Customer service was very friendly. Since it seems to be more difficult every day to find great customer service, I have them atop rating, which they deserve!
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Lisez les avis des autres
This site should be taken down. It goes to great lengths to pose as a government site, which is illegal. They make the application process tedious to build trust, as it closely mimics the speed of gov... Voir plus
L'entreprise a répondu
I could not find the record I was searching for and then found out a charge was on my account I had no idea that I authorized. I contacted support and they very promptly explained the issue and listen... Voir plus
I was tryimg to reach Medina County records in Ohio and their website pushed into the public register after submitting all the info guaranteeing that I could get the unofficial record of a wedding th... Voir plus
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Emily and luke helped me very quickly…
Emily and luke helped me very quickly great people 👏
Nathan was very helpful and know how to…
Nathan was very helpful and know how to help me with what I needed! I had great service!
i didn't read the fine print, report didn't include the name i searched
i didn't read the fine print, i thought i was paying 1.00 for a single report - however, got charged 1.00 + 35.00 for a subscription that i didn't want or need. also... my search was for a person's name that was not included on the report when the results were returned - i was led to believe my search returned details for the name searched which was not the case.

Réponse de Publicregistry
Fast response and resolve.
I appreciate the professional support and the immediate support I received.
Even though their services weren't for me…
Even though their services didn't meet my needs, aquick chat and they were very helpful and prompt to issue a refund.
Customer service was very friendly.
Customer service was very friendly. Since it seems to be more difficult every day to find great customer service, I have them atop rating, which they deserve!
Benjamin was exceptional
Benjamin was understanding and quickly resolved my issue. Even though I was very frustrated, he was calm and polite and I appreciated that.
This site should be taken down
This site should be taken down. It goes to great lengths to pose as a government site, which is illegal. They make the application process tedious to build trust, as it closely mimics the speed of government systems. Extremely deceptive about what they charge for and when they charge it. I was double charged and have not been refunded. The customer service is awful. Avoid at all costs. I regret ever engaging with them.

Réponse de Publicregistry
Customer service rep Mark helped me…
Customer service rep Mark helped me with cancellation
I saw this on the internet and noticed…
I saw this on the internet and noticed that maybe I could find a deed to a home I was looking for in Maryland. I entered my information and then I see a charge of $25. I did not get the information I was originally looking for. I looked again and then I saw another charge for $36 for a total of $61 on my checking out. I called the 18555085838 and informed the rep that I did not get what I was looking for and that I did not authorize any $61 dollars to be debited from my checking account. she stated she would close account and refund would be issued but may take 3-5 days or even 10 business days according to my bank. I stated that I wanted this credited refunded ASAP and that no banks take 10 business days>.

Réponse de Publicregistry
I made a big mistake and it cost a lot…
I made a big mistake and it cost a lot of money. I got in touch with them and explained my error. They answered my email the same day.The next day they contacted me and credited my money. They were fast and courteous and it was resolved quickly. Wonderful people to deal with.
They were prompt with getting my…
They were prompt with getting my questions answered. Great customer service. It’s rare these days. Good job y’all
I was tryimg to reach Medina County…
I was tryimg to reach Medina County records in Ohio and their website pushed into the public register after submitting all the info guaranteeing that I could get the unofficial record of a wedding that took place in the early 1980s. I paid a dollar and was on a different website for the public registry and re/only the information per the prompts. I was charged again for something I never received and then questioned the legitimacy and responded to a text where the folks on the other end could explain what happened. I was happy with the answers they gave me after looking into the issue because I was ready to report to the appropriate authorities. They kindly looked into it and explained what had occurred. I am thankful for their expedient help.
Easy, in and out!
It was easy to find the info I needed and download it. Then I was able to cancel the subscription before I was charged again.
Fast response and very friendly and…
Fast response and very friendly and knowledgeable team gave me all the answers I was asking and or needing
SCAMMERS does not make enough justice…
SCAMMERS does not make enough justice to describe these guys. They tell you it's 1$ and then they charge you $36. Then you complain, and they return the money in a flash... Previous reviews have been describing the same pattern so I will not go further.
Why are these guys in business and not in jail?

Réponse de Publicregistry
Total Bait and Switch
When I went to checkout it told me it was going to be $1. Then somehow I was charged $35. I emailed them immediately and they refunded my money but every screen after the checkout was just trying to get you to pay for more and more. Be cautious if you decide to use this site. I know I will never use it again.

Réponse de Publicregistry
Outstanding Customer Service
I could not find the record I was searching for and then found out a charge was on my account I had no idea that I authorized. I contacted support and they very promptly explained the issue and listened to my mistaken charge. The csr was very understanding and refunded my account. I wish there were more customer service reps like this one. The csr helped me out at a very difficult time and I appreciate it more than they can know!
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