Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Popcard has been a great investment for my business. It makes it incredibly easy for customers to leave real, honest reviews right on the spot. Since using it, I’ve noticed a steady increase in aut... Voir plus

Noté 5 sur 5 étoiles

Very good customer service, also user friendly. Cards make it easy for customers to leave you a review.

Noté 1 sur 5 étoiles

I placed an order for a Valentines Card on January 23rd. That's THREE weeks before Valentines Day. I get a notice a week before Valentine's Day that their "shipment" from China hasn't arrived yet an... Voir plus

Noté 5 sur 5 étoiles

We love our pop cards, they have allowed us to capture more customer reviews by making it easy for our technicians and customers to leave/receive 5 star reviews. We now have almost 1,000 5 stars acros... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipement pour magasin

Écrit par l'entreprise

Sale of professional equipment to improve online visibility


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

248 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy way to boost reviews

The pop are is great! Increased our review numbers so quickly! Only thing I’d recommend is gluing it down…a customer walked out with it thinking it was a business card lol

6 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

It’s a shame

Good idea but customers have to have existing Google account, so most can’t be bothered on opening one just to leave a review☹️

19 juin 2024
Avis spontané
Logo de Popcard

Réponse : Popcard


Hello Jeff

Customers do indeed need an existing Google account to leave a review. However, it is important to note that this requirement comes from Google, not our system, as mentioned on our website in the FAQ section.

Thank you for pointing out that our popcards work well and correctly redirect to your Google My Business page.

Best regards,

Noté 5 sur 5 étoiles

Great Experience

Very easy to order. Processing and shipping were fast, making it very convenient for our customers to leave us a Google review.

27 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Does not work

17 juin 2024
Avis spontané
Logo de Popcard

Réponse : Popcard

Hello,

We apologize for the inconvenience. Please send us an email at contact@popcard.io. Our customer service team is responsive and typically replies within the hour. We will find a solution to your problem very quickly.

Thank you for your understanding.

Best regards,

Noté 1 sur 5 étoiles

Avoid Popcard

The idea of being able to get Google reviews at the time that people complete our training courses is great.

We decided to invest in a number of Popcard products over the past year and have had nothing but problems with them.

First they didn't register to anything. They had not been coded. And now they have changed the coding to point to other people's businesses.

This has been serious disappointing to us and has affected our ability to obtain Google Reviews.

Popcard promised us some free gifts as an apology and these free gifts have never arrived.

I'd have to say that you should avoid Popcard as they don't do what they promise and they are completely unreliable.

16 juin 2024
Avis spontané
Logo de Popcard

Réponse : Popcard


Hello,

We sincerely apologize for the difficulties you've encountered with our Popcard products. We understand how frustrating this situation has been, especially when trying to gather valuable Google reviews.

We're truly sorry for the initial issue with the coding and the subsequent problems with incorrect business links. This is not the level of service we strive to provide. We take full responsibility for these errors and their impact on your ability to obtain Google reviews.

Regarding the promised free gifts, it is unacceptable that you have not received them yet. Please send us an email at contact@popcard.io so we can address this immediately. Our customer service team is highly responsive and typically replies within the hour.

We are committed to making this right. Our team will reconfigure your Popcard products remotely within the next 15 minutes, ensuring they work correctly. Additionally, we will expedite the delivery of the promised free gifts to you.

We appreciate your patience and understanding, and we are dedicated to resolving these issues swiftly.

Best regards,

Noté 1 sur 5 étoiles

Left a negative review and they asked…

Left a negative review and they asked me to verify the email I was emailing with no response was right. It was. They asked me to respond with my business information to resolve. Buckner's Heating and Cooling.

13 juin 2024
Avis spontané
Logo de Popcard

Réponse : Popcard

Hello,

We apologize for the issues you’ve encountered. Please contact our customer service team at contact@popcard.io with your business information. We are confident that we can find a solution to your problem very quickly.

Thank you for your patience and understanding.

Best regards,

Noté 3 sur 5 étoiles

Not ready for prime time

I received my cards today and prepared to offer customers the opportunity to use them... but they arrive not configured and linked.

10 juin 2024
Avis spontané
Logo de Popcard

Réponse : Popcard

Hello,

It is normal that the cards are not linked because we did not receive the link to your Google Business profile. Please send us an email with the link to your Google Business profile at the following address: contact@popcard.io. Our team will configure and activate your card remotely.

Thank you for your understanding.

Best regards,

Noté 5 sur 5 étoiles

Excellent review card use it in both of…

Excellent review card use it in both of my salons

3 juin 2024
Avis spontané
Logo de Popcard

Réponse : Popcard

Thank you for your positive feedback! We're thrilled to hear that you're enjoying the review cards and using them in both of your salons. If you have any further questions or need assistance, please don't hesitate to reach out.

Best regards,

Noté 1 sur 5 étoiles

Second time I’ve received new cards…

Second time I’ve received new cards that weren’t configured or connected to my Google Business profile.

1 juin 2024
Avis spontané
Logo de Popcard

Réponse : Popcard

Hello,

We are sorry to hear that you have received cards that are not configured or connected to your Google Business profile for the second time. Please send us an email at contact@popcard.io. Our technical team will be happy to resolve this issue remotely.

Thank you for your understanding.

Best regards,

Noté 5 sur 5 étoiles

Popcard Stand Google Reviews

Abbiamo ordinato il Popcard Stand Google Reviews e siamo molto soddisfatti. Il servizio è stato rapido e professionale, il codice è di alta qualità e facile da usare per i nostri clienti. Grazie a questo strumento, abbiamo ricevuto molte più recensioni.
Consigliatissimi!

28 novembre 2023
Avis spontané
Logo de Popcard

Réponse : Popcard

Grazie mille per il vostro feedback positivo! Siamo lieti di sapere che siete soddisfatti del Popcard Stand Google Reviews. È fantastico che abbiate trovato il servizio rapido e professionale e che il codice sia di alta qualità e facile da usare per i vostri clienti. Siamo entusiasti che questo strumento vi abbia aiutato a ricevere molte più recensioni.

Consigliatissimi!

Cordialmente,

Noté 5 sur 5 étoiles

I had ordered the popcard for both mu…

I had ordered the popcard for both mu businesses and it is such a reliever to not ask for reviews all the time. Easy process and recommend it to everyone.

8 janvier 2024
Avis spontané
Logo de Popcard

Réponse : Popcard

Thank you for your positive feedback! We're thrilled to hear that the Popcard has made it easier for you to manage reviews for both of your businesses. It's great to know that you found the process easy and recommend it to others. If you need any further assistance, feel free to reach out.

Best regards,

Noté 5 sur 5 étoiles

These cards have helped my business get more reviews

These cards have helped my business gain a ton of reviews and looks much cleaner than a QR code print out.

22 mai 2024
Avis spontané
Logo de Popcard

Réponse : Popcard

Thank you for your feedback! We're delighted to hear that these cards have helped your business gain a ton of reviews and look much cleaner than a QR code printout. If you need any further assistance, feel free to reach out.

Best regards,

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus