Pues estoy checando las opiniones y son pésimas. Parece que hablamos de otra agencia totalmente. Mi esposo compro paquete completo a Punta Cana partiendo de México. Y la verdad que superó nuestras ex... Voir plus
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Lisez les avis des autres
Terrible customer service. Can’t understand what they’re saying and always being told to call back with no results. They string you along and ask you a hundred questions, supposedly to verify for secu... Voir plus
Never use this site they are fraud and very disrespectful, they also advertise rooms that are not available then charge you and your refund wont come for 5-10 days. After this happened agent laughed a... Voir plus
Reached out to change dates on ticket. I was given four different prices for changing the date, all within the span of a few hours, and each time the price went up. I was also hung up on by an agent... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Save big on your next trip! We love to hear our customers’ opinions. You can contact PriceTravel in our reservation center where our professional team of travel agents will answer all your questions and help you with your reservations.
Coordonnées de contact
Av. Rodrigo Gómez Supermanzana 13 Manzana 1 Lote 3-Local 1, 77500 Cancún, Q.R., 77500, Cancun, Mexique
- +1 855 437 8999
- contact@pricetravel.com
- pricetravel.com
1,5
Mauvais
65 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 47 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
If it would be possible to give 0 star
If it would be possible to give 0 star, I would. It’s a scam. Don’t book with them! I booked a hotel for six nights & didn’t receive a confirmation. The hotel had no clue of my booking. But the took the money out of my bank account without a confirmation.
Update: I send them an email already. They haven’t answered yet. It seems as if you want it to look like here, that you care! Just reply to my mail, which I already send!
4 juin 2025
Avis spontané
Réponse de PriceTravel Holding
Hi Amani! We’re here to help. Please email us at contactus@pricetravel.com with the details of your reservation, including where you made the booking, your reservation number, and the email associated with it. We look forward to resolving this issue for you.
Need to cancel a reservation as it was…
Need to cancel a reservation as it was pending then gone. So booked through someone else. Then suddenly popped up. Now trying to reach them….everything is in Spanish. What the heck?
21 mai 2025
Avis spontané
Réponse de PriceTravel Holding
Hi, Heather! We’re sorry for the confusion and the inconvenience this situation has caused.
Please know that we’re here to help you resolve it as quickly as possible.
You can contact our customer service team directly at contactus@pricetravel.com or call us at (855) 246 8484 (toll-free from the U.S. and Canada).
Our team can assist you in English and help with the cancellation or any other issue related to your reservation. Thank you for bringing this to our attention.
Best regards, PriceTravel.com Team.
Pésima experiencia con el reembolso — ¡3 meses esperando!
Compré tiquetes a través de Tiquetes Baratos (PriceTravel) y tuve que cancelar por un cambio operacional de LATAM. Desde enero solicité el reembolso y ya en abril LATAM confirmó que devolvió el dinero directamente a Tiquetes Baratos.
He enviado varios correos, adjunté los comprobantes del reembolso emitido por LATAM, y aun así la agencia sigue diciendo que “el trámite está en proceso con la aerolínea”, lo cual es falso.
Me siento completamente ignorada como cliente, y me preocupa que otras personas vivan lo mismo. No hay claridad, no hay respuesta oportuna, y ahora me toca seguir luchando por un dinero que ya tienen desde el 11 de abril.
Espero una pronta solución.
Gracias por su respuesta. Mi caso es el siguiente:
Número de reserva: 130539223
Localizador Tiquetes Baratos: 130539223
Radicado: R25-01-063-OPCO-395841
LATAM ya confirmó que el reembolso fue procesado exitosamente el 11 de abril de 2025 a favor de Tiquetes Baratos. Ya envié los comprobantes a su equipo, pero continúan diciendo que el trámite “sigue en proceso”, lo cual no es cierto.
Les pido por favor escalar este caso de inmediato, ya que llevo meses esperando y el dinero ya se encuentra en poder de su agencia. No hay más trámite pendiente con la aerolínea.
Quedo atenta a una respuesta pronta y efectiva. Gracias.
14 janvier 2025
Avis spontané
Réponse de PriceTravel Holding
Estimada Luisa, nos apena leer que has tenido inconvenientes con el proceso de reembolso de TiquetesBaratos.com. Queremos ayudarte a dar seguimiento e informarte del estatus de tu solicitud, para lo que te pedimos por favor que nos compartas el correo vinculado a tu reservación, así como el número localizador generado. De esta forma, podremos escalarlo con el equipo de TiquetesBaratos.com.
De igual forma, a través de sus canales oficiales, puedes contactarlos para pronto seguimiento.
https://www.facebook.com/tiquetesbaratosoficial
Estamos para servirte, equipo PriceTravel.com.
They are scammers
They are scammers. Don't fall for their "offers". We bought tickets for Disney and they never sent them. We are tey to seek legal advice to recover the money.
