I was kept up to date on my order, which arrived very well packaged. I really enjoyed the pasties, full of flavour and great pastry. Once we've eaten some more and made room in the freezer I'll be try... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered 4 medium sized pasties , very quickly delivery , and packed perfectly.Baked the first in the oven , then the second in the Ninja air fryer, bake setting 180 degrees for 30 minutes. The taste a... Voir plus
L'entreprise a répondu
Superb service from ordering on website through to delivery. Pasties arrived on time and in good condition. This is our second order and both have been excellent in terms of value and taste! Our pr... Voir plus
L'entreprise a répondu
I've bought from Proper pasties several times now, and each time they are consistant in size and flavour and just how an Oggie should be. And as they come in three sizes the world is your pasty oyste... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store
Coordonnées de contact
Royaume-Uni
- sales@properpasty.co.uk
- properpasty.co.uk
4,7
Excellent
2 k avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Proper Pasty Company Ltd
Hi Mrs Dean,
Thank you for your feedback!
We’re really pleased to hear everything went well and that the delivery was excellent.
We appreciate your support!
Kind regards,
The Proper Pasty Company
Packaging and delivery good
Packaging and delivery good. A little more meat in the Cornish pasty variety would give you 5 stars
27 avril 2026
Réponse de Proper Pasty Company Ltd
Hi Michele,
Thank you for your feedback!
We’re glad to hear you were happy with the packaging and delivery. We appreciate your comments on the filling — our Traditional Cornish pasties follow a set recipe, but we understand preferences can vary and will pass this on to the team.
Thanks again for taking the time to share your thoughts!
Warm regards,
The Proper Pasty Company
Réponse de Proper Pasty Company Ltd
Hi Karen,
Thank you for your lovely feedback!
We’re really pleased to hear you found the delivery quick, the quality good, and the pasties tasty.
We appreciate your support!
Kind regards,
The Proper Pasty Company
Quick and efficient delivery and first…
Quick and efficient delivery and first class products
27 avril 2026
Réponse de Proper Pasty Company Ltd
Hi Steve,
Thank you for your kind feedback!
We’re really pleased to hear you were happy with the delivery and the products.
We appreciate your support!
Kind regards,
The Proper Pasty Company
Very tasty.
27 avril 2026
Réponse de Proper Pasty Company Ltd
Hi Cyrus,
Thank you for your kind feedback!
We’re really pleased to hear you were happy with the products.
We appreciate your support!
Kind regards,
The Proper Pasty Company
Very good experience
Very good experience, well packed and delivered on time. The pasties are very tasty, have ordered before and will be ordering again soon. The sausage rolls are also delicious and the cream teas.
27 avril 2026
Réponse de Proper Pasty Company Ltd
Hi Joy,
Thank you so much for your lovely feedback!
We’re delighted to hear you’ve had another great experience with us — from the packaging and delivery to the pasties, sausage rolls, and cream teas.
It’s great to have you back again, and we look forward to your next order!
Kind regards,
The Proper Pasty Company
The taste of the ingredients and the…
The taste of the ingredients and the pastry is beautiful in the original ones and the vegetarian one is lovely too and the sausage rolls veg .
Pure quality 👌. David Scotland 👁 🙏👁
UK.
1 mai 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi David,
Thank you so much for your lovely feedback, David!
We’re really pleased to hear you’re enjoying both the original and vegetarian options, as well as the sausage rolls — great to know they’re all hitting the mark.
“Pure quality” means a lot to us — thanks again for your support!
Kind regards,
The Proper Pasty Company
What's not to Love
So simple to order, I had the 8 Steak and Gravy pasties and 4 large sausage rolls. Arrived exactly as requested, all still frozen. Simple to cook and simply delicious. Lovely pastry and packed filling. I'm hooked and would highly recommend this company for both service and excellent produce. Thank you
28 avril 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Sarah,
Thank you so much for your fantastic feedback!
We’re delighted to hear you found the ordering simple and that everything arrived exactly as requested and still frozen. Great to know you enjoyed the steak & gravy pasties and sausage rolls — sounds like a perfect choice!
“Hooked” is exactly what we like to hear! Thanks again for the recommendation and your support.
Warm regards,
The Proper Pasty Company
Very tasty Cornish pasties
Very tasty Cornish pasties. Best I've tried - and I've tried quite a few! Extremely well seasoned, just right. Gorgeous smell out of the oven. Good fillings and very morish.
Excellent company to deal with. I ordered just before 1pm and the pasties arrived the very next day. Well packed and insulated.
28 avril 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Terry,
Thank you so much for your fantastic feedback!
We’re thrilled to hear you rate them as the best you’ve tried —especially with such high praise for the seasoning and flavour!
Great to know the delivery and packaging hit the mark too. Really appreciate your support and kind words!
Kind regards,
The Proper Pasty Company
Delicious product
Delicious product, cannot be bettered.
Delivered on time as agreed.
Highly recommended.
28 avril 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Bob,
Thank you so much for your kind words!
We’re delighted to hear you enjoyed the pasties and that everything arrived on time as expected.
We really appreciate the recommendation!
Kind regards,
The Proper Pasty Company
Got them for a birthday gift
Got them for a birthday gift . Arrived when expected and were really appreciated. Lovely pastries.
24 avril 2026
Réponse de Proper Pasty Company Ltd
Hi Jackie,
Thank you so much for your kind feedback.
