The representative, Raymond. was most accommodating re dates for measuring up, and was very good at it and also had a lot of good ideas. When the covers arrived and were fitted I was absolutely deligh... Voir plus
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Lisez les avis des autres
The gentleman who came was so good, did a magnificent job as well as advising us of a fabric choice as well as having a great sense of humour. Thank you Plumbs. I've used you for many years with great... Voir plus
L'entreprise a répondu
After an excellent initial appointment & my subsequent prompt payment, I have been left with no fitting appointment. I have tried calling & told someone will call me back. The product is not cheap &... Voir plus
L'entreprise a répondu
I purchased several different services from Plumbs: from a kitchen roller blind, window seat cushion, to reupholstering a sofa, armchair and stool. All of this was booked on one home visit. Booking cl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.
Coordonnées de contact
Brookhouse Mill, PR17PZ, Preston, Royaume-Uni
- 01772 838363
- social@plumbs.co.uk
- plumbs.co.uk
4,4
Excellent
6 k avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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New covers fitted very well
14 juillet 2026
Réponse de Plumbs
Thank you for your feedback. We're really pleased to hear that you are very happy, with your new covers.
Very happy.
2 juillet 2026
Réponse de Plumbs
Thank you for your feedback. We're really pleased to hear that you are very happy, with the service.
Fitted cover for pouffe
The lady who came to visit was absolutely superb. We were concerned about fabric to select due to our poodle sitting on the pouffe habit of digging before setting. She suggest a fabric which has worked out brilliantly poodle very happy. Cover fits perfectly looks really nice in the room. Fantastic price too.
6 juillet 2026
Réponse de Plumbs
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you were pleased with the service you received and that our representative was able to help you select a fabric that works perfectly for you. We're also pleased to know that the cover fits beautifully and that you are happy with both the appearance and value for money. Your feedback is greatly appreciated, and we thank you for choosing Plumbs. We hope you enjoy your furniture for many years to come
Pleased with purchase.
We were pleased with the service received. The only complaint we had is that our covers are slightly big, we were informed when they were fitted that because they are cotton based it is to allow for shinkage when washed. We will see when they are washed and it would have been nice to have been informed on this earlier.
29 juin 2026
Réponse de Plumbs
Thank you, Brenda, for taking the time to leave us a review and for your kind comments about the service you received. We are delighted to hear that you were pleased with the overall experience.
We appreciate your feedback regarding the fit of your covers. As they are made from a cotton-based fabric, they are intentionally fitted with a little extra allowance to accommodate natural shrinkage after washing. However, we completely understand your comments about being informed of this earlier in the process, and we will take this feedback on board as we continue to improve our customer communications.
Thank you again for your valuable feedback and for choosing Plumbs. We hope you continue to enjoy your new covers
Staff were very professional and an all…
Staff were very professional and an all round good service, no hesitation in using Plums in future. Maxine provided excellent first class workmanship.
10 juillet 2026
Réponse de Plumbs
Thank you for taking the time to leave such a wonderful 5-star review. We are delighted to hear that you were pleased with the service you received and that our team provided a professional experience throughout.
It is especially lovely to hear your comments about Maxine's workmanship. We will be sure to pass on your kind feedback, and we know she will appreciate your recognition.
Thank you for choosing us, and we look forward to assisting you again in the future.
Our rather tired looking sofa has been…
Our rather tired looking sofa has been transformed. The upholstery material is of a high quality and we love its colour and texture. Service has been excellent.
Thank you
1 juillet 2026
Réponse de Plumbs
Thank you, Jane, for taking the time to leave such a wonderful review. We're delighted to hear that your sofa has been transformed and that you're pleased with the quality, colour, and texture of the upholstery material. It's especially rewarding to know that you found our service excellent. Thank you for choosing Plumbs, and we hope you enjoy your refreshed furniture for many years to come.
The salesman was very helpful and…
The salesman was very helpful and polite & talked us through what was involved in the purchase order and payment
We are very happy with the new curtains as they make the rooms warmer & cosy
& look forward to ordering from your company again
10 juillet 2026
Réponse de Plumbs
Thank you very much for taking the time to leave such a wonderful review. We are delighted to hear that you found our representative helpful, polite, and informative throughout the ordering process.
It is especially pleasing to know that you are happy with your new curtains and that they have helped make your rooms feel warmer and more cosy. Customer satisfaction is extremely important to us, and your kind feedback is greatly appreciated.
Thank you for choosing Plumbs. We look forward to assisting you again in the future.
Gr8 service from measuring to fitting…
Gr8 service from measuring to fitting by Michael it’s like a brand new chair would highly recommend. And the quality of material is fantastic.
