Prosper Avis 

441
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Exactly what I was looking for. Low / no cost investment. Good panel of funds available. Selection from their fund market was comprehensive enough for me. Transferred SIPP and opened ISA with them. Tr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Probably the best customer service experience I've had. I had issues due to my own fault and Prosper went above and beyond. Thank you once again for assisting.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Not only the platform is free but they also reimburse fund fees for quite a few (31 if I remember correctly). They do not trade shares/gilts/bonds and collect fees for the other funds though.

L'entreprise a répondu

Noté 3 sur 5 étoiles

Almost a week carrying out further checks whilst trying to open a simple savings account after providing Driving Licence, Selfie and linking my HSBC account via Open Banking. Zero customer support t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Conseil en investissement
  2. Service de finances alternatives

Écrit par l'entreprise

Prosper was founded to bring More for You by maximising our members’ potential wealth. We provide pensions, investments (both public and private) and savings accounts that have clear charges. And we keep them low. With Prosper’s flexible Stocks and Shares ISA, you get: No platform or transfer fees Refunded fund fees on over 30 top ETFs (BlackRock, Vanguard and more) Real human support when you need it Our pensions (Self Invested Pension Plans) are also free to open and free to fund. We charge no platform or transfer fees to move your existing pensions or ISAs to Prosper. We have market beating cash savings rates on fixed, easy access and notice accounts and again, we take the absolute least possible interest for ourselves that we can so that we can pass on as much value to you as possible. Recently we have brought our members private markets funds and we intend to much more in the app to bring private markets to our sophisticated investors with a simple interface. Our members benefit from zero fee access on 30 index funds from the world's leading asset managers, zero platform fees and zero transaction fees. In the future, we will charge members a fair platform fee and low, fair and transparent fees for any other investment products we think represent great value. Prosper founder and CEO Nick Perrett and Chairman Ricky Knox have previously worked together building Tandem Bank. The company is backed by the founders of Monzo, Capital One and Admiral and other leaders in financial services.

More for you

Écrit par l'entreprise

Maximise your potential wealth
We are committed to keeping more of our members' money for them and making the most growth we can in the time that they save and invest with Prosper. We are a generous business in a very greedy category.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

441 avis

5 étoiles
4 étoiles
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1 étoile

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4,5

Tous les avis

(441)

283 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It was effortless to set up my cash…

It was effortless to set up my cash ISA. It was the best rate I could find and I transferred over. Smooth and easy. I can't fault them.

1 avril 2026
Avis spontané
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Réponse de Prosper

You can't fault us - that's what we like to hear! Thank you so much, Siyo. We're really pleased the transfer and setup felt effortless and that our rates stood out from the crowd. We'll do our best to keep it that way. Thanks for choosing Prosper!

Noté 5 sur 5 étoiles

Happy experience

Easy to open and account. Good interest rates

2 avril 2026
Avis spontané
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Réponse de Prosper

Thank you so much for the 5 stars, Julia!

Noté 5 sur 5 étoiles

Smooth onboarding

Smooth onboarding, good customer experience and great investment and interest rates for savers. Easy to use app.

4 avril 2026
Avis spontané
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Réponse de Prosper

Thank you for the brilliant review, Humphrey! Smooth onboarding and a great customer experience is exactly what we strive for, so it's really lovely to hear that landed for you. Glad the app and rates are hitting the mark, too.

Noté 5 sur 5 étoiles

Literally a hidden treasure

Literally a hidden treasure. A company I'd never heard of offering just what I was looking for with an amazing interest rate. Application was straightforward even for me! Extremely happy and highly recommend.

6 avril 2026
Avis spontané
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Réponse de Prosper

Hidden treasure - we absolutely love that! Thank you so much for this wonderful review, Nick. We may not be the biggest name on the high street yet, but we're working hard to change that, and reviews like yours mean the world to us. So glad the application felt manageable and that our rates hit the spot. We really appreciate the recommendation!

Noté 5 sur 5 étoiles

The best interest rate available!

Im happy investing my money into a Prosper Isa account. At this time its got the best available rates.

3 avril 2026
Avis spontané
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Réponse de Prosper

Thank you so much, David! We're really glad our rates caught your eye and that you've chosen Prosper to grow your money.

Noté 5 sur 5 étoiles

Excellent

Excellent. Couldn't have been simpler or quicker.

12 avril 2026
Avis spontané
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Réponse de Prosper

Thank you for the 5-star review, Sarah!

Noté 5 sur 5 étoiles

I’ve not been with Prosper long but…

I’ve not been with Prosper long but compared to other online applications/setting up account and transfers, I was highly impressed with the ease of app, systems and immediate notifications. I’d previously tried to open accts with others and found Prosper’s to be 100% better

3 avril 2026
Avis spontané
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Réponse de Prosper

Thank you so much for the kind words! We know how clunky some of these processes can be across the board, so we've worked hard to make sure Prosper feels different. It's wonderful to hear that came through so clearly for you. You're still early in your journey with us and we can't wait to keep impressing you. Welcome to Prosper!

