So easy and efficient. I just recently signed on to the club for free. I was having trouble receiving my product club through my salesperson as they keep changing what they sell me, etc. This was easy... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Amazing quality. Even my clients knotice a difference as they dont pull on the hair when removing them. And they are not as noisy when applying. . Nothing worse than listening to a Reynolds foil crun... Voir plus
L'entreprise a répondu
I LOVE this feather tint brush. It spreads the color perfect through every hair. It is firm enough for excellent blending. Other brushes have larger bristles which leave strands not covered. Some are... Voir plus
L'entreprise a répondu
Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you! I’ve be... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Product Club is the leader in hair color accessories offering everything a colorist needs to perform color services with the exception of the hair color itself! Product Club offers over 200 items for professional colorists including the largest selection of foil, gloves, capes, caps, and more. Product Club is committed to offering colorists the best possible tools for their profession. All of our products are designed based on salon research and are professionally packaged to meet the needs of today’s colorists.
Coordonnées de contact
28 Barretts Ave., 11742, Holtsville, Etats-Unis
- 800-308-3588
- info@productclub.com
- productclub.com
4,4
Excellent
193 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Product Club
Hello Susan,
Thank you so much for taking the time to leave us this amazing review. We hope you are enjoying all of your new products!
Réponse de Product Club
Hello Trisha!
Thank you for taking to time to leave us this positive feedback!
We appreciate you, and we hope you are enjoying your new products!!
Product Club is always great
Product Club is always great! The 5x8 extra light foils are the best!!! The color bottles are also the most comfortable to use.
22 mai 2025
Réponse de Product Club
Hello Jeffrey,
Thank you for this amazing feedback! We love hearing from our happy customers! We hope you are loving all your new products!
Thanks
Hi. I received my order yesterday. Thank you for getting them to me. I can’t get them locally anymore so I am glad that I am able to go directly to you. The only negative thing I can say is I wish it was a little easier to track my order.
17 mai 2025
Réponse de Product Club
Hello Gaiola,
Thank you for taking the time to leave us this feedback. We do hope that you are enjoying your new products, and we are happy that we were able to supply them to you!
I do apologize that you had some trouble tracking your order. Please know that you can always call customer service for assistance with this. We take your feedback very seriously and will work on making this easier for the future.
If there is anything that we can help you with, please do not hesitate to reach out.
Thank You!
I ordered caps and gloves
I ordered caps and gloves. Instead I irecrived caps and foils. Six boxes of foils!
6 mai 2025
Réponse de Product Club
Hello Anthony,
I do apologize for this inconvenience. After some investigation, it appears that the shipping label for your package was put on the incorrect box.
Please keep the foil that you received as our apology. A new order of gloves will be leaving our warehouse for you today. I just left you a voicemail with this information as well.
Again, I do apologize for this error. If you have any questions please call us at 1-800-308-3588.
Thank You.
Réponse de Product Club
Hello Heather,
Thank you for taking the time to leave us this great feedback!
We hope that you are enjoying your new gloves!
The website was easy to use
The website was easy to use. The item was shipped on time.
23 février 2025
Réponse de Product Club
Hello Darlene!
Thank you for leaving us this great feedback! I am happy to hear that you had a good experience with ProductClub.com!
Enjoy your new items!!
Réponse de Product Club
Hello Makaila,
Thank you for leaving us this wonderful feedback!
We are so happy to hear that you are loving your new products!
Always fast and prompt delivery
Always fast and prompt delivery. So much better to buy my supplies, for the salon, directly from Product Club than my distributor most of the time.
15 février 2025
Réponse de Product Club
Hello Zee,
Thank you so much for the fantastic feedback!
We love hearing that our customers are happy!
Enjoy all of your new products!!
I have asked for a refund on this…
I have asked for a refund on this product. The wrong item was sent to me. I cannot get the shipping information to me when they said they would email it.
7 février 2025
Réponse de Product Club
Hello Jennifer,
I want to sincerely apologize for the inconvenience that you have experienced.
Upon reviewing your account, I can confirm that a return ticket was created for your order. That ticket number is 17719. Our Returns Department reached out to you on Monday the 17th with instructions on how to send these items back to us so we can begin working on your refund. To ensure you have the information you need, I will be resending that email to you immediately.
If you require any further assistance or have additional questions, please do not hesitate to contact us directly at 1-800-308-3588. We are here to help and resolve this matter.
We truly value your business and appreciate your understanding.
I really like your products
I really like your products, so far I have been pleased with it
16 janvier 2025
Réponse de Product Club
Hello Maria,
Thank you for taking the time to leave us this wonderful feedback! We appreciate it!
We hope you are enjoying all of your new products!!
Réponse de Product Club
Hello Marisa!
Thank you for taking the time to leave us this great feedback!
We love hearing that you are enjoying your new foils!
We love happy customers!
Went to a hair show and you gave me a…A thank you and great prices
Went to a hair show and you gave me a gift bag. As a thank you, I bought some items from your site. Affordable!
3 décembre 2024
Réponse de Product Club
Hello Nanette!
Thank you for taking the time to leave us this great feedback.
We truly appreciate your business!
Réponse de Product Club
Hello Nicole!
Thank you for leaving such awesome feedback about our gloves!
I hope you are enjoying your new products!
Website is user friendly
Website is user friendly! I found what I needed and received my order in a timely manner!
27 novembre 2024
Réponse de Product Club
Hello Claire!
Thank you for leaving us such wonderful feedback.
I am happy you had a great experience on our website! I hope you are enjoying all of your new products!!
Placing an order was easy and quick…
Placing an order was easy and quick shipping was great.
24 octobre 2024
Réponse de Product Club
Hello Sharon,
Thank you so much for leaving such great feedback! We really appreciate it! We hope you are enjoying your new products!!
Everything was great
30 octobre 2024
Réponse de Product Club
Hello Johan,
Thank you so much for taking the time to leave us this wonderful feedback! We hope you are enjoying your new products!
I just like what your company has for…
I just like what your company has for stylists to use!
25 octobre 2024
Réponse de Product Club
Hello Rolf,
Thank you for taking the time to leave us this great feedback.
We love our customers, and we hope you are enjoying all of your new products!
disposable capes
I ordered the disposable capes ,they are a great quality and so easy to use . They arrived on time without any issues. Happy customer and will continue to order from Product Club
8 octobre 2024
Réponse de Product Club
Hello Sara,
Thank you so much for leaving this feedback on our disposable capes! We are so happy to hear that you love them.
We are pleased with all of the products…
We are pleased with all of the products we order from you thank you so much
17 octobre 2024
Réponse de Product Club
Hello Diane,
Thank you for leaving us this great feedback!
I hope that you are enjoying all of your new products!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.