Project Heating Solutions Avis 

603
•
TrustScore 4.5 sur 5

4,6

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Noté 5 sur 5 étoiles

We had solar panels and batteries fitted in July. The whole experience was great from start to finish. We got a quote and once we agreed to go ahead the equipment was installed within a week. All t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've just had my yearly boiler and heat pump service provided by Project Heating Solutions. My first appointment had to be cancelled a week before it was due because of staff illness but I was able... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We recently had a heatpump fitted and are very pleased with it so far. The installers turned up on time and worked well, fitting in around us as it was a whole day's work, followed by half a day the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Decided to have an air source heat pump installed at the beginning of the year (2026). Obtained quotes from several companies. PHS were by far the best in price and the professional and speedy way all... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de chauffage
  2. aussi dans
  3. Environnement et ressources naturelles renouvelables
  4. Fournisseur d'énergie
  5. Fournisseur d'équipements de chauffage
  6. Société d'énergie solaire

Écrit par l'entreprise

Project Heating Solutions (PHS) are the UK’s Trusted Renewables Partner, working with businesses and homeowners across the UK to design and install Air Source Heat Pumps, Solar PV, Battery Storage, EV Chargers and more. Based in Doncaster, South Yorkshire, PHS serve homeowners and businesses across the UK.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

603 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(603)

52 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

very accommodating and altered my order…

very accommodating and altered my order to suit the new circumstances and placed everything just were I wanted. They even pointed a error with the roof tiles made by the roofers

15 août 2023
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Réponse de Project Heating Solutions

Thank you for taking the time to leave us a review Mr Evetts. It's very much appreciated!

Noté 5 sur 5 étoiles

first they were on time second they…

first they were on time second they were extremley polite wasted no time cleaned up after themselves started at 8am finnished 10.30 brilliant

1 août 2023
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Réponse de Project Heating Solutions

Thank you for taking the time to leave us a review. It's appreciated!

Noté 5 sur 5 étoiles

PHS solar panel installation

The initial sales info, the follow up technical brief, were detailed and not pushy. No up front fees, until the entire job was completed.
Installation of the 8 new panels plus new inverter was carried out efficiently. The App provides detailed information on our electric usage, excellent!!
The tech support, from the office is very good.
Project Heating Solutions is worth looking into.

1 août 2023
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Réponse de Project Heating Solutions

Thank you for taking the time to leave us such a lovely review. It's appreciated!

Noté 5 sur 5 étoiles

Top crew

Loved the no pushy salesmen bit.Pay when the jobs finished which was good.Everything went like clockwork.Great team,two plumbers and two electrians.Completed the job in 12 hours,and cleaned up after them.
I would recommend this outfit 100%. Great team.

26 juillet 2023
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Réponse de Project Heating Solutions

Thank you for such a lovely review. So pleased your happy with your installation.

Noté 5 sur 5 étoiles

Courteous attention to detail from start to finish

From first contact to final installation, PHS have been helpful, courteous and efficient. Nothing has been too much trouble; all, and any, questions have been answered honestly. Very impressed with the service.

26 juillet 2023
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Réponse de Project Heating Solutions

Thank you very much for leaving such a lovely review. Its much appreciated!

Noté 5 sur 5 étoiles

Solar Panel Installation

Excellent service

1 août 2023
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Réponse de Project Heating Solutions

Thank you for taking the time to leave us a review, it's appreciated!

Noté 5 sur 5 étoiles

Quick, easy and professional

From the day I requested a quote, to the quick call received, speedy booking of the sales rep visit, follow up calls and booking of the design technician,to the actual install day, everything was smooth, professional and easy to understand. I would recommend PHS to anyone that wants to access a high quality service, great prices and extremely helpful staff.
Very pleased with the communication, help and actual products received from PHS.

28 juillet 2023
Avis spontané
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Réponse de Project Heating Solutions

Thank you very much for taking the time to leave such a lovely review. So pleased you had such a positive experience.

Noté 5 sur 5 étoiles

Excellent service

Great company,excellent installation. All went like clockwork and they cleaned up after.
Would recommend ,excellent service.

20 juillet 2023
Avis spontané
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Réponse de Project Heating Solutions

Thank you for taking the time to leave a review, it's much appreciated.

Noté 5 sur 5 étoiles

Quality work

Right from the start, it was a great experience. The sales team knew what was needed, the solution design was explained very well, and we were happy with the number of Solar panels required for future-proofing. An experienced engineer carried out another survey before the installation; absolutely excellent quality there too. Installation was done smoothly and perfectly. Post-sales service is excellent. The support and account team was in touch and guided us on how to use the App and what happens next with the completion documents. It's been just over a month, and we can already see the difference in the bill. The true test of the Solar Panels will be in the winter months with Ambient sunlight.

