Ploom UK Avis 1 223

TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

3+ years of using Ploom. Several dissapointments with every iteration of the device(every new model seems to be stronger) but was overall happy .. until now. New price, new sticks. Absolute no matc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really impressed with both the products and the service. The Evo sticks come in a good range of flavours and strengths, and the Ploom devices look great with customizable panels. The subscription disc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great products and service! Good variety of flavours and strengths of Evo heated tobacco sticks! Love the different colour Ploom devices and interchangeable choice of panels to co-ordinate with! 15% s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Stopped by Stafford Services and was greeted by possibly the most attractive human being on Earth selling Ploom. The transaction was smoother than I thought possible—effortless, efficient, and hon... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de tabac

À propos de Ploom UK

Écrit par l'entreprise

Ploom X Advanced heats tobacco instead of burning it. It's a unique combination of authentic taste, refined Heat Flow technology, and personalised style – all coming together to deliver heated tobacco pleasure. These products are not risk-free and are addictive. For adult use only.

FREE DELIVERY OVER £10

SHOP NOW PLOOM CLUB REFER A FRIEND

12 month warranty

Register your device to qualify

In order to ensure that you have the best possible experience with Ploom, we offer customers who register their new Ploom device a 12-month warranty and accidental device damage cover. The Ploom Promise applies to all new devices purchased through our website, Ploom Lounges and our Ploom Accredited Retailers.

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best products

Best products, very helpful to stop smokin, I save lots money, last 8 months I m use this product

28 décembre 2023
Avis spontané
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Réponse : Ploom UK

Hello Bharat,
Thank you so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.

Andreea @ The Ploom Team

Noté 5 sur 5 étoiles

Great customer service at the UTILIY…

Great customer service at the UTILIY ARENA
BY KHIZER AND TAUSEEF, nice product too

13 décembre 2024
Avis spontané
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Réponse : Ploom UK

Hi Muhammad,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Eliza @ The Ploom Team

Noté 5 sur 5 étoiles

Bought a starter pack in Morrisons

Bought a starter pack in Morrisons, Armthorpe, Doncaster 2 weeks ago after talking to the rep who was there at the time. Ive smoked cigarettes for 55 years and never come even close to stopping before. The beauty of the ploom device and evo sticks is that its as near to normal smoking as you can get. Never even thought about going back on the normal cigs and I wont as long as you can buy these.Its a miracle!

27 novembre 2024
Avis spontané
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Réponse : Ploom UK

Hi Richard,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.

Florin @ The Ploom Team

Noté 5 sur 5 étoiles

I was at the 02 a week ago to see a gig…

I was at the 02 a week ago to see a gig when Marta educated me on Ploom and the benefits, she was so friendly and super helpful! Thank you Marta!

3 décembre 2024
Avis spontané
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Réponse : Ploom UK

Hello Fran,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Andreea @ The Ploom Team

Noté 5 sur 5 étoiles

Came to the O2 to see Sleeptoken

Came to the O2 to see Sleeptoken. Marta was fantastic and an amazing seller, had very good knowledge of products and provided brilliant customer service. Deserves all the praise

3 décembre 2024
Avis spontané
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Réponse : Ploom UK

Hello Holliw,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up with the great work.

Andreea @The Ploom Team

Noté 5 sur 5 étoiles

Lynette was fantastic

Lynette was fantastic - she knew the product and was very very helpful!
Thank you again for all the help!

29 novembre 2024
Avis spontané
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Réponse : Ploom UK

Hello Michelle,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Eliza @ The Ploom Team

Noté 5 sur 5 étoiles

Marta was amazing

Marta was amazing

29 novembre 2024
Avis spontané
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Réponse : Ploom UK

Hello Chris,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Eliza @ The Ploom Team

Noté 5 sur 5 étoiles

Marta was amazing

Marta was amazing, at o2 venue! Very friendly, great to chat with :)

29 novembre 2024
Avis spontané
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Réponse : Ploom UK

Hi Eva,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Eliza @ The Ploom Team

Noté 5 sur 5 étoiles

Marta gave such an amazing service

Marta gave such an amazing service. Thankyou so much! Two very happy customers xx

29 novembre 2024
Avis spontané
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Réponse : Ploom UK

Hi Danielle,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Eliza @ The Ploom Team

