks later and got what seemed like an automated reply. At 5 weeks I requested a refund. At 7 weeks they arrived!
I wish I hadn’t bothered, extremely poor quality, with little bass. If they are more than 18” away from my iPhone they keep cutting out!
They were a present for my wife’s birthday, so I bought her a pair of Mifo 05’s instead. For £90 delivered the sound quality is amazing and the build quality is better than Apple AirPods.