I ordered on the 9th of January and still haven’t received anything, I’ve emailed about 5 times and also messaged them on instagram, NO REPLY FROM EITHER!! Had nothing for tracking or to say it’s been... Voir plus
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Lisez les avis des autres
Well done prettyie on yet another great pair of trainers for our collection, we got the air force angel and there stunning daughter had lots of compliments on them and as always we direct them to your... Voir plus
L'entreprise a répondu
My daughter's custom jordans arrived this morning after a 6 week wait. One of the logos is barely visible where too much paint had been put over it. Contacted cistomer service, complete refusal to do... Voir plus
L'entreprise a répondu
Absolutely amazing!!! My shoes did not just come way earlier than expected but they look even better in person, if you’re hesitant on buying from Prettyie, DO NOT BE! THEYRE AN AMAZING COMPANY, thank... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Prettyie are a Customisation Retailer, specialising in Handcrafted sneakers and accessories - FOR CREATIVES, BY CREATIVE.
Coordonnées de contact
Royaume-Uni
- hello@prettyie.com
- prettyie.com
3,4
Moyen
144 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Les gens ont aussi consulté
The Custom AirForce 1's i bought had…
The Custom AirForce 1's i bought had amazing detail, i could bot be happier.
They arrived on time and were in prestine condition!
6 novembre 2021
Avis spontané
Love the detail
Really good service. love the detail and they arrived on time.
27 octobre 2021
Avis spontané
Marvel Jordan’s!
I bought Air Jordan 1’s for my son, which had a customised Marvel Hulk on the side! To say my son LOVED the trainers is an understatement & has already said he’s going to keep them for life! Thank you so much Prettyie!
27 octobre 2021
Avis spontané
I love the customised sneakers I bought…
I love the customised sneakers I bought from Prettyie Customs- they are incredible!! Fast shipping, friendly and creative advice was given to me re design. Would 100000% recommend.
27 octobre 2021
Avis spontané
ABSOLUTELY PROFESSIONAL & PASSIONATED…
ABSOLUTELY PROFESSIONAL & PASSIONATED ❤️ I ordered 3 pairs already and I couldn’t be happier. You can feel the love & passion in every stitch. Perfect details & always open for individual requests. My number 1 for custom shoes 🥰
27 octobre 2021
Avis spontané
My daughter's ns arrived…
My daughter's custom jordans arrived this morning after a 6 week wait.
One of the logos is barely visible where too much paint had been put over it. Contacted cistomer service, complete refusal to do anything other than offer me 15% off on a future purchase!!! Utterly ripped off... would you buy 2 shoes that didn't match in a shop??? I will be pursuing this and doing what I can to be refunded. No customer service skills what so ever just flat refusal to take responsibility. Avoid using this seller .
27 octobre 2021
Avis spontané
Réponse de Prettyie
Hi Emma,
As we explained over email the Jordan sign gets covered when it has been painted over and the photo on the website is exactly what we have provided, really sorry you aren't 100% satisfied with them but we can do no more than provide what you have purchased. We have offered to redo the part in question but you have demanded a refund instead.
After asking for a refund a week after ordering, we told you to refer back to our policies on our website regarding custom made items. It was clear from then that you wanted a refund and it seems the aim of this again was to try and get a refund because we couldn't facilitate it the first time you asked.
We put these shoes through quality checks and know they were of perfect standard so I'm really sorry you aren't happy but we have offered all that we can do. When we explained we wouldn't be able to refund you we gave a discount as a goodwill gesture.
Have a good day, apologies we couldn't do more on this matter.
I love my shoes!
I absolutely love my shoes, have brought a few pairs from prettyie and they amaze me even more every single time! I love the designs and the quality and effort that goes into these shoes is perfect!
27 octobre 2021
Avis spontané
Great quality shoes
Great quality shoes, very happy with them. quick shipping and excellent customer service.
26 octobre 2021
Avis spontané
Favourite trainers every time!
Absolutely in love with every pair of
customs I have purchased from prettyie. The detail and the work put into the trainers is outstanding and they last years. All the correspondence I have had with the company has been fast and helpful. Would 100% recommend and can’t speak highly enough of the quality of the shoes!! My favourite pair are blue flower embroidery Air Force x
26 octobre 2021
Avis spontané
Absolutely in love with my custom…
Absolutely in love with my custom trainers, quality is unreal💯 So happy with the service, extremely helpful and quick to reply. Can’t wait to wear them😍
26 octobre 2021
Avis spontané
Amazing
The best around , quality products the most amazing service given💞, really pleased with the shoes 💞 a fabulous team
15 octobre 2021
Avis spontané
Best custom shoes ever
Best custom shoes ever! they didn't take long to come and the quality is AMAZING
2 septembre 2021
Avis spontané
I’m in love with the shoes I got the…
I’m in love with the shoes I got the quality is amazing, it’s worth the wait and I’ll definitely be ordering more again.
26 mai 2021
Avis spontané
Amazing, love my trainers!!
Amazing customer service and so so helpful. Answered all of my enquiries, and delivery was so quick! I love my Jordan air 1 mids, they are beautiful and so delicately done they don’t even look customised! Amazing quality, I’m so happy with them!! Thank you so much.
25 mai 2021
Avis spontané
Amazing!
Bought a pair of sliders for my sisters birthday and they have been delivered today and are fab, she's going to love them! Thanks for the speedy delivery and amazing service, I really appreciate you getting them to me in time, I think I may need a pair for myself now!
24 mai 2021
Avis spontané
The shoes are GORGEOUS !!!
The shoes are GORGEOUS !!!! Customer service is great. Gave me 2 free pair of socks because I spent over £250. They really treat their customers well this won’t be the last time I order. Highly recommend 😊
21 mai 2021
Avis spontané
5 stars!
I ordered 2 different pairs of shoes, was a bit worried as I hadn’t ordered from here before but I 100% recommend.
The shoes came in just over a month, look even better in person than they do on site and so comfortable to wear!
17 mai 2021
Avis spontané
Item not received after 6 weeks
Item not received after 6 weeks despite being advertised as ready for immediate dispatch. Really disappointed because I had wanted to buy the item for a very long time. Seller didn’t give any delivery estimates when questioned but was polite and apologetic. Gone through Clearpay for a refund but am yet to receive one. I’ve given 2 stars as I understand how much pressure comes with running an independent creative business.
14 mai 2021
Avis spontané
Réponse de Prettyie
Hey Poppy,
I'm so sorry that this item got lost in the post. We're so glad after contacting Royal Mail and corresponding with you we managed to sort this out for you. Thank you for being a great and understanding customer.
Prettyie x
I ordered a custom Dior pair for myself…
I ordered a custom Dior pair for myself & my daughter & I love them! Such great detail & really good customer service. Will be ordering again soon!
6 mai 2021
Avis spontané
Situation sorted almost immediately by PrettyIE
Bought my partner a pair of trainers which the quality wasn’t the best they started to come apart at certain bits so was extremely frustrating and disappointed in the quality so messaged the company and almost immediately they got back to me, apologised and advised they would send out my partner a new pair that would be of better quality. They had went above and beyond to sort the issue. The new trainers are amazing the quality much better so I am extremely happy.
16 avril 2021
Avis spontané
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