1 avril 2025
Avis spontané
Réponse de PriceTravel Holding
Hi, Isael! We are truly sorry to hear about your experience. Please rest assured that we are a legitimate company, and we take these matters very seriously. Something must have gone wrong in the process, and we sincerely apologize for any inconvenience caused.
Our team will be looking into your case as a priority, and we will be reaching out to you directly to resolve this as soon as possible. Please contact us at contactus@pricetravel.com with your booking details so we can assist you promptly.
Your trust is important to us, and we appreciate the opportunity to make this right.
Best regards,
PriceTravel.com Team.
My hotel reservation was canceled…
My hotel reservation was canceled immediately after booking. Not by me but by PriceTravel. They did not inform me of this canceling all I knew was the reservation was being processed. When I called PriceTravel I was informed my reservation was canceled and PriceTravel did not have a full explanation why the reservation was canceled but it would take 25 to 30 days for a refund. The room was booked 7 mos. in advance. They canceled this reservation not me and are holding on to my money. I had to contact my credit card company and out in a dispute. These guys are crooks. I have called them several times and they hung up on me. I sent emails. This is illegal. I will be pressing charges. Contacting federal agencies.
22 mars 2025
Avis spontané
Réponse de PriceTravel Holding
We’re sorry for any inconvenience this may have caused. We’d like to review your case to understand why your reservation was canceled and assist you as quickly as possible.
Please share your reservation number through our official customer service channels contactus@pricetravel.com so we can look into this and provide a solution. Refund processing times depend on the bank, but we will do our best to speed it up.
We appreciate your patience, we are here to help.
Best regards, PriceTravel.com Team.
Ya a pasado mucho tiempo desde mi mala…
Ya a pasado mucho tiempo desde mi mala experiencia y no he recibido solución alguna la verdad esto es muy desagradable y desgastarte así como recomiendo o compro más viajes...la verdad así no se puede
16 février 2025
Avis spontané
Réponse de PriceTravel Holding
Estimada Denisse, nos apena leer esto. En PriceTravel nos interesa saber más de lo ocurrido. Te agradeceríamos mucho si nos compartes tu número localizador y correo electrónico asociado a la reservación para dar seguimiento puntual a tu caso. Escríbenos por favor a contact@pricetravel.com. Estamos para servirte.
~ Equipo PriceTravel.com
Absolute scam
Absolute scam. I thought i was booking through the hotel. I have fat thumbs so when i tried to click cancel it hit confirm. I spent 45minutes trying to cancel to no avail.
I have spent double, when i originally wanted to book directly with the hotel.
Be aware.
My finances are in pain due to my fat thumbs.
16 mars 2025
Avis spontané
Réponse de PriceTravel Holding
Hi Silvio! We’re here to help. Please email us at contactus@pricetravel.com with the details of your reservation, including where you made the booking, your reservation number, and the email associated with it. We look forward to resolving this issue for you.
Email: contactus@pricetravel.com
Facebook: www.facebook.com/us.pricetravel
Scam
Ordered a hotel using their link on Google. When I purchased it ordered a TOTALLY different hotel in another state. Total scam.
Reached out to support as requested by the response, they refused the refund. Unacceptable.
2 mars 2025
Avis spontané
Réponse de PriceTravel Holding
Hi Tristan, we're very sorry to hear about this issue. This shouldn't happen, and we want to help resolve it as soon as possible. Please contact us at contactus@pricetravel.com with your booking details so we can review your case and find a solution. Your experience is very important to us.
Experiencia muy decepcionante y arruinaron mis vacaciones.
Hice una reserva con esta agencia de una habitación triple con desayuno para pasar unos días en Barcelona con mis dos hijos adolescentes. Cuando llegué al aeropuerto llamé a confirmar y me dijeron que todo estaba correcto y pagado. Al llegar al hostal, me informan que no existe dicha reserva y que tampoco tienen habitaciones triples ni desayuno. El recepcionista del hostal fue muy amable intentando ayudarnos por que estábamos en una situación desesperada. Al llamar al servicio al cliente me remitieron a un alojamiento a 20 km de Barcelona siendo las 00:00h de la noche sin transporte público disponible. Fue desastroso, no hagáis reservas a esta página web.
20 octobre 2024
Avis spontané
Réponse de PriceTravel Holding
Hola, Nora. Lamentamos mucho lo sucedido. Por favor, envíanos un correo a contact@pricetravel.com con los detalles de tu reservación, incluyendo dónde realizaste la reserva, tu número localizador y el correo electrónico asociado. Nos pondremos en contacto contigo para revisar lo sucedido.
~ Equipo PriceTravel.com
Scammers
Hello, A total SCAM. Do not make reservations using this site. I made a reservation for 7 nights and the hotel never received the information. When I arrived they had no clue. They did, however, helped me find another accomodation but I had to pay three times as much as I had already paid PriceTravel.
