Premium Home Source Avis 

Alex was a tremendous help while I was ordering new appliances for my son’s new condo. I had a very specific look in mind, and unfortunately, the appliance suite I ordered did not include the over-the-range microwave I needed. I selected one from another brand, and Alex called me right away to let me know it would not match the rest of the suite and that I might want to reconsider.

I am so glad he caught it. The kitchen is open to the main living space, so the mismatch would have been visible from every corner of the main floor. On top of that, he ended up saving me some money too, which of course I loved!

Three cheers for Alex. Thank you for saving the day!

Great product and delivered as promised. Will order again in the future.

Premium Home source was great in every way. I ordered the Forno “twins” we had to remodel the kitchen before unpacking the fridge. We didn’t get around to opening for 2 months and there was a small dent. I sent photos and explanation and they sent me a new door right away. It looks awesome and we love it! Highly recommend Premium Home Source.

Amazing! Every question I had got answered in a timely and polite way.
Delivery was smooth everything came just as I hoped! I ordered the gold handles for everything but was also sent the standard color which I thought was a nice touch if I ever want to switch it up! Over all 5 stars and wouldn’t change a thing! Will be telling everyone about this amazing company

Absolutely love our kitchen appliances, we bought the range, range hood, wine cooler, microwave, dish washer and fridge and our kitchen looks amazing. The appliances work really well. And when I’ve had issues , customer service was really good communicating thru email. Eli, Nadya and Vanessa were really good at keeping me updated on all my purchases. I wish I can post pictures .

Both Jessie and Anna provided great customer service. Anna continued to work with me on my change of the appliances until it was just right. She didn’t hesitate to respond to my questions and she quickly made all of the changes I requested. I highly recommend PHS and look forward to doing business with the company again.

Great customer service, very responsive and helpful when I had an issue. Timely delivery.

Hazel was great! She ensured that I received my replacement parts and the installation video.

My experience with PHS has been amazing. They have high quality Brands, we ordered Forno, and an exceptional customer support team. We had a freezer drawer face damaged and a bad cooling fan in range. Both got replaced and handled immediately and with great service. Highly recommend.

PHS was so easy to work with, answered every question I had, we're eager to get me my appliances in a timely fashion. I was under construction and they offered to hold things till I was ready to receive them all at one time. Their prices were the absolute best, better than everywhere else. The delivery team was great as well, you can pay for in home delivery and the 2 men that brought my things in opened everything, assisted with handle installation and put them in place if I wanted. It was just top notch service from start to finish. We couldn't be happier.

This is a follow up to a previous review: I must commend Astrid from Customer Service for helping me recover from a disappointing experience. I appreciate the fact the PHS actually cares about customer satisfaction (a lost art). She has made my experience so much better. I realize that sometimes you just need to contact 'the right person' in order to get redress.
Additionally, I am elated with the option of a token to compensate for the previous inconvenience.
Thanks Astrid!
Thanks PHS.

Working with Anna and her customer support team was great. They quickly replied to my request for kitchen faucet product warranty replacement. Best experience!

Every question or concern I had was immediately answered and rectified.

Great customer service! I got the chance to speak with several agents and all were very helpful, honest and kind. They even flagged a sale I was unaware of before I purchased, what a team!!

PHS is great. Their entire customer service dept is so easy to deal with. I dealt mainly with Alex, who provided top notch service at all times. They never left you in the dark and kept you updated. Would highly recommend them.

Updated Review:

Customer service returned the damaged fridge and replaced the damaged dishwasher face. The representative assigned to my claim was responsive and helpful. They have resolved the issue for me.

Bought an appliance package with fridge, range and dishwasher. Wasn’t on the jobsite when delivery was received. Fridge and dishwasher were damaged severely. Also fridge did not have an ice maker. Tried to file a claim, all the customer service reps (everyone of which spoke broken english) were completely unhelpful. Said I just had to send a an email to support and hope for the best.

As a builder this is the fist and last time I will work with this company.

Premium Home Source is an excellent resource for top-of-the-line appliances at excellent prices! Their customer service is top-notch! And, their delivery service gets an A+ as their driver went above and beyond to get our stove placed. Highly recommend!!

She was very helpful and very nice 👍 👌

Amazing customer service. They went above and beyond.