10 juillet 2026
Réponse de Plumbs
Thank you very much for your wonderful 5-star review. We are delighted to hear that you were pleased with the service you received from measuring through to fitting, and that Michael was able to help transform your chair. It's especially pleasing to know that you are happy with the quality of the material chosen.
Your kind recommendation means a great deal to us, and I will ensure that your feedback is passed on to Michael and the wider team.
Thank you for choosing Plumbs, and we hope to be of assistance again in the future.
Prompt action each stage
Prompt action each stage, accurate measurements. Speedy delivery. Agent very skilled patient and. helpful.
10 juillet 2026
Réponse de Plumbs
Thank you for taking the time to leave such a positive review.
We are delighted to hear that you were pleased with the service provided, from the prompt communication and accurate measurements through to the speedy delivery. It is especially rewarding to know that you found our agent to be skilled, patient and helpful throughout the process.
Your feedback is greatly appreciated and will be shared with the wider team.
Extremely helpful and efficient service…
Extremely helpful and efficient service even when an extra fitting was needed due to a minor problem. The end result was fabulous.
27 juin 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received a helpful and efficient service.
Disappointing. I had a representative come to my house…
I had a representative come to my house to price 4 sofa cushions. Susan insisted that plumbs only uses their own material and priced 4 cushions at £1150. She was extremely miserable with the worst attitude, and after I said that I thought this was a high price she grabbed her stuff and was out the door without so much as a goodbye, very rude with a terrible attitude of someone of such maternity. BEWARE!!!
16 juillet 2026
Avis spontané
Réponse de Plumbs
Thank you for your feedback. We're sorry to hear that you were disappointed with your experience.
To ensure all of our products comply with UK fire safety regulations, we can only use our own approved fabrics and materials when carrying out upholstery work. This requirement is in place to help ensure the safety and quality of the finished product.
We apologise if this was not explained clearly or if the service you received did not meet your expectations. Customer service is very important to us, and we will review your comments internally.
Thank you for bringing your concerns to our attention.
From start to finish
From start to finished product - everything was excellent. Lynn realised exactly what I wanted and showed me the most suitable fabrics for loose covers for a small sofa. She measured and photographed everything very carefully and when the covers arrived and fitted - they were perfect! The fit and finish were excellent and looked wonderful. I am delighted and would certainly recommend Plumbs for quality and cost.
29 juin 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service and quality products, Catherine.
Great finish to my sitting room
Great finish to my sitting room
Ricky was very helpful and has great customer service skills. I am happy with my purchases other than I expected the curtains to be a little thicker.
8 juillet 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been provided with excellent service and that you are delighted with the end results.
Margaret was very helpful
29 juin 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the excellent service received from the Local Representative.
The company have been very friendly
The company have been very friendly
and helpful.
The delivery time.was exactly as they
said and was delivered back on time.
When delivered the suite looked
gorgeous
7 juillet 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback, Ann. It is very much appreciated and it's great to hear that you have received a friendly and helpful service.
Persistent junk mail
Absolute nuisance. Never asked for as little as a quote from them, nevermind made a purchase and I've been absolutely plagued with junk mail. I've returned multiple unopened letters and they are still sending junk mail on a regular basis.
13 juillet 2026
Avis spontané
Réponse de Plumbs
Thank you for your feedback. We're sorry to hear that you have been disappointed with our Marketing. We would be happy to remove your details from our database, if you'd like to provide us with your details to do so or alternatively, you can unsubscribe via email or email Plumbs@plumbs.co.uk to be removed.
New Cover for multi York Sofa
The whole experience was easy from arranging for someone to call in to measure the Multi York sofa. Give advice on choosing a fabric and pattern. Then fitting the loose covers well within the time frame quoted.
The price was also reasonable.
We are very pleased with the new look!
2 juillet 2026
Réponse de Plumbs
Thank you for taking the time to provide us with your feedback. We truly appreciate your feedback and your trust in our products and service.
Great job
Managed to get the sofa recovered and returned in order to surprise my mum who was delighted with the new look sofa that is over 50 years old !
25 juin 2026
Réponse de Plumbs
Wow, thank you for such a glowing review! We’re so happy to hear that you’re enjoying the quality of your reupholstered furniture. We put a lot of effort into ensuring our products are made to last and provide value, so your feedback really makes our day!
Réponse de Plumbs
We truly appreciate your feedback and your trust in our products and service. Should you have any further questions or need assistance, we’re always here to help. Thanks again!
Réponse de Plumbs
Thank you for sharing your positive experience with us. We’re delighted to hear that you’re satisfied with the quality of the product. Our team works hard to ensure we deliver high-quality items that exceed customer expectations, and it’s rewarding to know we’ve succeeded.
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