The application was smooth about from 1 thing. I sent in a picture of a form with my address on it and it was wrong, when i sent in a second picture it just kept saying it was being processed.. only f... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
It was extreamly hard to find somtjong with my PPS number on it. Medical cards and GP cards no longer show your PPS number on it so it was extreamly difficult to sort that part out but thr rest was fi... Voir plus
L'entreprise a répondu
The easy way it is done online with out having to make phone calls.no problems no hassle communications online with frendly staff topperssss
L'entreprise a répondu
I like the prompt minimal affordable initial payment, the process of downloading the app and uploading the documents was too stressful and discouraging especially for somebody that is not techy! Than... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our purpose is to 'proudly support our community of customers and partners in creating opportunities through convenient payments'. In delivering on this purpose, customers are able to use our services to spread the cost of insurance premiums, tax bills, school fees and more into convenient instalments.
Coordonnées de contact
Royaume-Uni
- premiumcredit.ie
4,2
Bien
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
I found them very helpful and friendly
I found them very helpful and friendly, which you don’t get from some companies
2 juillet 2026
Réponse de Premium Credit IE
Dear Jane, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Online service is seamless
Online service is seamless. So is the after sale or onboarding support.
22 juin 2026
Réponse de Premium Credit IE
Dear Akinwunmi, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Intuitive to use
Intuitive to use, good communications, safe as well. Excellent experience with little by eat if hassle.
9 juillet 2026
Réponse de Premium Credit IE
Dear Ken, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Very easy to access and simple to use
26 juin 2026
Réponse de Premium Credit IE
Dear Enda, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Complete pain in the ass
Complete pain in the ass. Takes ages to process documents. Don’t know why insurance companies have to go through a 3rd party app to do direct debit? Stealing our data as well I’m sure 👍🏻
6 juin 2026
Réponse de Premium Credit IE
Dear Michael, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Make things clearer
Kept asking for more info, when I sent it in it wasn’t accepted. Made things very difficult and stressful
28 mai 2026
Réponse de Premium Credit IE
Dear Brid, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Very easy to do
23 juin 2026
Réponse de Premium Credit IE
Dear Joan, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
People of a certin age
For people of a certing age you must provide another form of communication.
I can and did manage the app plus download. But honestly please be aware of customers that need another form to use your facility.
2 juillet 2026
Réponse de Premium Credit IE
Dear Juliet, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Asking for a picture of myself to be…
Asking for a picture of myself to be taken even though a passport was presented
1 juillet 2026
Réponse de Premium Credit IE
Dear Jacinta, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Evelyn, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Segun, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Forced into a credit agreement
Forced into a credit agreement by a brokerage firm did not outline clearerly enough the cost of credit.
1 juillet 2026
Réponse de Premium Credit IE
Dear Orla, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
App doesnt work on android
App doesnt work on android, took weeks to get sorted, absolute nightmare, would never use again
1 juillet 2026
Réponse de Premium Credit IE
Dear Leanne, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
I find it very hard to get into app.And i still haven't received my dates for money to be taken out.
I find it very hard to get into app. I had to contact chill 3 times to try sort it out. I was told by them that you would send me dates of my money to be taken out in 3 days but nothing yet
3 avril 2026
Réponse de Premium Credit IE
Dear Freda, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
I am giving two stars because the…
I am giving two stars because the process was very frustrating. Several different agents asked me to send the same documents in multiple emails, which caused a lot of unnecessary confusion and wasted a lot of my time. It was a very stressful experience. I hope the communication between your team can be improved to avoid this happening to other customers.
19 juin 2026
Réponse de Premium Credit IE
Dear Daniel, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
I found their representatives very…
I found their representatives very helpful and assuring.any query i had was treated with very helpful advice. Milly was an excellent help to me on the phone very patient.
24 juin 2026
Réponse de Premium Credit IE
Dear Catherine, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Paul, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Excellent communication and service…
Excellent communication and service highly recommend
1 juillet 2026
Réponse de Premium Credit IE
Dear Geraldine, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Agnieszka, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Noel, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
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