Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Do not buy from this company, if you even can still. Ordered 4 different styles of shoes and they all fit different even though they were all ordered in the same size. They are either way too big or t... Voir plus

Noté 1 sur 5 étoiles

It’s a scam. A cheap product company disguising as someone delivering high quality product. Shoes arrived with no packaging / no branding and are just plain poor quality. Just as another review said,... Voir plus

Noté 5 sur 5 étoiles

Absolutely thrilled with my purchase! Back in February, when my toddler took those first independent steps, I needed something simple yet snug for the tail end of winter and the onset of spring. The s... Voir plus

Noté 5 sur 5 étoiles

I buy all of my ĺittle one's shoes from here. Love that some of the footware has a winter/summer option for extra warm lining/breathable mesh features. I think it's very competitive price for the qual... Voir plus

À propos de l'entreprise

  1. Magasin de puériculture

Écrit par l'entreprise

Safeguarding Little Explorers with Style! 👕 Trendy Baby & Kids Gear 🛡️ Protective Accessories 🇬🇧 New brand born in Leicester, England PocoKids is dedicated to being there for every first – the first step, the first jump, the first adventure. With safety and trust as our guiding stars, we ensure that every Poco product is a guardian in your child’s journey of firsts.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

51 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

These shoes don't stay on

These shoes don't stay on! The velcro doesn't stick together well, and even when it does, the shoes still pop off my son's feet due to the poor construction.

29 août 2024
Avis spontané
Noté 5 sur 5 étoiles

I buy all of my ĺittle one's shoes from…

I buy all of my ĺittle one's shoes from here. Love that some of the footware has a winter/summer option for extra warm lining/breathable mesh features. I think it's very competitive price for the quality and design, plus they are such cute products! They often have good deals and discounts. I have also had great experience from customer service.

16 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Gold Mine for Toddler Shoes!

I looked for a while for cute shoes that would also be good for my daughter’s feet and I am SO glad we found PocoKids! Love that they are cute but also comfortable for our 16 month old. She toddles around in them so easily and we don’t feel her feet are squished limiting range of motion! They are so bendy and moveable. We will definitely be purchasing her shoes from here in the future as well!

17 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Love these shoes!

Fast delivery, great quality shoe. Seems to be very comfy for my little one and very secure on his foot so he can’t easily slip them off on his own. Breathable and waterproof, great for summer.

17 août 2024
Avis spontané
Noté 5 sur 5 étoiles

We order two pairs of shoes for our…

We order two pairs of shoes for our toddler who suffers from minor clubfoot, so shoes that focus on foot development are necessary. Both pairs do the job, and are so cute. They seem to be of excellent quality, though i cannot speak for longevity yet. Shoes did take about two weeks to come, but we are still so pleased!

12 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Refusing to provide returns label

Want to return the items I ordered (and on the website it says they do accept returns and will provide refunds) but customer service are refusing to provide a returns label and keep giving excuses

3 août 2024
Avis spontané
Logo de Pocokids

Réponse de Pocokids

We take our return policy seriously and always provide returns labels where applicable. If you’ve encountered any issues, it’s likely a misunderstanding.

Please share your order number with me so I can investigate and resolve this promptly for you.

We’re here to help and ensure you have a smooth experience with us.

Noté 1 sur 5 étoiles

Terrible customer service

Terrible customer service. No where on the website to start your return and emailing them is a nightmare. Won’t provide the link to start a return and finally did and it’s an invalid spam link.

4 juin 2024
Avis spontané
Logo de Pocokids

Réponse de Pocokids

We sincerely apologize for your experience. Our customer service operates nearly 24/7 through email, Facebook, or the chat option on our website, and we're always here to assist. Response delays might occur due to shift changes, but we're committed to providing timely support.

Regarding the return process, it varies by country due to different customs regulations, not our intention to complicate things. If you still have any issues with your order, please contact us at hello@pocokids.co, and we'll be happy to help.

Thank you for your understanding.

Noté 5 sur 5 étoiles

The best sandals

My daughter is 18 months and these sandals are so bendy and comfortable for her to run around and play in. Super easy to get on and off too. I'm very happy with my purchase and will purchase another pair. I followed cm measurements rather than age recommendation and was glad I did because she needed the size down. I will definitely buy in the next size too.

23 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

They are wide

They are wide, supple, and simple to put on. She walks on them like clouds because my baby adores them. When purchasing my daughter's first pair of shoes, I couldn't have made a better decision because of the incredible material. I sincerely appreciate everything you do.

30 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely thrilled with my purchase

Absolutely thrilled with my purchase! Back in February, when my toddler took those first independent steps, I needed something simple yet snug for the tail end of winter and the onset of spring. The support team was incredibly helpful, advising me to go for the 6-12 size for my 15-month-old, whose feet measured 11.5 centimeters – a size I wasn't entirely sure about. Now, my little one confidently toddles around in their shoes with just the right amount of room to wiggle, but not too much. When it's time to size up, I'll certainly be returning for more.

19 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

I appreciate that this shoe prioritizes…

I appreciate that this shoe prioritizes the "health" of my child's feet. He can walk easily as if he were barefoot because to his extremely flexible and thin sole. Because of his spacious toe box, he is quite easy to climb on. I suggest going down a size; my 16-months-old son can comfortably wear a size 6-12 months.

23 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

I really like shoes

I really like shoes, from the first steps of my child we take only these shoes, and I like the service. They always answer questions and solve any problems.

31 mars 2024

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