Plumbs Avis 

6 119
•
TrustScore 4.5 sur 5

4,4

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Noté 5 sur 5 étoiles

The representative, Raymond. was most accommodating re dates for measuring up, and was very good at it and also had a lot of good ideas. When the covers arrived and were fitted I was absolutely deligh... Voir plus

Noté 5 sur 5 étoiles

The gentleman who came was so good, did a magnificent job as well as advising us of a fabric choice as well as having a great sense of humour. Thank you Plumbs. I've used you for many years with great... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

After an excellent initial appointment & my subsequent prompt payment, I have been left with no fitting appointment. I have tried calling & told someone will call me back. The product is not cheap &... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased several different services from Plumbs: from a kitchen roller blind, window seat cushion, to reupholstering a sofa, armchair and stool. All of this was booked on one home visit. Booking cl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maison & jardin

Informations provenant de diverses sources externes

Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,4

Tous les avis

(6 119)

570 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

3 very good visits - new life to expensive originals

3 very good visits - discussing possibilities and prices and ordering (no pressure) ; measuring ; fitting. All very efficiently conducted. Second time of using Plumbs, previous time 8 years ago for other chairs. The fit is perfect. Excellent value; new life to expensive originals. Would absolutely recommend. Thank you Paul Pole.

26 juin 2026
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Réponse de Plumbs

Thank you for sharing your positive experience with us. We’re delighted to hear that you’re satisfied the service received and our high-quality items that exceed customer expectations, and it’s rewarding to know we’ve succeeded and would like to thank you, Joan for your valued custom.

Noté 5 sur 5 étoiles

Excellent service and great product

Excellent service and great product. Very pleased with our "new" sofas!

24 juin 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service and that you are delighted with your new Tailored sofa covers, Susan.

Noté 5 sur 5 étoiles

A great customer experience

I had a really good experience from Plumbs. Everything from measuring up, the range of great fabrics to choose and delivering and fitting my curtains well within the timescale they promised.

24 juin 2026
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Réponse de Plumbs

Thank you for sharing your positive experience with us. We’re delighted to hear that you’re satisfied with the quality of the products. It's great to hear that your expectations have been met.

Noté 5 sur 5 étoiles

Very good result

Very good result, some delays to shipping but the factory is in Dover and I'm in Suffolk.

24 juin 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback Brian. We're thrilled to receive your 5-stars!

Noté 1 sur 5 étoiles

Very poor workmanship

Whilst Anne, your representative was extremely helpful, I was very disappointed with the covers. The bottom of the covers were so tightly stitched and therefore very puckered . My daughter has had to remove all the covers, sofa, chair and poufee and tried to improve the overall appearance which was a difficult task. Whilst I appreciate that covers are not comparable to reupholstery, considering the price I paid I certainly expected a much better standard. Therefore I would deter anyone from using your services.

1 juillet 2026
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Réponse de Plumbs

Thank you or taking the time to provide us with your feedback. We're sorry to hear of the issues that you are experiencing with your order. We have no record, that you have raised this with our Team, who would be happy to assist you further. Please send over images to Plumbs@plumbs.co.uk and one of our Team members will contact you.

Noté 5 sur 5 étoiles

Amanda was so professional and…

Amanda was so professional and knowledgeable. I took her advice on fabrics and chose loose covers which arrived in 3 weeks and Amanda fitted them perfectly. I am so pleased with the result.

2 juillet 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the service and the quality products.

Noté 4 sur 5 étoiles

Good service at home

The sales person visited my home, measured up and advised me on my choice of fabric for cushion covers to fit my L-shaped sofa. She was helpful and friendly.

The items were made promptly (quicker than I was led to expect) and the representative returned to install them for me. They were quite expensive for what they are, but well-made and look good. One of the zips broke, but the salesperson was able to fix it and I was happy with the finished job.

1 juillet 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall progress of the order, and the end result.

Noté 5 sur 5 étoiles

It was an easy experience to deal with Plumbs

It was an easy experience, I was sent swatches of material and to be honest it did take me a long time to decide. Once I contacted Plumbs to confirm my choice they were very quick to respond. Their operative in my area was both friendly and professional, can’t fault them.

22 juin 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased that you have received good service, which has met your expectations.

Noté 5 sur 5 étoiles

First rate

First rate, perfect service

1 juillet 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received perfect service, which you have rated first class.

