This grounding sheet has made a massive difference to our quality of sleep! Customer satisfaction is high on Pure Grounding’s list of priorities and that is noticeable. My only complaint is that the... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Purchased a large & single size grounding sheet. Large one does NOT fit a king bed. After several nights saw absolutely zero benefit to my pain whatsoever. Tried to return but unlike GROUNDWEL... Voir plus
This company can improve by being honest with their customers and learn what customer service actually means. Not a one stop shop to take your money, provide you with a faulty product, then never be... Voir plus
I did finally receive the Continuity Tester on 12th September 2025 - Yayyyy! I expected it to take some time living in the UK. But, I did not expect a nil response to 7 emails asking Pure Groundi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Pure Grounding, we are dedicated to reconnecting individuals with the Earth's natural energies to promote health and well-being. In today's modern world, we spend most of our time indoors, disconnected from the Earth's surface. This disconnection has been linked to increased stress, poor sleep, and chronic pain. That's where PureGrounding comes in. Our products are designed to bring the healing benefits of grounding into your daily life—helping you feel more energised, restored, and in sync with nature.
Coordonnées de contact
2,4
Bas
82 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Advertising as an Australian company…
Advertising as an Australian company stating pack in Burleigh Heads QLD but drops ships from China.
I paid for a Queen/King and the sheet would not tuck in anyway for my King it was the size of a single with no ties to even negotiate it to remain on the bed.
I packed it within minutes did not place on bed, returned it for their 90 day money back guarantee and had to fight them for the refund and put a report through to PayPal. Very disappointed they state they are Australian.
2 septembre 2024
Avis spontané
SCAM ALERT!!
SCAM ALERT!!! PURE GROUNDING NEITHER DELIVERED THE GROUNDING SHEET I ORDERED NOR RETURNED MY MONEY.
15 octobre 2024
Avis spontané
My package was left in my mailbox…
My package was left in my mailbox without signature confirmation, which is concerning since the items were obviously oversized and didn't fit. This lack of security measures left my package vulnerable to theft or loss. The discrepancy between Pure Grounding's promise of quality products and their subpar logistics is alarming. Until they improve their delivery process, I wouldn't recommend this company. Doesn't waste your money.
24 octobre 2024
Avis spontané
I have been using the single grounding…
I have been using the single grounding sheet on my bed for 3 weeks now. I can’t say I've noticed any difference. The sheet ends up all twisted as I'm a restless sleeper. Not sure how to pin it down. I have it lying vertically.
At this stage id return it but the return policy says it has to be unused🤷♀️ How are you supposed to test it then??
30 octobre 2024
Avis spontané
30 Day Money Back Guarantee not honoured
Despite Pure Grounding’s 30 Day Money Back Guarantee stating “Not happy with your product? Get your money back, no questions asked!”, they said that since the product’s been used, I was not eligible for a refund.
Another one of their 30 day money back guarantees states “It’s hard to believe until you try it for yourself. That’s why we back our product with a 30-day money-back guarantee” (Retrieved on 25.10.24, from Pure Grounding’s website). The distinction here is the wording ‘try it for yourself’, thus, I should legally be entitled to a full refund because ‘trying it’ constitutes using it.
21 octobre 2024
Avis spontané
Very disappointed
Ordered 3weeks ago, I chose them because website stated pick up is an option and I needed the items pretty much straight away (for someone very unwell).
After I paid they told me I can’t pick up. Ok, shipping 3-6 days, no worries. 9 days ago they booked it for shipping and send me a tracking number (after I had to ask for it 6days ago). Still waiting, tracking number says “shipment booked”…so basically it’s still not on the road.
I live 2h away from them! Customer service keeps telling me they’re sorry and they will look into it but nothing happens. Very disappointed as I would have not ordered from them if I knew it will take that long. Will review my experience later and adjust if needed.
9 octobre 2024
Avis spontané
Happy Customer…
Happy CustomerI ordered the grounding sheet, and I’ve been loving it so far. It’s comfortable and easy to set up.
17 septembre 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.