Noté 5 sur 5 étoiles

Great product

A friend told me to try Evo 2 months ago as I was not getting on with vape and was still smoking the odd fag.
Best thing I have done after 30yrs smoking. I don't even want to smoke. Great product but not sold in enough places and can't get them in Spain but they have help me to stop smoking. If they could make some with zero nicotine it could help even more

26 novembre 2024
Avis spontané
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Réponse : Ploom UK

Hello Wayne
The Ploom team really appreciate your feedback

We hope you continue to enjoy Ploom,
Andreea @ The Ploom Team

Noté 5 sur 5 étoiles

Great experience

Purchased a Ploom from Denise in Morrisons - Halifax, Illingworth.
A great experience and she was very helpful with great customer service skills. Would highly recommend.

12 novembre 2024
Avis spontané
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Réponse : Ploom UK

Hello Collie,

Thank you for taking the time to share your experience with us! We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Should we be able to do anything to enhance your Ploom experience, please don't hesitate to contact us.

Bogdan @ The Ploom Team

Noté 5 sur 5 étoiles

My name's Collie and a bought a ploom…

My name's Collie and a bought a ploom from Morrisons at mayo ave Bradford from a lovely lady called Denise cole,who was very knowledgeable about the product.

I m really happy with the device and the taste been a smoker for over 10 years so hopefully this will be a more improved journey of discovery.

21 novembre 2024
Avis spontané
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Réponse : Ploom UK

Hello Collie,

Thank you for sharing your experience with us! We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Should we be able to do anything to enhance your Ploom experience, please don't hesitate to contact us.

Bogdan @ The Ploom Team

Noté 5 sur 5 étoiles

great alternative happy with ploom…

great alternative happy with ploom device looking forward to see what flavours come out bought form castleford morrisons 2 weeks ago great customer service from denise cole

14 novembre 2024
Avis spontané
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Réponse : Ploom UK

Hi,

The Ploom team really appreciate your feedback. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

We hope you continue to enjoy Ploom,
Florin @ The Ploom Team

Noté 5 sur 5 étoiles

Mina

Mina, Thanks for your help and great advice. Definitely going to trt this thanks to you!!!

23 novembre 2024
Avis spontané
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Réponse : Ploom UK

Hello,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Andreea @ The Ploom Team

Noté 5 sur 5 étoiles

Bought a device from Nasir in Morrisons…

Bought a device from Nasir in Morrisons Whitefield.

Amazing experience and ploom changed my life completely

14 novembre 2024
Avis spontané
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Réponse : Ploom UK

Hi Omer,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!

If there is anything we can do to make your experience better, please let us know.

Petrica @ The Ploom Team

Noté 5 sur 5 étoiles

Very good product and fair price

Very good product and fair price. Especially the staff. Lindsey was very friendly and helpful. Highly recommend them.

21 novembre 2024
Avis spontané
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Réponse : Ploom UK

Hi Reza,

The Ploom team really appreciate your feedback

We hope you continue to enjoy Ploom.

Petrica @ The Ploom Team

Noté 5 sur 5 étoiles

Excellent service

I bought a Ploom device, it is very good and I recommend it.

15 octobre 2024
Avis spontané
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Réponse : Ploom UK

Hi Marius,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!

We hope you continue to enjoy Ploom,
Eliza @ The Ploom Team

Noté 5 sur 5 étoiles

Thanks Lindsey

I bought a ploom from Lindsey in Manchester and it’s best of its type, spot on !!

16 novembre 2024
Avis spontané
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Réponse : Ploom UK

Hi Callum

The Ploom team really appreciate your feedback

We hope you continue to enjoy Ploom,
Eliza @ The Ploom Team

Noté 5 sur 5 étoiles

Bought a bloom from Lindsey she was…

Bought a ploom from Lindsey she was lovely

13 novembre 2024
Avis spontané
Logo de Ploom UK

Réponse : Ploom UK

Hey,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Florin @ The Ploom Team

Noté 5 sur 5 étoiles

Bought a device from Lindsey in…

Bought a device from Lindsey in Manchester, Lindsey was great and I love the device!

16 novembre 2024
Avis spontané
Logo de Ploom UK

Réponse : Ploom UK

Hi Ben,

Thanks for your review. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

We hope you will have a great Ploom experience.

Florin @ The Ploom Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus