Did a pre-order for the Taskmaster Advent Calendar over the summer. The Puzzle Post team was absolutely amazing with communicating when/how order were being dispatched throughout the summer & fall.... Voir plus
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Lisez les avis des autres
I cannot fault the customer service with Puzzle Post. I backed a project of theirs on Kickstarter and I received regular updates and the Advent Calendar was dispatched as and when stated and was perf... Voir plus
I placed an order with this company but Royal Mail delivered it to the wrong address. I contacted Puzzle Post with pics and they said to check with neighbours. After confirming that we had done th... Voir plus
Attempted to play “ The Betrayal” last night. The whole thing was utterly incomprehensible, one of the most obscure, over priced escape games we have ever played. A complete waste of money.
À propos de l'entreprise
- Boutique de cadeaux
- aussi dans
- Fabricant de jouets et de jeux
- Fournisseur de cadeaux d'entreprise
- Magasin de fête
- Magasin de jeux
Écrit par l'entreprise
We're Puzzle Post – A small (but mighty!) team based in London that makes Puzzle Games Designed to be shared and bring people together. Whether you’re solving clues around the dinner table, racing to unlock a secret message, or trying to outwit your most competitive friend, our games are built for moments that get people talking (and thinking, and laughing- sometimes all at once)! We don’t do boring. We do stories with secrets, clues hidden in menus, and online vaults that won’t open unless you crack the code. Think: escape room meets dinner party meets “wait, what just happened?”. From writing storylines and designing puzzles to testing every clue and sending your game- we do it all ourselves, with a lot of care (and usually a lot of snacks). We’re big on surprises, obsessed with storytelling, and perfectionists about paper stock. Oh, and everything we make is 100% plastic-free and recyclable! You’ll find no plastic, no filler, and no boring bits- just original, immersive games made to surprise, challenge and delight. From birthday gifts, dinner parties, marriage proposals to Christmas morning chaos- we’ve got something for everyone!
Free UK Delivery
Royal Mail Tracked
Coordonnées de contact
Royaume-Uni
- theteam@puzzlepost.uk
- puzzlepost.com
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A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Played The Blunder
Played The Blunder, with my teammates. Really made you think outside the box for clues! Surprisingly the longer reading one took the shortest amount of time to crack the code. We loved the game. Great team building game! Would definitely recommend to those that love puzzles!

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Amazing
We bought traitors crackers for a dinner party last sat night (oct)
Its absolutely fab
Well thought out and can be played again and again
Amazing value!!

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A great game
A great game, fun, challenging & clever. It gave us a couple of hours of family entertainment.

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Had a little glitch over the payment
Had a little glitch over the payment, but Tom came through immediately and it was sorted in minutes! He has a great sense of humour too. It's nice to do business with someone small enough to casre

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Excellent Customer service
Excellent Customer service. Tom responded very quickly to our question. Very impressive.

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Grateful for the way you handled the situation regarding additional tariff costs States side! Our friend was so pleased to eventually get his gift if a little late. All credit to you, thankyou!
Grateful for the way you handled

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Tom in customer service was brilliant!
Tom in customer service was brilliant!
I had accidentally ordered the wrong item, Tom was quick to respond and get it sorted. He confirmed the details for me to return the item and kindly exchanged it for the item I wanted. Packaging was sturdy and postage was quick.

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Great company to work with!
Great company to work with!
I am in the US and my order needed to ship to the US. We had a couple technical hiccups getting that international order situated but the communication from your team was quick & courteous. I couldn't have asked for better service. And my order arrived really fast! Keep up the great work!

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I'd like to leave a review after Xmas
I'd like to leave a review, after we've used the advent calendars and Xmas crackers :-)

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Excellent game
Excellent game, we all had fun and great communication with the company

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Excellent customer service
The customer service is absolutely excellent. Any query has been dealt with swiftly and with humour. I have altered delivery address with no problem and email receipt sent to confirm. Absolutely recommended organisation. AAA***

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A well structured and fun group game
A great format for playing the classic traitors game! Everyone quickly got involved and loved it even some people who hadn’t seen the show. Perfect for round the table/would work really well extended over a whole evening or even weekend!! Would def recommend

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Missing pieces spoiled a potential great puzzle
Bought these as a trial run for activities for a party, the puzzles that we did have were great and a good mix for all people to be able to get involved. Great that you get two copies. However 2 of the 9 puzzles were missing so we could not complete the game without having to get the answers from the website. A disappointing ending to what should have been a good night.

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Perfect swap experience
I received two gifts of the same puzzle. Great communication and one was swapped for another in a no hassle exchange which just required me picking up the postal tab. Very friendly and personal response from a lovely company. We enjoyed the puzzle - solved with 9 mins to spare!

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An entertaining experience.
Generally we found this game absorbing and required our full attention. The clues were clearly set out and easy to follow. This was not to say that they were easy to solve and needed our full attention. Having done a few of this type of game before we only needed to use one of the hints provided which could be useful when things proved difficult. The suggested time was about right. All in all an entertaining experience well worth the cost.

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Fun to play as a family
We played as a family and really enjoyed solving the puzzles, which were varied and sufficiently challenging. We would have liked two copies of each puzzle, as we have had in all other Puzzle Post games.

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frustrating
as someone who loves escape rooms and is pretty good at figuring out whodunits, i thought i would be good at this. it took 4 college educated adults over 2 hours to figure out only half the answers. the hints are not helpful at all. Some of the clues are so simple that a five-year-old could do them, and some are so convoluted that we didn't even understand them after reading the answer.

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Top Notch Escape Game Experience!
High quality products with an amazing attention to detail. Order was shipped quickly!! Will order future puzzles!!

Réponse de Puzzle Post
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