Powercity Avis 

Professional, friendly, efficient, careful. As always the Lads did a great job. Thank you.

Highly recommend ordering again.Delivery drivers were very good.

The delivery team were extremely friendly & efficient.

Roy was just fantastic in every way in a new build install today. Products installed immaculately.
Great service from powercity overall.

Lads were really professional and very efficient. Tricky enough maneuvering a big fridge, but the lads made short work of it.

Excellent delivery & installation, the team were fantastic - highly recommend.

It was quick delivery, on time on the day. Delivery men were so nice and chatty. We'll experienced and made sure all appliances were working before they left. The man Donal in powercity was so nice and explained everything. He was so helpful and didnt rush me. He took his time. Would highly recommended

Have to say the Guy that delivered and installed my new Washing machine to Howth was prompt, efficient, knowledgeable, friendly , Helpful, extremely fit, and did an excellent job .. Thank you.

Very friendly, helpful and efficient delivery driver. He advised me to register for the warranty with manufacturer and advised I could bring the packaging back to the store for recycling.

Very helpful and professional approach to the delivery and installation

Hi I was over charged from my installation and when i rang up they tried to tell me I was wrong absolute bull s**t,
on their website it clearly says oven and hob installation is 80.00 they charged me 100.00 this however is the individual price's if you order separate,
I have spent thousands of pounds with power city over the years but will never buy off them again, scammed.

Very nice guy installing the machine- very thorough and diligent at his work - also customer focused!

Fast and efficient delivery service very good experience

The delivery team did a great job. They were very efficient and friendly.

The gents who delivered it were lovely. It was a bit stressful as the fridge freezer was marked as 60/40 and my original fridge freezer was 70/30.

Naturally they thought it wouldn't fit, they had to remove a shelf to fit it. They had to come back, a second time, due to the confusion. Thankfully once the board was removed it fit perfectly.

Efficient and professional good communication thank you

Delivery guy was very polite and efficient. Advised on warranty and offered to help place machine in location is was due to be fitted.

I’m giving it one star only because I did actually, finally receive the product, but I will never purchase from Power City again after my experience this week.

On Sunday, I placed an order for a chest freezer, and at checkout I was given the option to select what day I wanted it delivered. I selected Tuesday as I was in a hurry to get it, and had it been much longer I would have just driven to collect it myself. I checked out and paid at this point. On Monday, I got an email confirming the order. Then I got a phone call, which is where things started to go wrong.

I answered the call only to be met with silence. When I attempted to call back, an automated message unhelpfully informed me that they have changed the way they respond to queries, apparently in order to better serve customers (I don’t buy it!) and to contact them online. I then had to submit an online form to request a call back, as I had seen they were trying to contact me.

They did call back in good time. To inform me that despite having the freedom to select a delivery day at checkout, they actually only deliver to my area on Fridays. Having already paid for the freezer and knowing how long it takes to get a refund, I said that was fine as long as it arrived before 5pm, though really I wanted it earlier, and had I known I wouldn’t have ordered. I wish I had asked for a refund at this point and saved myself the trouble.

Friday rolled around and I received an email stating my freezer would arrive between 12-5pm. An annoyingly large delivery window that meant I couldn’t leave the house for those five hours, lest the delivery driver appear.

At around 12:30, I received an incomprehensible call from a man with a strong accent, who mumbled something about a delivery. I thought he was telling me he had arrived with the delivery, so I paused my work and went outside….to find no one there. So I called back and was met with more incomprehensible mumbling. He didn’t seem to know what I was calling about, despite having called me only moments before. I was asked for my address (twice!) then told they would be there in an hour…no actually closer to 4 or 5 o’clock. Very confusing, I hung up the call with no sure idea of what they were planning but figuring fine, it would be here by 5pm.

At 4:45pm, still no sign of the delivery and by this time I was getting anxious, as I needed to leave for a restaurant reservation for my father-in-laws retirement. I called the delivery guy, no answer, so I sent another online query.

I got a call back saying that he was in another town 20 mins away and running a bit behind, but would be there soon. So despite having given a five hour delivery window, they were still going to be late. I waited around until 5:30, then sent another online form. The next person to call back took a very unpleasant tone with me, acting as though I was being unreasonable for wanting to know where my delivery was, now half an hour past the end of a FIVE HOUR delivery window. At this point I’ve been stuck in the house waiting around all day, the dog hasn’t been walked, and I am going to be late for the reservation I made for 6:30pm. I emphasised that this was making me late for an important event, did I really need to wait or could they just leave it here? Apparently no, if there was no one to sign for it they wouldn’t deliver it. If they missed me they would deliver it on Monday though. A follow up text after the call informed me that actually they wouldn’t deliver on Monday, they only deliver to my area on Fridays! I wasn’t going to be available the next Friday, and I had a large order (€150+) of pet food on the way that would be wasted if I had no freezer to store it in when it arrived on Tuesday, so I had to wait.

The driver then called at 5:45 and said he would be another half an hour, despite only being in a location 15 mins away from my address. I emphasised that I was already running late for an important event and please, hurry it up!

They finally arrived a HALF SIX. 6:30pm. An hour and a half after the end of the five hour delivery window, and the time I was meant to be at the restaurant for my father-in-laws retirement meal. We lost our reservation as a result of this.

The drivers, there were two, arrived and then asked if I had a ladder? To deliver a freezer to the ground floor of my house. One of them spoke virtually no English. They had loaded all the old machines they had collected throughout the day for recycling in front of my new freezer, so had to empty the whole truck in order to unload my item. The man who lifted the freezer into the house then banged it off every possible surface on the way in too. And no one asked me to sign off on anything- so I don’t know why I had to be there!

So thanks Power City. Ruined a family meal for an important event by being an hour and a half late, and apparently neither your website nor staff are up to date on your delivery policies.

A very efficient team. Friendly, tidy and very efficient.