Pureflo  Avis 

1 401
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Responded very quickly to find a solution to my external water leak, agreed a date and price for repair. All done as agreed on time

Noté 5 sur 5 étoiles

Used Purflo to supply our homes water filters & associated fittings, for many a year! Never had any difficulties with any order! Always been delivered swiftly and well packaged. Found their support is... Voir plus

Noté 5 sur 5 étoiles

As ever, Pureflo products are great value for money, totally reliable, and very effective. The effectiveness of the Fibredyne insert - for scale reduction, in particular - is remarkable. We live in a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Recently had a disaster with my property.A friend suggested Pureflo. I contacted them and they come out within the hour.A young and helpful man set out to work and I have to say was really helpful in... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

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4,7

Tous les avis

(1 401)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

As a senior citizen my ability dealing…

As a senior citizen my ability dealing with websites has limitations. This led me into a situation where I had contact with with the company on the telephone. I would like to congratulate this company and the staff on giving first class service in all aspects , product,service, and amazing delivery.

28 avril 2023
Avis spontané
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Réponse de Pureflo

Hi Frank,
Thanks for taking the time to share your Pureflo experience.

Warmest regards,

Alyson

Noté 5 sur 5 étoiles

Excellent as always

Excellent as always, used from 2014 and still very good and thats quite a difference these days.
The shut off valve is brilliant and was so easy to fit no longer have to turn off water to the house.
Well done and thank you.

17 avril 2023
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Réponse de Pureflo

Hi Barry
Thanks for taking the time to share your Pureflo experience.
We are delighted that our products meet your expectations.


Warmest regards,
Alyson

Noté 5 sur 5 étoiles

Easy to order

Easy to order, as always, arrived next day as promised.

20 avril 2023
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Réponse de Pureflo

Hi Kevin
We can’t thank you enough for the kind words regarding our service. Your review means a lot to us and lets us know we’re on the right track!

Warmest regards,
Alyson

Noté 5 sur 5 étoiles

Rapid delivery of replacement filter

Rapid delivery of replacement filter, much quicker than expected. Well packed.

19 avril 2023
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Réponse de Pureflo

Hi Stewart
Thanks so much for your feedback, we are delighted that our product and service met your expectations.

Warmest regards,
Alyson

Noté 5 sur 5 étoiles

Easy and fast

Easy to use website and fast delivery.

17 avril 2023
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Réponse de Pureflo

Hi Mr Kimberley,

Thanks so much for your feedback, we are delighted that our website and delivery meet your expectations.

Warmest regards,
Alyson

Noté 5 sur 5 étoiles

Quality products

I have been purchasing carbon filters from Pureflo for many years now and have always found their customer service to be excellent.
Orders are packaged well and are dispatched promptly.

22 mars 2023
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Réponse de Pureflo

Hi Yvonne,
Thanks so much for your feedback, we are delighted that our product and service met your expectations.

Warmest regards,
Alyson

Noté 5 sur 5 étoiles

Effective and reliable

As ever, Pureflo products are great value for money, totally reliable, and very effective. The effectiveness of the Fibredyne insert - for scale reduction, in particular - is remarkable. We live in a very "hard" water area, and hardly ever have to descale the kettle! I've been using these filters for years, and to me they're just an essential standard utility.

20 mars 2023
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Réponse de Pureflo

We’d just like to thank you for taking the time to write this review.
I am delighted that our Fibredyne insert provide you the water quality that you desire.

We’re very grateful for longer term customers like you, and hope you stick with us for many more years.

Thanks again
Regards

Alyson

Noté 3 sur 5 étoiles

Payment Method.

I would have preferred to pay by Debit Card but had to use PayPal something I would not normally do.
Product arrived ok with no damage.

3 avril 2023
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Réponse de Pureflo

Hi Martin,
Thankyou for your feedback. I am delighted to inform you that ,we have been able re-establish the debit and credit payment system.

Regards
Alyson Willans

Noté 1 sur 5 étoiles

Never again! Now they’ve merged

Ordered items from pureflo, at the time we didn’t know it had merged with aqua cure. The filters were right x four, ordered two small elbows from the page on the internet, one elbow and one straight joint arrived, all at a cost of over £50. When asked why, because we’d been sent the wrong filter joints we were told the company has changed the page to one straight and one elbow because of the merger and our order coincided with this we had to order another separate elbow at over £10 (cost & p&p) not very good customer service and we won’t be ordering again now they have merged!
Pureflo were an excellent company to deal with but not now and we’ve been customers a fair few years.

3 avril 2023
Noté 3 sur 5 étoiles

Ordering and delivery were fine but…

Ordering and delivery were fine but I've stopped getting reminder emails and they have stopped replying to emails don't know why for either.
UPDATE... I now know why they have stopped sending reminders it sems they can't be bothered however I don't know why they still don't reply to emails probably for the same reason. It even took over a month for the reply to this

6 mars 2023
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Réponse de Pureflo

Hi Wayne,
We stopped the reminder service a couple of years ago. We are looking at ways re-establish this service.
Thank you for your feedback
Regards

Alyson

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