Noté 5 sur 5 étoiles

Highly recommend

Seen on Money Saving Expert website offering great rates in this current market, easy process opened account in no time and a great app too.

3 avril 2026
Avis spontané
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Réponse de Prosper

What a great recommendation, John! We're thrilled Martin's community pointed you our way, and really glad the account opening process and app have impressed. We work hard to make sure our rates stay competitive so it's brilliant to hear that's what brought you to us. Thank for the review!

Noté 5 sur 5 étoiles

Very easy to set up the account using…

Very easy to set up the account using the app. I couldn’t link to my bank account initially as it was not supported. But helpline over Easter holidays told me to send a bank statement (redacted as appropriate). I was notified quickly that everything was set up ready for funds transfer which was again really easy. All sorted, thank you.

10 avril 2026
Avis spontané
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Réponse de Prosper

Thank you so much for the great feedback, Jermima! We're really glad the team were on hand over Easter to help you find a way through the bank linking issue. It's great to know that didn't stand in the way for long. We're always working to support more banks, so hopefully that process will get even smoother over time. Really pleased everything came together so easily in the end. Welcome to Prosper!

Noté 5 sur 5 étoiles

Easy to open new account and ISA.

Self and partner opened Cash ISA’s last week. Process was quite straightforward, had to confirm identity with passport/driving licence and selfie. No issues. Confirmation came through within 24hours and it was easy to transfer money into the wallet and thence to the ISA. Had one little query which was responded to promptly by email. Happy so far.

6 avril 2026
Avis spontané
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Réponse de Prosper

What a wonderful review - thank you so much, Roger! It's brilliant to hear that both you and your partner found the process smooth from start to finish. We know identity verification adds a step but it's so important for keeping your money safe, so we're glad it was painless. Really pleased your query was picked up quickly, too. Welcome to Prosper, both of you!

Noté 1 sur 5 étoiles

Communication and cash transfer issues

I tried to open an ISA account and transferred cash. The app was switched off and I could neither open the ISA or transfer my money back out. I have registered a complaint but my email or my complaint has not been acknowledged.

4 avril 2026
Avis spontané
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Réponse de Prosper

We're really sorry to hear about the difficulties you've experienced at arguably the busiest time of the tax year, Karen. We'd really like to look into this for you personally. Please do reach out to our support team directly at support@prosper.co.uk and we'll make sure your complaint is picked up and handled as a priority. Thank you for your patience.

Noté 5 sur 5 étoiles

My research took me to Prosper as one…

My research took me to Prosper as one of the best paying flexible ISAs. It was quite easy to download their App and add funds. I’m now awaiting my interest in the future.

8 avril 2026
Avis spontané
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Réponse de Prosper

Appreciate you doing your research, Russell - we're delighted it led you to us! Great to hear the app download and funding process felt nice and easy. Welcome to Prosper!

Noté 5 sur 5 étoiles

Straightforward app and deposits

Straightforward app. Good communication. Quick notification of money deposited and decent interest rate.

8 avril 2026
Avis spontané
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Réponse de Prosper

Thank you for the fantastic review, Stephen! Really pleased to hear the app is feeling straightforward and that our communications are hitting the mark.

Noté 5 sur 5 étoiles

Easy to open the account

Easy to open the account, but a bit longwinded (security orientated means I should be safe from frauds).

7 avril 2026
Avis spontané
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Réponse de Prosper

Thank you for the 5 stars, Howard! We're glad the account opening process felt straightforward. As you say, we do take security very seriously, and while those extra steps might add a little time, they're there to make sure your money stays protected. Thanks for bearing with us on that!

Noté 4 sur 5 étoiles

Pretty smooth operation

As I remember it the process of opening and funding was quite straightforward forward. In fact funding was most instantaneous which was wonderful.

I do have a ISA in another institute but this is where prosper lost a point. Transfer in not available currently apparently .

9 avril 2026
Avis spontané
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Réponse de Prosper

Thank you for the great feedback, Frank! Really glad to hear the opening and funding process felt smooth and quick. On the transfer point, we do actually support transfers in for our Stocks & Shares ISA. While we don't do so for our Cash ISA yet, we want you to know that it's something we're actively working on. We hope to have some good news on that front before too long!

Noté 5 sur 5 étoiles

Winner winner chicken dinner!

Quick, clear and helpful guidance from Nick Perrett down to the app based customer service, *really* free (they refund some funds fees, no platform or transaction fees) and they offer employer contributions!
I've been so happy with my experience that on top of using their platform and services extensively, I've also invested in to the company via crowdcube.

12 avril 2026
Avis spontané
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Réponse de Prosper

We love this - thank you, Michael! It's wonderful to hear that everything has come together so well for you, from Nick's guidance through to the app experience. We're really proud of our fee structure so it means a lot to know that's made a real difference. Thank you for your support, it really does mean the world to us!

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