I reached out to Public Good with a question on a Sunday. Not expecting any response for a few days, I was happily surprised when a response came in a few hrs. Margot answered rapidly & clearly. Sh... Voir plus
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Lisez les avis des autres
We’ve use Public Goods products for our Airbnb for years, and absolutely love them! The packaging is simple and beautiful, the products are great quality, and the refillable options make it easy to ke... Voir plus
I really do enjoy Public Goods products, they are clean safe and well priced. The membership fee is more than manageable and have been a repeat customer for years. Recently I had to cancel as I have n... Voir plus
I had a problem with a product I ordered less than 6 months ago. It was resolved in a very timely and professional manner and to my complete satisfaction. I try to be pretty selective with my purchas... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Making healthy, affordable, premium products with no middlemen or retail markup.
Coordonnées de contact
85 Delancey St, 10002, New York , Etats-Unis
- 877-414-4150
- service@publicgoods.com
- publicgoods.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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They were very kind and explained what…
They were very kind and explained what had happened to my order and offered to ship my back ordered item at no cost to me!
Great Products, Support Team and Worth It!
I really do enjoy Public Goods products, they are clean safe and well priced. The membership fee is more than manageable and have been a repeat customer for years. Recently I had to cancel as I have not been purchasing as much and thier customer support team was top notch, they were kind, understanding and helped me to cancel without issue and quickly. I would recommend this company to anyone.
Great company, great customer service
I've been with Public Goods since 2019. Public Goods has always had good products and good customer service. I have no complaints with them. Recently I lost access to my account and Margot did an amazing job at helping me recover my account.
quick response and my total satisfaction
quick response and my total satisfaction
Got immediately feedback and results.
Immediate response and fixed my issue :)
I wanted to end my subscription and it…
I wanted to end my subscription and it happened.
The representative confirmed what had…
The representative confirmed what had happened and informed me of the additional shipment.
Valuable customer service
I made a mistake in my order, ordering the wrong size of an item. They did not have to extend the courtesy of sending me the item that I intended to order, but they did. That earns a lot of respect when other vendors would rather not.
shampoo & conditioner
If you loved the original shampoo and conditioner you could be very disappointed in the newer, reformulated shampoo and conditioner. I am so disappointed.
Customer service was fast replying
Customer service was fast replying, and following my request very quick
By issuing the refund, got results within less than 24 hours, special thank to Dhee for the help
fast and complete!
I love Public Goods. 👍⭐️⭐️⭐️⭐️⭐️
Margo is very smart, nice and helpful. I love Public Goods. Always the best of the best. 👌🌟😇🙏🏻
Thank you so much.
Dhee replied quickly and resolved my…
Dhee replied quickly and resolved my issue so promptly. I really appreciate how fast and kindly they handled everything—it meant a lot.
Pretty fast response to my problems and…
Pretty fast response to my problems and offered a solution although not entirely the solution I wanted. It seems that quality control is a little lacking.
Great customer service
Dhee from customer service handled an issue I had very swiftly and professionally, with kindness. Thank you!
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