24 octobre 2024
Avis spontané
Réponse de PriceTravel Holding
Hi Francisco! We’re here to help. Please email us at contactus@pricetravel.com with the details of your reservation, including where you made the booking, your reservation number, and the email associated with it. We look forward to resolving this issue for you.
This company is a complete scammer
This company is a complete scammer.
1. For some reasons my hotel booking went to their company as the third party. I just knew that after a month, when I called the hotel to request for the confirmation of my reservation.
2. They also illegally added the protection plan to my reservations that I never needed.
4. When I call their 1-855-437-8999, the receptionist was based in Mexico. Said the she found my name but she can’t access to my reservation and transfer me to another department. The second department’s receptionist could not find my name and refused to assist me because I am not their client.!!!!
I will have to dispute their charge from my bank card. Wish me luck that I have my money back.
11 octobre 2024
Avis spontané
Réponse de PriceTravel Holding
Hello Justine, we sincerely apologize for the experience you've described, as it does not reflect the service we strive to provide. Please know that we take these matters seriously and are committed to resolving any issues.
Please provide your locator (confirmation number), phone number, and the email used for booking.
Contact Us:
Email: contactus@pricetravel.com
Facebook: www.facebook.com/us.pricetravel
Scam
Scam! Overcharging for hotel rooms by 100 per room, no aarp discount. Price travel can’t find my booking without a booking number, which is nowhere on any email/text, so there for they can’t look up my account to correct. Like I never existed. What a scam!
Putting an email to contact you on these reviews is just another part of your scam. You don’t answer those either.
Charging a 33% tax rate on a hotel room is another scam!
19 septembre 2024
Avis spontané
Réponse de PriceTravel Holding
Hi Joni, we're sorry to hear about this. Please know that we're here to assist you. Please provide your phone number and the email used for booking. Thank you!
Contact Us:
Email: contactus@pricetravel.com
Facebook: www.facebook.com/us.pricetravel
BEWARE PriceTravel
BEWARE! This is a scam front of a company. They will show they booked your reservation but property has nothing in their system. They charge your credit card and then it is impossible to talk to a live person. DO NOT USE!
14 juin 2024
Avis spontané
Réponse de PriceTravel Holding
We sincerely apologize for the experience you've described, as it does not reflect the service we strive to provide. Please know that we take these matters seriously and are committed to resolving any issues.
Please provide your locator (confirmation number), phone number, and the email used for booking.
Contact Us:
Email: contactus@pricetravel.com
Facebook: www.facebook.com/us.pricetravel
Deceived! I was deceived into believing that I…
I was deceived into believing that I got the accommodations I paid for until I got to the hotel with my family. They charged me cancellation fee. turns out I had to cancel. Now they are forcing me to reschedule within 120 days which I have no time to dedicate. I had to spend money for alternate accommodations to accommodate my entire family because we travelled from far. I felt used and tricked. STAY AWAY FROM 3RD PARTY. MAKE SURE YOU ARE DEALING DIRECTLY WITH THE HOTEL (whatever it is). These 3rd party entities can mess you up because only they can resolve it. You are dealing with cyber space out sourcing workers.
30 août 2024
Avis spontané
Réponse de PriceTravel Holding
Hello, Jacqueline. Thank you for contacting PriceTravel. We will immediately assist you with the necessary follow-up. Please provide us with your locator number (confirmation number you received by email), phone number, and the email you used when making the reservation.
If you prefer, you can call us toll-free at +1 855 437 8999 option 2, so that one of our travel agents can assist you personally.
We apologize in advance for any inconvenience this situation may have caused you. We are here to serve you.
Contact us
From USA/Canada +1 855 437 8999
From Mexico and Other Countries +52 (998) 881 8879
contactus@pricetravel.com
www.facebook.com/us.pricetravel
NADA recomendable
NADA recomendable, solo les interesa vender y después no solucionan absolutamente nada, compre unos tiquetes y nunca enviaron el código de reserva, adicional venden un horario que no coincide con los vuelos.
NO COMPREN CON ESTA EMPRESA
25 août 2024
Avis spontané
Réponse de PriceTravel Holding
¡Hola, Faviel! Estamos para ayudarte. Por favor comunícate a nuestro centro de atención a clientes para dar seguimiento a tu caso lo antes posible, con gusto atenderemos tus dudas. Estamos para servirte.
📞 5586638825
💬 WhatsApp: +52 55 7969 3165
📧 contact@pricetravel.com
Please do not book through them!!!
