Puremate Avis 58

We had a handle on a lid on our steamer break under warranty.
After just one email and the request for a photograph, the lid was replaced very promptly.
All credit to PureMate, I wish all companies handled this sort of issue so efficiently.
Regards,

Debbie

Very pleased with the product. It arrived quickly and the unit is neat, very effective, and easy to use. There was a problem with the water collection tank but this was addressed very quickly by Puremate and a replacement part was delivered next day. I am happy to recommend the product and supplier to potential customers.

Pricing is competitive. We needed to exchange our unit and customer support was excellent and the exchange was pain free. I would recommend.

Purchased the Air Fryer 4.2
Ltr really great product,the function are great and controls are great and easy to use, the sent draw is a great bonus. Thank you Puremate.

Great service. Friendly, helpful and efficient.

Purchased the PM850 Tower fan, Really great product, The functions are good and the Remote makes it easy to control. This is used regularly and the timing function means I can set it to cool and to switch of after I go to sleep. The Scent draw is a great bonus .
Their customer service goes above and beyond and is very quick to respond.
Thanks
Kevin

We recently bought a Puremate Nutrition Extractor Blender from Puremate, the service we received was excellent. Prompt delivery and when it developed a slight fault they replied to my email within the hour and we had a replacement part the next working day!!! We can not fault the product or the company, we will certainly shop with them again. Thank you Puremate

I got the Puremate humidifier as a present and it stopped working within the 2 years warranty period, but I managed to get in touch with customer service only after that time. They still fixed the humidifier, no questions asked! Now it works again like new. Very pleased with the service.

I bought my PM906 Digital Ultrasonic Ioniser over 2 years ago but it has been very rarely in use . When I came to switch it on recently it appeared to be dead - no lights come on , no noise, nothing. As it is out of guarantee and I have exhausted my remedies ( changed the fuse !) I am faced it seems with taking it to the tip. What a waste of money and resources. Or is there a repair service?

I purchased this product 2018, it wworked really well, then the motor stopped end of 2019. Puremate paid for its return, engineers fixed the problem and returned to me free of charge in an expedited manner. Cannot fault the service received by the company and communications were equally prompt and helpful. Fantastic service.

I m so please with the foot massager and back massager. Both products r absolutely fantastic. Well worth it. Next day delivery if you order before 2pm. Free phone number to call and ask full details about the product. It was exactly what I was explained on the phone. What a pain relief in my feet and legs. Wish I knew about this long time ago. A big thank you to them

This company pays people for positive reviews. Actually their products are pretty reasonable, but this practice alone justifies a balancing negative review - and makes it hard to know which product to purchase. I suggest they stop that practice.

Really good customer service (friendly, efficient and they follow up on queries). Easy to work with and would work with them again.

I have bought a number of items from “PureMate” over the past 2yrs, and have found their customer service second to none, they also sell quality items at a very reasonable price....

Bought iron, electric kettle and Blood Pressure Device and I'm happy with all products. In fact very good quality in reasonable price.

I purchased the PureMate® PM 850 Oscillating 43-inch Tower Fan, with Aroma Function and Remote and an eight hour timer, from PureMate via eBay.
It was delivered the next day and came with a two year guarantee - and it really is amazing. It's so stylish too and does everything it says on the tin ... quietly. I honestly didn't think I could be so enthusiastic about a fan but I love it so much I have now purchased an identical one for the bedroom. Very highly recommend!

Purchased a PM520 direct from PureMate and it does what it says it will do. The PM520 is very good at collecting dust and cat dander and it’s noticeable how the room feels fresher. Very pleased with the product and have purchased a PM500 for another room - hope it’s as good as the PM520.