We highly recommend Project Heating Solutions for Solar Panels.

6 juin 2023
Avis spontané
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Réponse de Project Heating Solutions

Thank you very much for your review, it's very much appreciated. We are very pleased you are seeing the benefits from having solar panels installed.

Noté 5 sur 5 étoiles

I would like to thank the first team of…

I would like to thank the first team of guys that came on time and did the radiators and prep system for the good work and cleaning up after them selves and reminding of the next stages the second team the next day came on time and did the electrices they told me what was going to be done and got on with the work i would like to than
k i will recommend to family and friends
Christine from derby

11 juillet 2023
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Réponse de Project Heating Solutions

Thank you Christine for your review and recognition of the good work & communication from our engineers, this will be passed onto them.

Noté 4 sur 5 étoiles

The survey team needed to do better as…

The survey team needed to do better as on the day of fitting .2 radiators were not the correct size .these we changed quickly and install team did a great job .the management team need to have better communication with the customer and install team fir up to date info but aside from that the system is working well

4 juillet 2023
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Réponse de Project Heating Solutions

Mr Diaz thank you for taking the time to leave us a review. Apologies that there was an issue with the size of your radiators but pleased it was resolved quickly for you. Your comments about better communication have been taken on board.

Noté 5 sur 5 étoiles

Very good solar panel installation

Solar panels were fitted 6 days ago and we have found all Project Heating Solutions staff very pleasant, professional, knowledgable and efficient, from Arlo, the Sales Rep, Dan the Surveyor, all the fitters, Michael on the helpline and Kika in the office.
The app seems to have more info than we'll ever need, day to day, but appears easy to use - we are still learning what it's telling us though and it has been easy to get through to Michael on the helpline.

11 juillet 2023
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Réponse de Project Heating Solutions

Thank you Mrs Bennett for taking the time to leave such a lovely review and naming specific staff members. This will be shared with them all. So pleased your happy with your installation.

Noté 5 sur 5 étoiles

Well planned

Well planned, quick, responsive and well installed. A good experience

3 juillet 2023
Avis spontané
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Réponse de Project Heating Solutions

Many thanks for taking the time to leave us a review, it's really appreciated!

Noté 4 sur 5 étoiles

Everything from start to completion…

Everything from start to completion followed the sequence which was outlined in detail by Project Heating Solutions. Everything is working well and we are pleased with the outcome. In the main the solar panels were fitted with little mess and some tidying. There were however boxes left in the loft which we have to remove. Telephone support is excellent. Over all a very positive experience.

22 juin 2023
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Réponse de Project Heating Solutions

Thank you so much for taking the time to leave us a lovely review. So pleased your overall experience was a positive one. Apologies for the boxes being left in your loft.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service
Good price
Nice friendly staff five star from me

23 juin 2023
Avis spontané
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Réponse de Project Heating Solutions

Thank you so much for taking the time to leave us a review.....it's much appreciated!

Noté 1 sur 5 étoiles

DISHONEST PHS

I wrote a negative but honest review of these on here in recent weeks but was contacted by the rep who claimed he had been on holiday and they had messed up a lot of his jobs, felt sorry for him so with some adjustment I decided to go ahead with a new install date which was emailed to me with the amended price. Rang day before install to book the install that was already booked in! also she quoted a higher price, when I corrected her re the email details she said she would get back to me, guess what? she never did, I then rang the following day to see what was happening and told the person dealing with it was busy but would ring back in 5 minutes, surprise surprise never did. These are a dishonest, unreliable bunch of muppets that have no understanding of the word SERVICE, even the reps phone isn't responsive, he's either embarrassed or found a proper job AVOID AVOID AVOID

28 juin 2023
Avis spontané
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Réponse de Project Heating Solutions

Hello Mr Frost, we thank you for taking the time to leave us your review and take on board your comments that in turn will help us to improve our services we provide.

Noté 5 sur 5 étoiles

Install of solar and ait to water heating.

I would recommend this company to anyone whom is interested as they conducted this transaction with the utmost professionalism and speed.

26 juin 2023
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Réponse de Project Heating Solutions

Thank you for taking the time to leave us a lovely review. We are happy that you are impressed with our efficiency. Please don't hesitate to contact us if you have any questions or queries.

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