Please do not book through them! I still have not personally been contacted. When I call the # 1 855 437-8999, they tell me someone will contact me. I'm going to have to get my bank involved because I'm owed a refund and have not been refunded yet! It is extremely difficult to get in contact with someone!!! I was told it would take 3 to 4 days for the refund and it's been over 9 days!! They are quick to take your money, but they take forever to refund your money, if there are issues. I need to have a direct email or a direct return call to settle this problem. My locater/or reservation # is129898806. PLEASE SOMEONE CONTACT ME TODAY TO RESOLVE THIS PROBLEM!
12 juillet 2024
Avis spontané
Réponse de PriceTravel Holding
Thank you for contacting PriceTravel. We will immediately assist you with the necessary follow-up. Please provide us with your locator number (confirmation number you received by email), phone number, and the email you used when making the reservation.
We apologize in advance for any inconvenience this situation may have caused you. We are here to serve you.
Contact us
From USA/Canada +1 855 437 8999
From Mexico and Other Countries +52 (998) 881 8879
contactus@pricetravel.com
www.facebook.com/us.pricetravel
Cero recomendable, no hay garantía de satisfaccion
Cero recomendable, ante cualquier problema durante el viaje se deslinda de toda responsabilidad no dan soluciones y quieren que tu resuelvas directamente con sus proveedores en este caso en particular la aerolínea.
9 juin 2024
Avis spontané
Réponse de PriceTravel Holding
Hola, Irene. Gracias por ponerte en contacto con PriceTravel. De inmediato te ayudaremos a dar el debido seguimiento. Por favor proporciónanos tu número localizador (número de confirmación que habrás recibido por correo electrónico), teléfono y el email que registraste al reservar.
Puedes llamarnos al 5586638825 opción 2, para que uno de nuestros asesores te atienda personalmente. Si lo prefieres, com´´artenos los detalles por correo para seguimiento a la brevedad: contact@pricetravel.com
De antemano lamentamos todos los inconvenientes que esta situación te haya generado. Estamos aquí para servirte.
No one book with them please!!
No one book with them please!!! I had to get my bank involved to do a dispute total scam no one ever comes to the phone it’s a operator telling you to press a number or go to the website for changes but no one ever comes to the phone what a complete waste of time and money I called the hotel to verify they didn’t have my reservation at all please contact these hotels ahead of time when booking through 3rd parties
30 mai 2024
Avis spontané
Réponse de PriceTravel Holding
Thank you for contacting PriceTravel, Cruiise. We will immediately assist you with the necessary follow-up. Please provide us with your locator number (confirmation number you received by email), phone number, and the email you used when making the reservation.
If you prefer, you can call us toll-free at +1 855 437 8999 option 2, so that one of our advisors can assist you personally.
We apologize in advance for any inconvenience this situation may have caused you. We are here to serve you.
Contact us
From USA/Canada +1 855 437 8999
From Mexico and Other Countries +52 (998) 881 8879
contactus@pricetravel.com
www.facebook.com/us.pricetravel
Very bad miss behaviour with lady
Full sheet booking ke bad bhi कूड़े कचरे की तरह लोगो को ले जाते है please manage for safety
9 juin 2024
Avis spontané
Réponse de PriceTravel Holding
Thank you for contacting PriceTravel, Reenu. We will immediately assist you with the necessary follow-up. Please provide us with your locator number (confirmation number you received by email), phone number, and the email you used when making the reservation.
If you prefer, you can call us toll-free at +1 855 437 8999 option 2, so that one of our advisors can assist you personally.
We apologize in advance for any inconvenience this situation may have caused you. We are here to serve you.
Contact us
From USA/Canada +1 855 437 8999
From Mexico and Other Countries +52 (998) 881 8879
contactus@pricetravel.com
www.facebook.com/us.pricetravel
I had to stay a night in Los Angeles airport due to flight cancelled till 7am next day
I had to stay a night in Los Angeles airport hotel on May 15th 2024 at 10pm…
I used this site simply because of rate
They booked Friday May 17th
& charge more the I contract for
But most importantly WRONG date had to book a hotel
Called immediately gave the representative my name & confirmation # and explained
He put me on hold for very long time
I needed simply to cancel this reservation (May 17th 2024 Westin LAX as I am not even going to be in LA )as I am fly out today because my flight was delayed to Am
Very upsetting it was late & needed a hotel immediately all I heard was your recording
15 mai 2024
Avis spontané
Réponse de PriceTravel Holding
Dear customer,
We deeply apologize for the inconvenience and appreciate the information provided. We will immediately assist you with the necessary follow-up. Please provide us with your locator number (confirmation number you received by email), phone number, and the email you used when making the reservation.
If you prefer, you can call us toll-free at +1 855 437 8999 option 2, so that one of our advisors can assist you personally.
We apologize in advance for any inconvenience this situation may have caused you. We are here to serve you.
Contact us
From USA/Canada +1 855 437 8999
From Mexico and Other Countries +52 (998) 881 8879
contactus@pricetravel.com
www.facebook.com/us.pricetravel
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