Customer service was very friendly. Since it seems to be more difficult every day to find great customer service, I have them atop rating, which they deserve!
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Lisez les avis des autres
This site should be taken down. It goes to great lengths to pose as a government site, which is illegal. They make the application process tedious to build trust, as it closely mimics the speed of gov... Voir plus
L'entreprise a répondu
I could not find the record I was searching for and then found out a charge was on my account I had no idea that I authorized. I contacted support and they very promptly explained the issue and listen... Voir plus
I was tryimg to reach Medina County records in Ohio and their website pushed into the public register after submitting all the info guaranteeing that I could get the unofficial record of a wedding th... Voir plus
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
An error was made by me in making an…inquiry.
An error was made by me in making an inquiry . As I realized the mistake I made I contacted the support team for assistance. They immediately got back to me an assisted to correcting my mistake. They were fast, efficient, and very pleasnt to do business with.
I needed to cancel my account
I needed to cancel my account, but I couldn't find my password. They were very helpful in taking care of getting the account cancelled for me. First Emily and then Carl helped me and I greatly appreciate both of them.
Top notch personal service
While I wasn’t able to get the information I required, the service was personal and prompt. I would use this service again.
Great service
I had mistakenly signed up for their recurring service which I had no intention of doing as I did not read the fine print fully. However, when I contacted them they were very understanding and refunded the amount and cancelled the service without any hassle. I was very pleased with their ethical behavior and them not giving me the run around and refunding the money in full.
They quicly resolved my issue
No hassle and competant friendly…
No hassle and competant friendly associates.
Just took care of business
Handles my request with no problems
Handles my request with no problems. Very polite.
Carl was helpful
Carl was helpful, understanding, and quick with solving
Resolved my issue quickly
Mark answered all of my questions
Mark answered all of my questions. I was unaware of the over all subscription charge. I thought that was for if i wanted a membership . I only wanted 1 day access. At the end as I was paying i did not see the total amount displayed in order to know what i was paying for.
When I wanted to cancel my subscription…
When I wanted to cancel my subscription they were fast, kind and courteous.
I’m sorry for the trouble
I’m sorry for the trouble. I need specific info. But you guys were great!!!!!! Than you!!!!
Emily and Mark addressed my problem…
Emily and Mark addressed my problem quickly and solved it immediately.
This company has terrific customer service r…
This company has terrific customer service! I resolved my question in five minutes or less. However, I found the actual site confusing, but I’m not familiar with seeking records information. It may be easier for someone who is.
It was terrible!
It was terrible! Not what was advertised nor expected.
I am requesting a refund…. Heartbreaking!💔
They refunded me right away for my…
They refunded me right away for my mistake not reading the fine print..
Fast and easy service
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