Noté 5 sur 5 étoiles

Very good service.Both members of staff…

Very good service.Both members of staff were both professional.Curtains arrived a lot earlier than expected delivery date.Would certainly use Plunbs again.

19 juin 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased that you have received good service, which has met your expectations.

Noté 5 sur 5 étoiles

Fantastic new loose covers.

We have just had new loose covers made for our sofa by Plumbs. Margaret came to our house and helped us choose a material. She was knowledgeable and helpful. Because we are moving overseas in a few weeks, she called HQ and spoke to one of Plums owners to get his commitment that the covers would be available in time. This was very reassuring. The quote seemed reasonable to us and we paid our deposit. We then had a ‘pattern cutter visit, who carefully re- created the loose- covers in a white fabric that would act as the pattern for our new covers. Within 2 x weeks we were told our covers were ready and they were delivered by courier. Finally plumbs sent their fitter who visited us to fit the new covers. Really happy with them. Great quality, terrific fit for a reasonable price. Thank you plumbs. An excellent service.

30 juin 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been provided with excellent service and that your delighted with the end result.

Noté 4 sur 5 étoiles

professional and curteous .....if a bit…

professional and curteous .....if a bit pricey

30 juin 2026
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Réponse de Plumbs

We appreciate you taking the time to provide us with your feedback. We're really pleased that we have met your expectations.

Noté 5 sur 5 étoiles

Excellent service from start to finish…

Excellent service from start to finish buying replacement covers for a 30 year old Multiyork 3 piece suite.
Fabric samples arrived quickly. Our consultant, Wayne, was very helpful & accomplished in taking the measurements & fitting the new covers.
The result is a 3 piece that looks great & could be mistaken for new

22 juin 2026
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Réponse de Plumbs

We appreciate you taking the time to provide is with your feedback. We're really pleased to hear that you have received excellent service and that you are delighted with the transformation.

Noté 5 sur 5 étoiles

Amanda was great and super-helpful

Amanda was great and super-helpful. We are very happy with our covers.

18 juin 2026
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Réponse de Plumbs

We appreciate you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the service and quality.

Noté 5 sur 5 étoiles

Great Service

Great Service from a lovely lady called Tracy who measure exactly and showed me some wonderful material samples. Cannot fault.

18 juin 2026
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Réponse de Plumbs

Thank you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the service and quality.

Noté 4 sur 5 étoiles

My appointment on time with a good…

My appointment on time with a good selection of materials for loose covers.Covers measured and deposit taken really efficiently.Told 5 weeks but informed later 6 weeks.
On arrival fitted quickly with no fuss and really pleased with the colours and material i chose.

26 juin 2026
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Réponse de Plumbs

We appreciate you taking the time to provide us with your feedback. All our products come with different lead times, to ensure we meet manufacturing standards, and quality our customers quite rightly deserve.

Noté 5 sur 5 étoiles

Beautiful quality and design of…Outstanding!

Beautiful quality and design of fabrics,showing contemporary and traditional styles. Susan Solis, the representative was superb! Friendly, helpful and knowledgeable. Quick efficient service. The covers are a perfect fit. I recommend the easyfit.

5 juin 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the quality and design, as well as the service received which has met your expectations.

Noté 4 sur 5 étoiles

Couldn’t give 5 as my covers didn’t fit…

Couldn’t give 5 as my covers didn’t fit and had to be returned for readjustment
Very pleased with final result.

11 juin 2026
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Réponse de Plumbs

Thank you for taking the time to provide us with your feedback. We're sorry to hear that your covers needed, to be returned for minor adjustments. Sometimes covers may require more than one fitting, to ensure you receive the perfect fit and we're pleased to hear that you are happy with the final result.

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. All options discussed in detail before ordering. We chose foam seat and back cushions which are perfect and comfortable.
Loose covers all fitted perfectly and have enhanced the sofas and the room they are in.
Very efficient service all round

25 juin 2026
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Réponse de Plumbs

We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service and that all has been manufactured perfectly for you.

Noté 5 sur 5 étoiles

Tailor-made

Tailor-made
My adviser and fitter, Ahmad advised semi sheer roller blinds from Hillarys for my front bay window. He measured and fitted them, they are perfect!
Thank you Abdula
24/6/26

28 mai 2026
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Réponse de Plumbs

We appreciate you taking the time to provide us with your feedback. We assume this review is for Hillary's, and not ourselves. We have recently fulfilled an order for you for Loose Covers, which we hope you are delighted with.

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