Premium Home Source Avis 

I was a bit concerned about the service from the manufacturer of the appliances I just bought. However, thankfully I bought them on Premium Home
Source. There customer service has been OUTSTANDING. They are very responsive, knowledgeable and caring. I would give them more than 5 stars if I could.

Great product selection, service and help when I needed it. Thanks

Astrid was helpful, informative and made sure my delivery was taken care of. Greatly appreciate working with such a professional company!

I purchased a set of kitchen appliances but realized they did not match in color. The following day, I contacted customer service, and Kathy assisted me in resolving the issue. She was very patient and took the time to clearly explain the differences in color options. After our call, I needed additional clarification and called again—Kathy once more assisted me, providing detailed information regarding the refrigerator. She was consistently kind, professional, and attentive. A few days later, I was contacted again by the team regarding a delay with the hood, as it was not yet available in the warehouse. The communication was clear, concise, and handled with a high level of professionalism.

I,m very satisfied with appliances and the outstanding customer service...They got a very good saving on these appliance right now. The time is now to buy them...THANK YOU, THANK YOU, THANK YOU...!!!

Excellent customer service with quick and responsive communication. Our original range hood went out of stock, but they went above and beyond by upgrading us to a better model at no extra cost. Really impressed with their service and commitment to customer satisfaction.

Customer service via phone was fabulous. I needed to change my delivery address at the last moment, which they accommodated easily, quickly and kindly.
Delivery was timely, the gentlemen were communicative and helpful. My product was secured and packaged very well. Highly recommend!

I purchased a Forno Espresso Milano set from Premiumhomesource. The shipping was stated and calculated as free. My receipt shows free shipping. I was contacted by the company stating that I need to pay $1,000.00 in shipping expenses to receive my item. I have contacted the BBB, left a 1-star review (a negative 3-star wasn't possible). Buyer beware! I suggest not wasting your time.

their prices were very competitive, delivery fast and customer service team top notch. they have an incredible selection of inventory ready to ship within a week or 2.

Love PHS so much! They offered us not only the very best price + turnaround time for our delivery BUT they also had all of the items we wanted available for purchase on their website, unlike many other vendors that sell FORNO kitchen appliances!
Super helpful, they also helped us smooth out a timing glitch on our delivery. Will definitely be using Premium Home Source in the future. 😊 Highly recommend.

Had a damaged item. My dishwasher had a dent in the handle and two scratches on the face.

I was refinishing my kitchen and decided to make some changes. A new stove / hood combination and a built in microwave drawer were needed.

We found Premium Home Source had the availability of high end yet affordable choices. Forno French oven doors with 400 CFM hood vent plus the Forno MW drawer were our choices. The delivery came undamaged and with a 2 year in-home repair or replace guarantee.

The staff at PHS always remain professional and I have to commend Astrid who has the ability to elevate a customer's experience to satisfaction even during a stressful remodel.

Once you get a hold of a person they really made every effort to help you and solve any issues. The follow-up was very timely and everything was resolved to my greatest satisfaction. Thanks for all the help!

Anna at customer service was great! We had some unconsealed damage and she was great to communicate with the factory to get us a replacement.

The customer service was friendly and outstanding! I had a few exchanges with Anna and she was quick to respond with updates on my purchase and delivery!

The customer service representatives provided frequent updates regarding my issue. They worked hard to resolve it and I'm completely satisfied with the assistance they've provided.

Sale and customer service were fantastic. Kathy was especially helpful in assisting us in resolving an issue we had with our range. She was there for us all the way in working with the manufacture, intervening and working with the manufacturing team. We've had a lot of positive customer service, but Kathy went the extra mile. We highly recommend making your next appliance purchase through Premium Home Services - Dale

Grate pricing, fast and Free shipping

Very responsive. Kept me informed on my order and delivery status. Very professional and helpful when I called about my order.

I am a first-time customer with Premium Home Source and I enjoyed the whole experience. I was searching for a brand new knife set and I couldn’t narrow down what to get. I called in and spoke with Alex, and asked about the different brands and kinds of knives. Very knowledgeable and patient fella as I had a lot of questions. I ended up ordering a ZWILLING knife set and it delivered in 2 days! Shipping was fast and arrived in perfect condition - it even came with a personalized note from Premium Home Source thanking me for their order. I’ve been using the knives now for about a week and they are professional chef-life quality and I have a knife for cutting everything from meats to fish to veggies! Feels like I am a Michelin star chef. I’ll definitely be shopping here again.