Swift delivery but excessive packaging. Love your colourful logo but not needed on every item. Previous companies we've used, have not individually boxed every item, as you have with your label rol... Voir plus
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The reason for this rating is not to do with the Printer model GP-1324D that is perfectly ok. However, many of us have slim laptops with no CD/DVD drives, the printers user manual was on a CD that ca... Voir plus
L'entreprise a répondu
The website appeared to be offering a discount when entering a code which it said would be applied automatically at the checkout. This was not in evidence and when I tried to enter the code required... Voir plus
Although My parcel stuck in between couriers/freight companies with unknown 4PX and Yodel with two tracking numbers-no one knew where was my toner cartridges, I got replacement and 15% off for next pu... Voir plus
L'entreprise a répondu
3,7
Moyen
151 avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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Réponse de Printingsaver
Thank you for your opinion ;)
Regards
Always extremely helpful and efficient
11 février 2022
Réponse de Printingsaver
Hi
Thank you for your honest feedback :)
Best Regards
Réponse de Printingsaver
Thank you for your feedback!
Regards
Ordered some labels twice both times…
Ordered some labels twice both times got refunded . Never got a reson why the first time the second time i emailed them . They told me it was a technical error turns out they were out of stock.
22 janvier 2022
Réponse de Printingsaver
Hi,
We are very sorry for the inconvenience caused.
We are doing everything to ensure that such a situation never happens again. Best Regards
Réponse de Printingsaver
Thank you so much for the 5-star review! We are very happy that you are satisfied with our service!
Réponse de Printingsaver
Thank you so much for the 5-star review! We are very happy that you are satisfied with our service!
Réponse de Printingsaver
Thank you so much for the 5-star review! We are very happy that you are satisfied with our service!
i HAVE NOT RECEIVED MY ORDER
8 janvier 2022
Réponse de Printingsaver
Hi,
We are very sorry for the inconvenience caused.
Apparently there was some problem during the shipment.
I just fully refunded you. Once again we are very sorry for that inconvenience and we will make sure that such situation will not happen again.
Best Regards
Great prompt service
Great prompt service. Would 100% use again. Very competitive prices.
4 janvier 2022
Réponse de Printingsaver
Hello,
We are very happy to hear that!
Your opinion is very appreciated.
Kind Regards
My order has been cancelled
15 décembre 2021
Réponse de Printingsaver
Hi
We are very sorry that we had to cancel your order.
The reason of that is because our stock has run out.
Please accept our apologies in that matter.
Best Regards
Item never received
Item never received. Chased multiple times and we have been told that "I'm sorry, but we don't have control on the parcel now". We did pre alerted a few times that's something going wrong and after the week received a message about the lost parcel. We did ask for another despatch and a few days later another message was received about a "technical issue". In a matter of 2 weeks, we did run out of stock, which is generally received the next working day.
15 décembre 2021
Réponse de Printingsaver
Hi,
We are very sorry for the inconvenience caused.
Apparently there was some problem during the shipment.
As I can see your order is fully refunded.
Once again we are very sorry for that inconvenience and we will make sure that such situation will not happen again.
Best Regards
Let down TWICE! unreliable
I ordered from them twice and on both occasions they cancelled the order on the day it was due to be delivered. I’m both cases no reason was given and when running a business myself and needing supplies this is unacceptable. I will never order from them again. Too unreliable.
14 décembre 2021
Réponse de Printingsaver
Hi,
Thank you for your honest feedback.
We have just checked and that products are currently out of stock, we are sorry to hear that you did not receive any message from us.
We will do anything that we can to make sure same situation will not occur.
Once again we are very sorry for that inconvenience.
Best Regards
My order was cancelled for no apparent…
My order was cancelled for no apparent reason and no follow up
9 décembre 2021
Réponse de Printingsaver
Hi,
We are very sorry to hear that.
We have just checked and that products are currently out of stock, we are sorry to hear that you did not receive any message from us
We will do anything that we can to make sure same situation will not occur.
Once again we are very sorry for that inconvenience.
Best Regards
Réponse de Printingsaver
Hi,
We are very sorry for that situation.
We have just checked and that products are currently out of stock, we are sorry to hear that you did not receive any message from us
We will do anything that we can to make sure same situation will not occur.
Once again we are very sorry for that inconvenience.
Best Regards
Didn't have the product despite taking…
Didn't have the product despite taking my money and sending me email confirming my order. Had to email them to find out the item wasn't in stock. Then they asked for rating!?
15 novembre 2021
Réponse de Printingsaver
Hi, we are very sorry for that inconvenience. We will investigate that problem and do our best to find a solution so hopefully it will not happen again in future
Kind Regards
Excellent filter just as good as…
Excellent filter just as good as delonghis, quick delivery.
9 novembre 2021
Réponse de Printingsaver
Thank you for your honest feedback! It is very valuable for us! Much thanks.
Best Regards
You were not able to deliver my labels…
You were not able to deliver my labels and the advice emails went into my Junk so did not realise they weren’t coming.
6 novembre 2021
Réponse de Printingsaver
We are very sorry for any inconvenience caused. We are constantly trying to improve the quality of our services, every opinion is very valuable for us. Once again we are very sorry about that.
Delivery should have been on 22nd…
Delivery should have been on 22nd October and is now 3 November and not had a response from the site or DHL who are supposed to be delivering.
Following on from printsavers reply, to me I complained, they then stated the product would be sent out next day. It didn't arrive and 3 days later they told me there was an issue and the gave me a refund. But two weeks later I ended up buying from elsewhere for a similar price.
3 novembre 2021
Réponse de Printingsaver
Hi, we are very sorry for that inconvenience. We have just checked and we can see that your order is already fully refunded. Once again we are very sorry for that situation, we will do our best to prevent that kind of situations to happen in future.
excellent service 5*****
23 octobre 2021
Réponse de Printingsaver
Thank you so much for the 5-star review! We are very happy that you are satisfied with our service!
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