I’m delighted to hear that your gift arrived on time and was so well received. It’s wonderful to know the pasties were enjoyed!
We really appreciate you taking the time to let us know, and we hope to be able to help again in the future.
Kind regards,
The Proper Pasty Company
Delivered on time and the courier was…
Delivered on time and the courier was helpful putting parcel in the kitchen for me excellent
24 avril 2026
Réponse de Proper Pasty Company Ltd
Hi Paul,
Thank you very much for your kind feedback.
I’m delighted to hear that your delivery arrived on time and that the courier was helpful in placing the parcel in your kitchen for you. It’s always great to know when both our products and delivery service meet expectations.
We really appreciate you taking the time to share your experience and hope to serve you again soon.
Kind regards,
The Proper Pasty Company
I ordered 2 separate hampers for my two…
I ordered 2 separate hampers for my two sons One to cheer up the Family after having to make the heartbreaking decision to have their very precious dog put to sleep.
My other son and his partner had birthdays very close together
Both enjoyed their treat and ordering and delivery was excellent Well done
24 avril 2026
Réponse de Proper Pasty Company Ltd
Hi Mrs Walker,
Thank you so much for your thoughtful message.
We're very sorry to hear about your family’s loss – that must have been incredibly difficult. We're glad to hear the hamper brought a little comfort during such a sad time.
It’s also lovely to know your other son and his partner enjoyed their birthday treats, and that everything arrived smoothly.
We really appreciate you choosing us for such meaningful occasions, and thank you again for your kind words.
Kind regards,
The Proper Pasty Company
Easy to order
Easy to order, arrived promptly and well packed, brilliant service. Thank you
24 avril 2026
Réponse de Proper Pasty Company Ltd
Hi Valerie,
Thank you very much for your kind feedback.
I’m delighted to hear that you found the ordering process easy and that your delivery arrived promptly and well packed. It’s great to know you were happy with the service.
We really appreciate you taking the time to share your experience and hope to serve you again soon.
Kind regards,
The Proper Pasty Company
Great pasties and super fast delivery
Great pasties and super fast delivery, highly recommend 👍
24 avril 2026
Réponse de Proper Pasty Company Ltd
Hi Keith,
Thank you so much for your kind feedback.
I’m delighted to hear you enjoyed the pasties and were pleased with the speedy delivery. Your recommendation really means a lot to us.
We truly appreciate you taking the time to share your experience and hope to serve you again soon.
Kind regards,
The Proper Pasty Company
A fantastic service from ordering to…
A fantastic service from ordering to delivery. Gives me a taste of my childhood where I grew up in Cornwall.
Carnt beat a proper cornish pasty. I always order from this company
24 avril 2026
Réponse de Proper Pasty Company Ltd
Hi Sarah,
Thank you so much for your wonderful feedback.
It’s lovely to hear that our pasties bring back memories of your childhood in Cornwall—there’s nothing quite like a proper Cornish pasty! We’re truly grateful for your continued support and loyalty.
We really appreciate you taking the time to share this, and we look forward to sending you many more in the future.
Kind regards,
The Proper Pasty Company
compared from coughlans Greg's the…
compared from coughlans Greg's the filling r brimmed 2 the top with proper pasties with coughing they don't and u do different varieties this is y
24 avril 2026
Réponse de Proper Pasty Company Ltd
Hi Stephen,
Thank you for your feedback.
I’m really pleased to hear that you’re enjoying our pasties and that you’ve noticed the generous fillings and variety we offer. It’s something we take great pride in, so your comments are very much appreciated.
Thank you again for taking the time to share your thoughts, and we hope to continue providing pasties you enjoy.
Kind regards,
The Proper Pasty Company
The experience is fine
The experience is fine, but notice the pasties are getting smaller
Never asked about any discounts so that has been removed
24 avril 2026
Réponse de Proper Pasty Company Ltd
Hi Mr Wood,
Thanks for getting in touch.
I’ve checked our records and I’m unable to see any previous correspondence or note relating to a 10% discount being issued or promised. Could you let me know a bit more about this — for example when it was offered or what it related to?
Once I have that information, I’ll be happy to look into it further for you. Please email to sales@properpasty.co.uk
Kind regards,
The Proper Pasty Company
Crackin' Pasties Gromit!
I've bought from Proper pasties several times now, and each time they are consistant in size and flavour and just how an Oggie should be. And as they come in three sizes the world is your pasty oyster, so to speak. Haven't tried any of the other flavours as yet, but the traditional ones are fantastic.
We just love 'em!
24 avril 2026
Réponse de Proper Pasty Company Ltd
Hi Robin,
Thank you so much for your lovely feedback!
We’re delighted to hear you’ve been enjoying the Traditional pasties and that they’ve been consistently hitting the mark — just how an oggie should be!
Love the “pasty oyster” comment too. If you ever feel like branching out, there are plenty of flavours to explore — but we’re glad the classics are doing the job perfectly.
Thanks again for your continued support!
Kind regards,
The Proper Pasty Company
Réponse de Proper Pasty Company Ltd
Hi Chris,
Thanks for your feedback!
Interesting observation — sometimes the larger ones can seem more flavourful just due to the filling-to-pastry ratio. Glad you’re enjoying them either way!
Kind regards,
The Proper Pasty Company
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.