The application was smooth about from 1 thing. I sent in a picture of a form with my address on it and it was wrong, when i sent in a second picture it just kept saying it was being processed.. only f... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
It was extreamly hard to find somtjong with my PPS number on it. Medical cards and GP cards no longer show your PPS number on it so it was extreamly difficult to sort that part out but thr rest was fi... Voir plus
L'entreprise a répondu
The easy way it is done online with out having to make phone calls.no problems no hassle communications online with frendly staff topperssss
L'entreprise a répondu
I like the prompt minimal affordable initial payment, the process of downloading the app and uploading the documents was too stressful and discouraging especially for somebody that is not techy! Than... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our purpose is to 'proudly support our community of customers and partners in creating opportunities through convenient payments'. In delivering on this purpose, customers are able to use our services to spread the cost of insurance premiums, tax bills, school fees and more into convenient instalments.
Coordonnées de contact
Royaume-Uni
- premiumcredit.ie
4,2
Bien
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Continued taking money after final…
Continued taking money after final payment completed not refunded
13 juillet 2026
Réponse de Premium Credit IE
Good afternoon, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear your are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Michelle, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
There was one piece of documentation…
There was one piece of documentation needed. I received lots of reminders but none of the links worked. I downloaded the app and this no longer worked either. I eventually rang the office and received great service and everything sorted.
4 juillet 2026
Réponse de Premium Credit IE
Dear Jac, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Noel, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Celine, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
the link sent was not working
the link sent was not working, i had to ring customer care to get it sorted
2 juillet 2026
Réponse de Premium Credit IE
Dear Joanne, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
It's so easy to upload any info they…
It's so easy to upload any info they need. They tell you exactly what's needed.Only thing is if you receive an email or message to upload info & you cant at that time the code expires.
11 juillet 2026
Réponse de Premium Credit IE
Dear Linda, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Can't access my account with the access…
Can't access my account with the access code provided. The access is invalid or has been expire. At least I should be notify, if there is going to be any changes or new developments concerning my account that the access code has been changed or wil be provided another one
11 juillet 2026
Réponse de Premium Credit IE
Dear Olamide, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
PPS Proof
It was extreamly hard to find somtjong with my PPS number on it. Medical cards and GP cards no longer show your PPS number on it so it was extreamly difficult to sort that part out but thr rest was fine. Just maybe change your website as you cant use GP card or Medical card as proof of PPS. Kind regards
1 juillet 2026
Réponse de Premium Credit IE
Dear Charlene, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Suggested ID option
It is becoming very hard to produce info like proof of address and proof of PPSN number as everything is online and hard to access or find something up to date enough, you need to have a simpler process of identifying someone. E.g. passport details?
11 juillet 2026
Réponse de Premium Credit IE
Dear Benjamin, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Den, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Benjamin, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Richard, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
It as quick easy and straight forward…
It as quick easy and straight forward so thank you 🤩
25 juin 2026
Réponse de Premium Credit IE
Dear Kellie, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
I got great opportunity and facilities…
I got great opportunity and facilities with this company. It's great. Also i got Outstanding service and quick progress.
2 juillet 2026
Réponse de Premium Credit IE
Dear Rahmat, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Everything was dragged out
Everything was dragged out. It felt like you were looking at each document separately and requesting new things all all the time. The whole process took more than a month and I got into trouble with my policy for chill insurance. Not good enough.
6 juillet 2026
Réponse de Premium Credit IE
Good morning, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Eric, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Susan, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
It was realitivly easy
9 juillet 2026
Réponse de Premium Credit IE
Dear Patricia, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
First time documentation uploaded it…
First time documentation uploaded it didn't work. It wouldnt work at all on android. After uploaded work the feedback on the process was very poor. I.e. random messages asking for more evidences without explanation. Then once done random letters with different payment schedules. Very poor all round.
12 juin 2026
Réponse de Premium Credit IE
Dear Richard, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
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